Dec 2021 – Sep 2023 · 1 yr 9 mos · Pune, Maharashtra, India

• GroundUp was a mission-driven platform built to make education accessible and affordable across schools in India.
• 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀
• Co-founded GroundUp and scaled it from a college-stage idea into a venture-funded EdTech company, raising $450K in seed capital from VCs and angel investors through strong early traction and a clear path to scale.
• Built and led a 25+ member cross-functional team across Engineering, Product, Design, and Customer Success, fostering a high-performance culture focused on ownership, speed, and innovation.
• Grew the platform from 0 to 920+ schools and 300K+ students in 12 months, driven by a product-led growth engine, 70% referral rate, and 14:1 LTV to CAC ratio, demonstrating strong product-market fit and efficient unit economics.
• Defined the vision, architecture, and roadmap for a suite of 5+ education products including ERP, LMS, and mobile learning apps, creating a cohesive experience for students, teachers, and administrators.
• Achieved high customer satisfaction with a 65 NPS, 4.9/5 teacher app rating, and 4.6+/5 student app rating through strong UX, feedback loops, and platform reliability.
• Built a scalable learning data infrastructure capturing 15M+ student interactions in six months, enabling personalized learning and actionable insights for schools.
• Demonstrated early engagement with 15K+ quizzes completed and 70K+ minutes of educational content consumed in the first 60 days, validating product value and learning impact.
• Established engineering and product processes such as sprints, QA workflows, release cycles, and customer success operations to support rapid scale-up.
• Engaged closely with school leaders, educators, and parents to understand needs, iterate quickly, and ensure meaningful learning outcomes.
• Balanced early-stage startup demands by contributing hands-on across engineering, product, customer conversations, hiring, investor pitching, and fast-paced execution.

Jan 2021 – Dec 2021 · 11 mos · Bengaluru, Karnataka, India · Remote

• NIUM is a global real-time payments and card issuance platform, enabling businesses to move money instantly across 190+ countries through modern APIs and enterprise-grade fintech infrastructure.
• 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀
• Contributed to product strategy and roadmap decisions across Cards, Banking-as-a-Service (BaaS), and enterprise payment solutions targeting global markets.
• Supported conceptualization, requirements development, and launch planning for cross-border payment products serving niche financial segments.
• Collaborated closely with engineering, compliance, regulatory, and regional business teams to navigate multi-country licensing, operational readiness, and market-specific constraints.
• Worked with product, operations, and go-to-market teams on positioning, customer onboarding flows, and launch execution for EU/UK BaaS and card products.
• Played a key role in the design and rollout of a no-code enterprise access experience, enabling non-technical customers to adopt NIUM’s infrastructure with minimal integration effort.
• Partnered with sales, customer success, and enterprise account teams to incorporate customer insights into feature prioritization and roadmap planning.
• 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀
• Contributed to the conceptualization and productization of the Maritime Seafarer Payroll Cards product, helping NIUM tap into an underserved market and scale to $50M+ in cross-border payroll transactions, establishing leadership in maritime fintech.
• Played an integral role in the EU/UK go-to-market for BaaS and card issuing, helping launch compliant multi-country, multi-currency operations within 4 months.
• Delivered a no-code web access solution that enabled self-onboarding and accelerated payments integration for non-technical enterprises, contributing to 3 new enterprise wins and a 60% reduction in onboarding time.

Apr 2019 – Dec 2020 · 1 yr 8 mos · Bengaluru, Karnataka, India · On-site

• Visa is a global leader in digital payments, enabling secure, seamless transactions across 200+ countries through its network of APIs and financial technology solutions.
• 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀
• Owned product strategy for core areas of the Visa Developer Platform, improving onboarding, integration workflows, and overall developer experience.
• Worked with engineering, security, UX, and architecture teams to deliver key API, authentication, and platform features aligned with enterprise-grade standards.
• Defined a unified metrics framework covering customer conversion, activation, engagement, and retention.
• Conducted user research to uncover friction in documentation, sandbox usage, and integration steps, driving targeted product improvements.
• