Feb 2021 – Nov 2022 · 1 yr 9 mos

• 🔹 Inside Sales Leadership & Product Growth
• ➤Headed inside sales across domestic and international SaaS markets (EdTech)
• ➤Managed global client portfolios across Peru, Kenya, Uganda, Tanzania, Canada & Nairobi
• ➤Delivered 4× growth in Digiproctor’s pricing through strategic product repositioning
• ➤Collaborated cross-functionally to fulfill client needs and elevate delivery outcomes
• ➤Translated user feedback into product enhancements and roadmap strategies
• ➤Ideated prototypes and led stakeholder demos to drive product alignment
• ➤Partnered with engineering teams to launch features on schedule
• 🔹 Sales Enablement & Training Excellence
• ➤Built and executed end-to-end onboarding for new sales hires
• ➤Facilitated high-impact training for 18–20 BDAs across multiple sales cycles
• ➤Crafted dynamic sales enablement assets—pricing sheets, competitor briefs, assessments
• ➤Applied Bloom’s Taxonomy for performance analytics and skill measurement
• ➤Led recurring refreshers on product knowledge & CRM; organized SKOs and team-building events

Feb 2021 – Oct 2021 · 8 mos

• Handling the entire sales cycle using both inbound and outbound strategies - right from the generation of a prospective lead, to demonstrating the solution, negotiating on prices and successful client servicing upon closure
• Building sound corporate relationships with clients and being the Key Account Manager for every prospective client and also the POC, and thereby serving impromptu client needs, as and when required
• International client handling - South Africa, Kenya, Nairobi, Canada

Aug 2020 – Oct 2020 · 2 mos

• Store Operations & Sales :
• 1. Handled daily store operations and team management for the Kidswear division, leading a team of ~20 staff members
• 2. Acted as secondary leadership to the Store Manager, making operational decisions and managing store functions in their absence
• 3. Delegated responsibilities based on individual strengths to optimize store performance and support staff development
• 4. Conducted regular training sessions aligned with KPIs and KRAs to enhance team capabilities and service standards
• 5. Led performance management initiatives, including staff evaluations, feedback delivery, and growth planning
• 6. Monitored and analyzed key performance metrics (e.g., top-selling items, division-wise sales, daily/weekly/monthly trends) to drive productivity and implement strategic adjustments
• Visual Merchandizing :
• 1. Design and implement visually appealing store layouts, window displays, and product presentations to drive foot traffic and sales
• 2. Develop seasonal and promotional display concepts that reflect current trends and brand messaging
• 3. Monitor and analyze customer behavior and sales data to refine visual strategies
• 4. Source and manage display materials, props, and signage within budget
• Brand Strategy :
• 1. Lead the development of brand assets including logos, packaging, signage, and digital content
• 2. Collaborate with cross-functional teams (marketing, product, retail, digital) to align brand strategy with business objectives
• 3.Develop brand campaigns and storytelling initiatives that resonate with target audiences

Feb 2020 – Aug 2020 · 6 mos

• Involved in handling UNIQLO Men's Store Operations

May 2019 – Jun 2019 · 1 mo · Kolkata, West Bengal, India

• I was able to convert the highest number of potential leads during those two months and therefore sold the highest number of Hitachi air conditioners for the period of May and June, 2019

Dec 2018 – Jan 2019 · 1 mo · Kolkata, West Bengal, India

• Conducted interviews of various respondents, both on CAPI and PAPI mode and handled refusals tactfully along with observing the mindsets of different people

Oct 2018 – Oct 2018 · 0 mo · New Delhi Area, India

• My role included developing contents for the products of Khadi India and re-defining the products in a better way

Apr 2018 – May 2018 · 1 mo · saltlake

• Conducted a market research on the buying behavior of consumers towards MDC (Mother Daily Calcutta) milk and paneer by conducting a comparative analysis with it's competitors' products

May 2017 – Jun 2017 · 1 mo · Kolkata Area, India

• Conducted a survey on the internal employee satisfaction of Indian Oil Corporation Limited