Himanshu Arora

Co-Founder

Gurgaon, Haryana, India15 yrs 11 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Led product development for India's largest business travel platform.
  • Scaled customer acquisition by 50X at Spinny.
  • Awarded Employee of the Year at Paytm for outstanding product management.
Stackforce AI infers this person is a Product Management expert in E-commerce and Fintech industries.

Contact

Skills

Core Skills

Product ManagementProduct DevelopmentCustomer AcquisitionBusiness DevelopmentTechnical IntegrationAutomationSeo

Other Skills

AnalysisAnalyticsBusiness AnalysisBusiness Process Re-engineeringBusiness StrategyCompetitive AnalysisConsumer BehaviourConsumer ProductsConvinCustomer AnalysisCustomer ServiceData AnalysisE-commerceGoogle AnalyticsMarket Analysis

About

- Customer obsession, strategic thinking and product evangelism are 3 core traits which define my personality. I love building products and teams & have been fortunate to be part of some of the most interesting organisations where I got to witness both insane growth and saw them going Public(IPO) in the market (Paytm, Yatra and MapmyIndia). I am excited by the process of conceptualizing a product from ground up and chasing its growth. I spend most of my time in defining product vision, gathering customer feedback, brainstorming ideas , hiring A+ talent and building teams of missionaries. I am currently part of the Leadership Team at India's biggest music streaming platform and responsible for driving retention, monetization, revenue and growth. Here is a brief about my previous experience: Spinny (Used Car Retail) - Led Consumer facing Products ( Mobile app, Search, Mobile web, desktop platform,SEO etc), set up product team from ground’s up. I built the entire customer experience products from Scratch and have scaled customer acquisition (Lead generations) to 50X and transactions to 30X during my tenure. Yatra- Led enterprise facing Products (Yata for Business). Worked on building India's largest platform solution (Web, Android & iOS) for business travel. Used by 600 Corporate clients having 4 Mn employees. Created entire Product from Scratch and scale to get business from 600+ enterprises and thousands of SMEs across the country. Tooler- I was the CEO and co-founder. Vishal, Sukanth and I started Tooler to standardise laundry services and solve customer pain point of getting Laundry done in time and at their doorstep. Scale to 200+ orders in a day and generate 6 Lacks monthly revenue. Paytm- Led Paytm Mall backend products. Ideated, productized and built End-to-End Paytm marketplace back end platforms (Fulfillment and catalog) from the scratch. Launched Seller Platform (Desktop and Apps ) for Marketplace, used by 1 Lac + Active Seller's network on a daily basis. This platform caters to 2mn+ daily orders. Awarded as Employee of the Year (Products) for the 2014 MapmyIndia- Launched 'MapmyIndia Maps on Mobile (Android)','Find my Pad', 'CityNav Maps','ICICI Branch/ATM Locator'. I've studied Engineering from Bits-Pilani and Executive MBA from Ilinios Tech stuart school of Business. Over 12 yrs of experience in consumer internet across start ups & ecommerce. Specialties: Product Management, Product Strategy and Team Building

Experience

15 yrs 11 mos
Total Experience
1 yr 9 mos
Average Tenure
3 yrs 8 mos
Current Experience

Kredmint

Co-Founder

Oct 2022Present · 3 yrs 8 mos

Gaana

Principal Product Manager

Jan 2021Jan 2023 · 2 yrs

Product ManagementProduct DevelopmentProduct Lifecycle Management

Spinny

AVP Product Management

Aug 2019Jan 2021 · 1 yr 5 mos · Gurgaon, Haryana

Lifcare

Director of Product Management

Sep 2018Aug 2019 · 11 mos · Noida Area, India

Yatra online pvt ltd

2 roles

Deputy General Manager - Product (Corporate)

Feb 2018Sep 2018 · 7 mos · Gurgaon, India

Sr Product Manager (Corporate)

