Jul 2020 – Dec 2020 · 5 mos · Chattanooga, Tennessee, United States

• Appointed to the Advisory Board for the Digital Marketing Certification program at the University of Tennessee at Chattanooga in 2020.

Aug 2019 – Jun 2021 · 1 yr 10 mos · Murray, Kentucky

• Created the division that determined client product needs and iterations for the OnBoard suite of digital products, consisting of one core LMS and three mobile applications; developed a product catalog, revamped pricing and tier structure, and internal taxonomy; managed marketing and communications; graphic design and UI/UX design.

Mar 2019 – Aug 2019 · 5 mos

• Chief training and education manager, while also leading internal communications and ongoing staff and leadership development. Other duties included project management, process analysis and documentation, technology integration, form design, and document management.

Nov 2017 – Mar 2019 · 1 yr 4 mos

• Led all internal and external communications and education, with other duties that included marketing management, process analysis and documentation, new employee training and orientation, CRM administration, technology integration, web content and document management, and special project management.

Jun 2014 – Nov 2017 · 3 yrs 5 mos

• Led all internal and external communications and education, with other duties that included marketing management, process analysis and documentation, graphic design, CRM administration, social media management, web content and document management, and special projects such as new employee training and orientation.

Aug 2015 – Mar 2017 · 1 yr 7 mos · Murray, Kentucky, United States

• Designed packaging artwork and company logos, consulted on marketing strategy (product launch, eCommerce site, PR and sales demonstrations, etc.), collaborated with overseas manufacturers, and performed database management.

Jun 2014 – Jun 2015 · 1 yr

• Consulted on business relationship management, new projects, document overviews, and business planning

Dec 2010 – Jun 2014 · 3 yrs 6 mos · Murray, KY

• Managed fulfillment, research and inventory areas; assisted with corporate communications; edited training manuals, website and marketing materials; developed and maintained strategic partnerships;
• designed proprietary productivity software interfaces; process analysis

Jul 2007 – Dec 2010 · 3 yrs 5 mos · Murray, KY

• Managed service for up to 12 Internet marketplaces and websites; monitored all consumer feedback; supervised all textbook purchases; assisted with communications, branding, design, web content, and social media campaigns; technical writing; quality assurance

Aug 2005 – May 2007 · 1 yr 9 mos · Murray, KY

• Taught classes in Freshman Composition (including one summer course teaching high school students), Humanities, and Creative Writing.

Aug 2004 – May 2005 · 9 mos · Murray, KY

• Assisted in numerous Developmental Composition courses and taught one Developmental Composition course and several lab courses. Also led several grammar and composition workshops and tutored students of all classes.

Jun 2004 – Dec 2018 · 14 yrs 6 mos · Murray, KY; remote

• Regularly performed various freelance and contract work for local businesses and individuals, with work ranging from book edits, website audits, graphic design, marketing/communications analysis, resume writing, personal development and coaching, technical writing, and creative writing. I've helped businesses from sports and outdoors companies to marketing agencies achieve their goals. I am always eager to meet new prospective clients and help them determine if I can help them be the best versions of themselves.
• My first collection of poetry, Eyes Open to the Flash, was published by Finishing Line Press (2008) with dozens of individual works published by various online and print literary journals.

Aug 2003 – Dec 2003 · 4 mos · McKenzie, TN

• Created and chaired planning committee for one of most successful events in campus history (a visit by a US Poet Laureate) and also developed financier relationships, composed grants, conducted fundraising research, and created press releases, newsletters, brochures, and other advertising materials.

Jan 2002 – Aug 2002 · 7 mos · Camden, TN

• Conducted interviews and research, composed articles, photography, proofread, initiated advertising and sales calls, layout and design, and Camden Chronicle database management.