Jan 2025 – Apr 2025 · 3 mos · Delhi, India · Hybrid

• Integrated Cashfree’s UPI gateway for real-time gold purchase and payouts, enabling seamless UPI onboarding & verification.
• Worked with engineering and third-party vendors to define product specs, draft PRDs, and optimize the buy/sell experience with real-time validation and fallback handling..
• Worked on the payment stack for payouts with minimal manual intervention, resulting in successful disbursement of sell orders.

Sep 2024 – Dec 2024 · 3 mos · Delhi, India

• Led end-to-end product case projects simulating real-world challenges—built user journeys, defined MVPs, created PRDs, and pitched solutions to PM mentors from top product companies.
• Mastered product thinking frameworks, including BRD/PRD creation, AARRR metrics, and feature prioritization (MoSCoW, RICE), to solve B2C and B2B product problems.
• Collaborated in teams with aspiring PMs, designers, and engineers to build mock products, conduct usability testing, and iterate based on feedback.
• Learned directly from industry mentors through live sessions and AMA formats covering topics like roadmap building, GTM strategy, stakeholder management, and execution metrics.
• Built a polished product portfolio showcasing my problem-solving approach, research depth, and business impact, reviewed by PMs from companies like Razorpay, Swiggy, and Microsoft.

May 2024 – Aug 2024 · 3 mos · Goa, India · On-site

• Building “NewsWise”: Bridging ideological divides through intelligent news curation and bias awareness.

Oct 2021 – Aug 2024 · 2 yrs 10 mos · Delhi, India · Remote

• Worked across 10+ products at Paytm, leading the optimization of various offerings including Paytm Postpaid, Personal Loans, and co-branded Credit Cards. Analyzed user feedback and performance metrics, resulting in improved product adoption rates and a 96% quality score in product-related interactions.
• Played a key role in the successful integration of UPI functionality for all transaction types (P2M offline & online, P2P). Collaborated with cross-functional teams to gather user insights, identify pain points, and propose product improvements, significantly expanding Paytm's transaction capabilities.
• Led data-driven product enhancements across multiple verticals by performing in-depth analyses of user feedback and transaction data. Achieved a 93% increase in productivity and a 96% quality score through targeted enhancements.
• Developed and implemented product-aligned strategies for Paytm's social media channels on LinkedIn and Instagram. Successfully launched and managed these accounts to improve product visibility and enhance user engagement across digital platforms.
• Drove ongoing product advancements across Paytm's diverse portfolio by monitoring key performance indicators across various verticals. Identified and capitalized on opportunities for feature enhancements and user experience improvements, resulting in notable gains in First Response Time (96%) and overall productivity (93%).