Apr 2024 – Present · 2 yrs 2 mos · Noida, Uttar Pradesh, India

• In my current role as AVP Engineering at Paytm, I lead a team of nine engineering leaders, focusing on performance optimization, system scalability, and cost efficiency. I define and execute long-term technical strategies to ensure the resilience and high availability of our systems. My responsibilities include overseeing the seamless migration of critical workloads to AWS, driving cloud infrastructure optimization, and collaborating with cross-functional teams to align technical efforts with business objectives. I also mentor and scale high-performing engineering teams, ensuring timely delivery of high-quality projects while fostering a culture of technical excellence and continuous innovation.
• Achievements: - Successfully migrated 100% of critical workloads to AWS with zero downtime, enhancing scalability and reducing costs by approximately 25%.
• Improved payment gateway infrastructure to support transactions with over 4K TPS, reducing latency by 30% and increasing system stability from 99.99% to 99.999%.
• Developed QueryGenieAI, which significantly reduced query resolution timelines, and RouterAI for optimizing routing processes.
• Achieved a 30% reduction in cloud infrastructure costs while maintaining 99.999% system availability.
• Built and mentored a high-performing engineering team, ensuring 100% on-time delivery of key projects.

Apr 2023 – Jul 2024 · 1 yr 3 mos · Noida, Uttar Pradesh, India

• As the Director of Engineering, I was responsible for leading engineering initiatives that aligned with business goals. I managed engineering resources, budgets, and timelines to ensure seamless execution of projects. My role involved driving efficiency and delivering high-quality outcomes while continuously introducing innovative technologies and methodologies. I spearheaded the strategic direction of engineering initiatives, focusing on payment gateway optimization, cloud infrastructure transformation, and AI innovation.
• Achievements: - Spearheaded the AntCloud migration, enhancing business continuity and driving cloud infrastructure optimization for substantial cost savings.
• Cultivated a culture of technical excellence and continuous innovation by empowering teams to stay at the forefront of emerging technologies.

Apr 2022 – Apr 2023 · 1 yr · Noida, Uttar Pradesh, India

• In this role, I led a team focused on optimizing system performance and ensuring alignment with business objectives. I was responsible for defining technical strategies and overseeing the development of mission-critical applications. My leadership involved mentoring team members and driving initiatives that improved operational efficiency and product offerings.
• Achievements: - Enhanced payment gateway performance, integrating advanced AI/ML models to elevate customer experience.
• Managed the successful execution of high-priority projects, consistently exceeding client expectations in quality and performance.

Jul 2020 – Apr 2022 · 1 yr 9 mos · Noida, Uttar Pradesh, India

• As an Engineering Manager, I was responsible for leading a team of engineers to deliver high-quality software solutions. I focused on performance optimization and system scalability while ensuring alignment with business goals. My role involved collaborating with cross-functional teams and mentoring engineers to foster a culture of excellence.
• Achievements: - Successfully led initiatives that resulted in significant operational improvements and enhanced system reliability.

Apr 2019 – Apr 2020 · 1 yr · On-site

• In this position, I played a key role in leading technical projects and optimizing system performance. I collaborated with various teams to ensure the successful delivery of software solutions and mentored junior engineers to enhance their skills.
• Achievements: - Contributed to the development of high-performance applications that improved transaction processes.

Dec 2016 – Apr 2019 · 2 yrs 4 mos · On-site

• As a Technical Lead, I was responsible for overseeing the development of software solutions and ensuring system reliability. I collaborated with cross-functional teams to align technical efforts with business objectives and mentored team members to enhance their performance.
• Achievements: - Successfully delivered high-quality software solutions that met client expectations.