Feb 2016Feb 2018 · 2 yrs · Gurgaon, India

  • Worked on building India's largest platform solution (Web, Android & iOS) for business travel:
  • End to end trip based solution to book flight, hotel, cab with policies, approvals and reports.
  • Used by 600 Corporate clients having 4 Mn employees.
  • Understanding corporate client's requirement and defining product road map to accomplish the product goal.
  • Benchmark competitive experiences across the customer value chain, define and implement a road map of improvements that ensure best customer experience and communication
  • Collaborate with senior management, external stakeholders, customers, and fellow team members to determine product’s future direction and guide the development and execution of a product road map.
  • Designed strategies for scaling the business across different customer demographics, regions and markets while decreasing company spend and investment.
  • Integrate usability studies, research, and market analysis into product requirements to ensure corporate client's requirement is fulfilled.
  • Launch new vertical Cabs for Yatra. Yatra have done deep integration with Uber, Yatra user can able to redeem their ecash on Uber bookings via Yatra App.
  • Integrate with other Cabs players for Outstation and rentals services
  • Lead team of product mangers to drive overall product development.
  • Products
  • Corporate
  • Cabs
  • B2C Mobile Apps

Tooler

Co Founder

Jun 2015Feb 2016 · 8 mos · New Delhi Area, India

  • Scale up to 75+ orders a day with in 4 months time. Max Revenue generated 4.5 Lack/month from Gurgaon and Delhi hubs. Serve 5000+ Customers

Paytm

Product manager

Feb 2014Jun 2015 · 1 yr 4 mos · Noida Area, India

  • My responsibilities included
  • Ideated, productized and built End-to-End Paytm marketplace back end platforms (Fulfillment and catalog) from the scratch. Worked with cross-functional teams (Design, Engineering, Data Science, Fulfillment, Seller management, Operations, Business, Customer support, Sales).
  • Launched different logistics model (SEED, Dropship, Warehouse) for Paytm Marketplace
  • Manage technical integration with all couriers partners like Bluedart, Ecom Express, Javas for WMS and dropship fulfillment mode.
  • Launched Seller Platform (Desktop and Apps ) for Marketplace, used by 1 Lac + Active Seller's network on daily basis. This platform caters to 2mn+ daily orders.
  • Partners Integration: I was responsible for managing integration with different partners for fulfillment and catalog on-boarding use cases for example for catalog onboarding did integration with Zovi, Firstcry etc. and logistics integration with Delhivery, Bluedart, Go Javas etc.
  • Business process re-engineering: to automate and scale up various processes which facilitate the business
  • Drive the overall product development process
  • Awarded as Employee of the Year (Products) for the 2014

Transweb educational services

Associate-Product Development

Aug 2012Feb 2014 · 1 yr 6 mos · Noida Area, India

  • My responsibilities included:
  • Automate the existing platform, reduced operation cost by 50% and helps platform to scale.
  • Launched tutor rating engine to improve quality of work.
  • Created thousands of questions based SEO pages which has increase the traffic on website by over 200%
  • Improve search to discover content visibility increases revenue by 30%
  • Launch Subscription model to drive more business.

Mapmyindia

Product Engineer

Jul 2010Aug 2012 · 2 yrs 1 mo · New Delhi Area, India

  • Responsibilities:
  • Define product vision, strategic planning, developing the product roadmap, requirement documentation, stakeholder management and operationalization.
  • Key projects include:
  • Category launches: Launched newer categories - Deals, Movies on mapmyindia.com
  • User Engagement: Launched MapmyIndia Traffic, reviews, product comparison, wishlists, social connect.
  • Customer Products Discovery for Web: Launched ‘Customer Support System’, ‘Movies around you’, ‘Deals around you’,‘Search within all categories’ ‘Recommendations’ and setup backend processes for catalog data management
  • Internal Products Development for Web: Launched ‘360 Degrees Performance appraisal System’, ‘POI Mapper/Geo-coder’, ‘Ticket System’.
  • Mobile Applications - Launched 'MapmyIndia Maps on Mobile (Android)','Find my Pad', 'CityNav Maps','ICICI Branch/ATM Locator'.

Education

Illinois Tech Stuart School of Business

Master of Business Administration - MBA

Mar 2017Jun 2018

Birla Institute of Technology and Science, Pilani

Bachelor of Engineering (BE) — Civil Engineering

Jan 2006Jan 2010

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