Hansel Fernandes

Consultant

Bengaluru, Karnataka, India17 yrs 10 mos experience
Highly Stable

Key Highlights

  • 17 years of diverse industry experience.
  • Expertise in Project Management and HR Operations.
  • Proven track record in Learning and Development.
Stackforce AI infers this person is a seasoned HR and Project Management professional in the IT and FMCG sectors.

Contact

Skills

Other Skills

ADKAR Change ModelAdult EducationAdult Learning TheoryAgile & Waterfall MethodologiesAgile Project ManagementBusiness AcumenBusiness AnalysisCareer ManagementCareer Path PlanningChange InitiativesChange ManagementCoachingCompetency ManagementContact Center ManagementCourse Evaluation

About

I bring over 17 years of experience across diverse industries, including Retail, FMCG, BPO, and IT, with a strong focus on Project Management and HR Operations. I spent 10 years at Accenture, leading large-scale client operations, driving service excellence and implementing change management initiatives. In the last 7 years, I have transitioned into HR, specializing in Learning and Development and People Operations. I’ve successfully led strategic HR initiatives, optimized learning programs and enhanced employee development, resulting in significant improvements in workforce capabilities, organizational performance and skill advancement across global teams. My work blends a deep understanding of operations with a passion for developing people and driving business outcomes.

Experience

17 yrs 10 mos
Total Experience
5 yrs 4 mos
Average Tenure
1 yr 8 mos
Current Experience

Ey

Senior Consultant

Oct 2024Present · 1 yr 8 mos · Bengaluru, Karnataka, India

Lowe's india

Global HR Operations

Jul 2022Jun 2024 · 1 yr 11 mos · Bengaluru, Karnataka, India · Hybrid

Ab inbev india

2 roles

Associate Manager in Talent and Development

Aug 2020Dec 2021 · 1 yr 4 mos

Principal Analyst in PMO and Employee Experience

Mar 2018Jul 2020 · 2 yrs 4 mos

Accenture in india

3 roles

Team Lead Service Management

Promoted

Oct 2013Feb 2018 · 4 yrs 4 mos · India

Senior Analyst in Analytics and Reporting

Promoted

Apr 2009Sep 2013 · 4 yrs 5 mos · India

Customer Success & Support Specialist

May 2007Mar 2009 · 1 yr 10 mos · India

Education

Indira Gandhi National Open University

Master of Arts - MA — Psychology

Jan 2023Jan 2025

XLRI Jamshedpur

Postgraduate certificate — Human Resources Management

Oct 2021Nov 2022

Goa University

Bachelor of Computer Applications — Computer and Information Sciences and Support Services

Jan 2003Jan 2007

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