Dec 2023 – Apr 2025 · 1 yr 4 mos · Hyderabad, Telangana, India · Hybrid

• Leading product strategy and AI-driven innovations at FoundationAI, a SaaS provider specializing in intelligent document processing for the legal sector.
• Leading a 15-member team (product managers and data scientists) to develop automated solutions for document classification, data extraction, and seamless integration with legal practice management systems like Litify, Clio, Meruscase, and Filevine.
• Spearheaded innovations in document classification, data extraction, and embeddings, leveraging cutting-edge ML techniques to improve precision and adaptability in legal document workflows, reducing processing time by 45% across firms.
• This role has deepened my expertise in applying MLOps and the latest AI advancements to real-world challenges, showcasing the potential of AI/ML to redefine the legal industry.

Apr 2023 – Dec 2023 · 8 mos · Bengaluru, Karnataka, India

• Led the development of Nova’s all-in-one insurance and wellness platform, driving strategic product enhancements to elevate customer satisfaction and operational efficiency.
• Integrated with insurers and TPAs, reducing claims processing time by 60%, improving NPS from -40 to +20, and doubling CSAT to 35%.
• Launched a digital endorsement module with 97% adoption, solidifying Nova’s reputation as a tech-driven insurance broker.
• Transitioned to a data-centric approach with Metabase, accelerating decision-making by 50% and boosting claims processing efficiency by 40%.

Jun 2022 – Apr 2023 · 10 mos · Bengaluru, Karnataka, India

Nov 2020 – May 2022 · 1 yr 6 mos · India

• Led AI/ML-driven product innovations at Jio Haptik, transforming the Intelligent Virtual Assistant (IVA) experience for clients through advanced analytics and strategic partnerships.
• Launched Haptik’s analytics division, creating a market-first product suite that turned qualitative IVA performance data into actionable insights, improving CSAT from 34% to 56%.
• Streamlined focus on core IVA capabilities by phasing out the agent chat feature, reallocating 33% of engineering bandwidth to priority analytics and commerce initiatives.
• Pioneered integrations with agent chat applications and CRM systems, enhancing bot transfer experiences and onboarding 20 new clients within three months.

Oct 2019 – Nov 2020 · 1 yr 1 mo · Greater Hyderabad Area

• Drove transformative growth at ekincare, leading the product vision and execution for an end-to-end health platform that scaled user engagement and revenue.
• Health Engine Development: Conceived and launched an integrated health platform encompassing teleconsultation, annual checkups, chronic disease management, and pharmacies, increasing monthly active users from 3,000 to 45,000.
• Innovative Health Solutions: Spearheaded a unique health check-up module, elevating monthly health checks from 500 to 12,000 and generating 95% of company revenue by serving 300,000 users annually.
• Operational Efficiency: Reduced appointment confirmation times from 4 days to just 7 hours, achieving an industry-leading utilization rate of 50%.
• Digital Transformation and Analytics: Pioneered API integrations with 1,500+ healthcare providers, digitalized health analytics, and launched gamified wellness initiatives like Stepathon, enhancing user engagement and workforce well-being.
• This role underscored my ability to scale products and optimize user experiences, establishing ekincare as a market leader in digital health.

Jan 2018 – Oct 2019 · 1 yr 9 mos · Greater Hyderabad Area

• Pioneered the digital transformation of organizational health analytics, offering a revolutionary way for organizations to proactively manage employee well-being through actionable insights, demonstrating strategy and business analysis.
• Crafted a highly-engaging Stepathon and Health Score platform, leveraging gamification strategies to deliver personalized health reports, successfully improving workforce well-being metrics, showcasing user experience (UX) and strategy.
• Onboarded a myriad of vendors to provide a comprehensive 360-degree health benefits package, while fine-tuning the Go-To-Market strategy to expedite growth trajectories.

Jul 2016 – Jan 2018 · 1 yr 6 mos

• Led impactful product initiatives to drive engagement and revenue growth in the digital advertising space.
• Boosted revenue by 2% through the successful rollout of JS-Tag, adopted by 80+ global publishers in the first quarter.
• Spearheaded the development of AdView’s Publisher System, managing a team of six to streamline ad integrations.
• Enhanced user engagement by 10% with the launch of ClipJoy, a short video platform that attracted 50,000 new users in six months.

Jul 2016 – Jun 2017 · 11 mos · Bengaluru, Karnataka, India

• Created innovative dot grid designer books for easing wireframing process for UI/UX designers & PMs
• Conducted market research among 150+ designers to evaluate design process & understand pain points
• Received product appreciation in Dribble (Largest Designer Community Event) with 200+ participants
• Business Impact
• Ran out of stock within one month of launching the product selling 550+ books on day of launch at first Indian dribble conference. Created a minimal passive source of income with only 2 members team.

Jul 2015 – Jun 2016 · 11 mos · Bengaluru, Karnataka, India

• Optimized user experience and operational efficiency through data-driven product improvements.
• Reduced license cancellations by 75% with a redesigned upload process.
• Conducted 10+ A/B tests, refining UI and user flow for better engagement and usability.

May 2014 – Apr 2015 · 11 mos · Bengaluru, Karnataka, India

• Independent crowdsourced news platform with over 20 active journalists from USA, China, Iraq &India
• Designed a website and monitored the bounce rate Google analytics for enhanced user experience
• Handled Mailers, Twitter, Facebook accounts and increased hit rates by 60% analyzing user profiles
• Business Impact
• ▪ Achieved 150+ active users per month and acquired deep understanding of product development