Himanshu Duggal

Associate Partner

New Delhi, Delhi, India11 yrs 4 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in talent and capability development.
Proven track record in revenue generation.
Strong background in mentoring and customer engagement.

Stackforce AI infers this person is a B2B Edtech professional with expertise in talent development and digital transformation.

Contact

Skills

Core Skills

Talent DevelopmentDigital TransformationSalesAccount ManagementMentoringCustomer EngagementProject Management

Other Skills

Business DevelopmentBusiness StrategyCRMCRM DevelopmentConsultative SellingContent DevelopmentContent ManagementCorporate Sales ManagementCustom Content DevelopmentCustomer ServiceDigital MarketingDigital MediaEnglishEnterprise BusinessEvent Management

About

Solving Talent & Capability Development enigma for Corporates since inception. Reinventing the career landscape for enterprises. HR(Human Resource) Digital & Talent Transformation professionals as partners. Partnering with companies to redefine career recruitment, talent acquisition & capability building processes at present. Experienced Enterprise(B2B) Business Manager with a demonstrated history of working in the Edtech & E-learning industry. Skilled in Key Account Management, Operations, Project/Program Management, Sales, Market Research, and Customer Success. Strong consulting professional with an Engineering background. Hit me up - thehimanshuduggal@gmail.com!

Experience

11 yrs 4 mos

Total Experience

3 yrs 9 mos

Average Tenure

5 yrs 1 mo

Current Experience

Scaler

2 roles

Associate Director

Promoted

Jul 2023 – Present · 2 yrs 11 mos

Sr. Enterprise Business Manager

May 2021 – Present · 5 yrs 1 mo

> Helping organizations plan, build & hire exceptional tech talent
> Simplifying Talent and Capability development enigma for corporates.
> Helping key enterprises to deliver outcomes-based learning and catalyzing digital talent acceleration across levels.

Talent DevelopmentDigital Transformation

Upgrad

2 roles

Enterprise Business Manager

Mar 2018 – May 2021 · 3 yrs 2 mos

Key Highlights of my professional journey -
A. ~2Cr. revenue realization YTD. Overachieving annualized target by 28%.
B. Awarded Quarterly award for excellent account management at upGrad.
C. Successfully built strong sales pipelines and initiated ~300+ large discussions
D. Identified & established multiple partner channels with the aim to generate sustainable revenues.(B2B2C, B2B2B etc.)

SalesAccount ManagementRevenue GenerationPartnership Development

Services and Operations

Mar 2017 – Mar 2018 · 1 yr

Key Highlights -
A. Played a crucial role in achieving an NPS = 62% with >95% program success rate.
B. Successfully mentored 150+ learners, resulting in 90+ career transitions, 100 organic mentions, 20 success stories. Increased customer engagement levels >80%.
C. Introduced BaseCamp - offline networking events as a concept to drive engagement, lead generation, and increase cross-selling.

MentoringCustomer EngagementProgram Success

21cc education

2 roles

Project Manager

Jul 2015 – Mar 2017 · 1 yr 8 mos · New Delhi Area, India

Duties, responsibilities and competencies.
Overview
Project Management :
Interacting with the overseas offices of 21CC, helping to secure customer input on project content
Provide (individual) customers with front-line information and guidance.
Investigate opportunities. Look for business prospects in logistics & cargo areas.
Carry out standard duties for customers, for example answering questions, providing information that is work related. Helping to establish a support team for 21CC.
Record the activities carried out for the customers and communicate this with the management.
During the director’s absence, bear responsibility for the everyday state of affairs in the office.
Be responsible for various administrative tasks.
During the director’s absence, act as a substitute and cover the most important duties.
Facilitating and operational aspects inclusive of Companies website
Responsible for the maintenance of the 21CC website.
Ensure smooth operation of the website of the company.
Create and maintain a CRM system as part of a network of contacts within the (inter)national Logistics & Cargo sector in order to acquire relevant information. This network and information should consist specifically of: Municipal and State authorities, research and other types of institutes, commercial enterprises, businesses, organisations and institutions that provide services in the sector 21CC is active in.
Database maintenance and development.
To develop mobile applications on smart phone on demand.
Initiate and maintain correct communication with government bodies.
Market research, marketing & reporting :
Have the ability to do in-depth research and, if relevant, translate them to concrete outcomes, objectives, opportunities, etc.
Gather information on market trends, cargo relevant statistics. Interpret and analyse this information on its importance for 21CC for new market opportunities and/or projects.
Business & Module developer