Jagrati Dubey

Business Development Executive

Noida, Uttar Pradesh, India9 yrs 5 mos experience

Highly Stable

Key Highlights

Led cross-functional teams to drive project success.
Mentored 20 team members, fostering continuous learning.
Improved delivery times by 30% through effective communication.

Stackforce AI infers this person is a Project Management professional in the Edtech industry.

Contact

Skills

Core Skills

Project ManagementMentoringProgram ManagementCustomer SupportOperations ManagementCustomer ServiceCommunication

Other Skills

Account ManagementActive ListeningAdministrationAnalytical SkillsAnalyticsApplication SupportBusiness DevelopmentBusiness OperationsBusiness-to-Business (B2B)CoachingComplex Project ManagementComputer LiteracyConflict ResolutionCritical ThinkingCustomer Communication

About

Jagrati Dubey is a dynamic professional with a strong passion for learning and continuous growth. With 7 years of diverse experience, she has consistently demonstrated the ability to adapt to new challenges and thrive in dynamic environments. Currently, as an Associate Project Manager at GeeksforGeeks, she leads cross-functional teams, manages key projects, and drives results through effective stakeholder collaboration and data-driven decision-making. Her journey at GFG began as a Class Coordinator, where she quickly proved her ability to manage teams and collaborate with multiple departments. She led a team of video editors and worked closely with influencers and freelancers to deliver high-quality content. In her role as a Project Coordinator, she ensured project timelines were met by effectively coordinating with both internal and external teams. Jagrati is also passionate about mentoring and training new team members, helping them build skills and contribute to the success of the organization. Her analytical abilities have enabled her to provide valuable insights through data analysis, reports, and progress tracking, improving overall team efficiency and performance. Always eager to embrace new opportunities, Jagrati is committed to driving success and delivering results through innovation, teamwork, and strategic thinking.

Experience

9 yrs 5 mos

Total Experience

2 yrs

Average Tenure

1 yr 5 mos

Current Experience

Takeuforward

Growth and Operations Manager

Jan 2025 – Present · 1 yr 5 mos · India · Remote

Geeksforgeeks

4 roles

Associate Project Manager

Apr 2024 – Dec 2024 · 8 mos · Noida, Uttar Pradesh, India

✔Led operations across Pune, Noida, and Bengaluru, ensuring smooth project delivery.
✔Designed project roadmaps and release plans, aligning with goals to improve delivery efficiency.
✔Conducted stakeholder workshops to enhance collaboration and streamline requirements gathering.
✔Developed dashboards for KPI tracking, improving decision-making processes.
✔Mentored 20 team members, fostering a culture of continuous learning.

Support ManagementPeople ManagementStudent ServicesMentoringConflict ResolutionCustomer Satisfaction+18

Project coordinator

Oct 2022 – Apr 2024 · 1 yr 6 mos · Noida, Uttar Pradesh, India

✔Managed stakeholder communication, ensuring alignment and improving delivery times by 30%.
✔Led innovation sessions to resolve bottlenecks, enhancing team efficiency by 25%.
✔Streamlined course delivery processes, increasing user satisfaction by 35%.
✔Analyzed data and prepared reports, improving operational accuracy and team performance.

Program ManagementCustomer SupportProject CoordinationData CollectionStudent ServicesJira+40

Senior Executive

Promoted

May 2022 – Apr 2024 · 1 yr 11 mos · Noida, Uttar Pradesh, India

✔Managed 60+ mentors and 32+ classes, maintaining 100% operational accuracy.
✔Streamlined workflows, boosting productivity by 20%.
✔Improved student engagement, leading to a 30% increase in satisfaction rates.
✔Coordinated with teams to resolve conflicts and improve course operations.

Program ManagementSupport ManagementCustomer SupportScrumData CollectionStudent Services+43

Class coordinator

Sep 2020 – May 2022 · 1 yr 8 mos · Noida, Uttar Pradesh, India

Customer SupportCustomer RetentionScrumStudent ServicesJiraConflict Resolution+25

Career break

Voluntary work

Nov 2019 – Mar 2020 · 4 mos · Etawah, Uttar Pradesh, India

Worked at Aditya Hospital to serve people and keep them smiling during their tough times. Additionally, I worked at the reception and managed the inventory of new medicine stock.