Garima Gupta — Co-Founder
With 14+ years of cross-functional leadership experience, I bring a unique blend of technology acumen, strategic program execution, and holistic business management. My journey spans building and scaling sales and marketing engines, managing high-impact tech led programs, and steering full-funnel product and service customer journeys across B2C, B2B, and B2B2C landscapes. At the intersection of tech, business, and user centricity, I’ve led large cross-functional teams, managed GTM strategies, driven enterprise sales, owned P&L responsibilities, and launched community and content-led growth. From setting up CRM systems and digital automation to running ATL/BTL campaigns and building upskilling ecosystems from scratch, I thrive on turning vision into results. With an Executive Program in Business Analytics and AI from IIM Bangalore, I’m continuously up skilling to lead in a data-driven and AI-augmented world. My roots in Computer Science Engineering and an MBA in Marketing enable me to bridge technical thinking with creative growth first execution. Whether it’s scaling product adoption, designing end-to-end customer journeys, or building tech-enabled business verticals, I operate with a strategic mindset and an execution bias with staying people-first. 🔹 Key Interests: General Management | Customer Success| SaaS Program Leadership | Product-Led Growth | Sales and Marketing Strategy | AI & Analytics | Business Ops and Design | Community Building 🔹 Tools: CRM (Zoho, HubSpot, LSQ), Jira, Trello, Google Analytics, Figma, WebEngage, Mailchimp, Python (Learning) and many others 🔹 Industries: EdTech, ITeS and SaaS, Consulting, Manufacturing, Legal Happy to connect if you’re building something meaningful at the intersection of business, tech, and purpose.
Stackforce AI infers this person is a SaaS and EdTech expert with a strong focus on customer success and strategic partnerships.
Location: Gurugram, Haryana, India
Experience: 13 yrs 1 mo
Skills
- Customer Success
- Program Leadership
- Saas Sales
- Business Development
- Customer Experience
- Sales
- It Management
Career Highlights
- 14+ years of cross-functional leadership experience.
- Expert in driving customer success and retention.
- Strong blend of technology and business management.
Work Experience
MyOperator
Assistant Vice President - Customer Success (7 mos)
iDreamCareer.com
Associate Director - Business and Marketing (1 yr 2 mos)
Bold and Beautiful
Founder (1 yr 11 mos)
Squareboat
Chief Marketing Officer (1 yr)
Freelance
Strategy and Business Consultant (2 yrs 6 mos)
iDreamCareer.com
Assistant Vice President (1 yr 4 mos)
Program Manager (2 yrs 9 mos)
Talentedge.in
Manager (1 yr 6 mos)
GLS Films Industries Pvt. Ltd.
Sales and Marketing Manager (1 yr 2 mos)
High Court of Punjab and Haryana
Court Manager (1 yr 9 mos)
EduMentor Educational Services
Relationship Manager (1 yr)
Education
Artificial Intelligence at Indian Institute of Management Bangalore
Master of Business Administration (M.B.A.) at IBS Hyderabad
Bachelor of Engineering at Maharshi Dayanand University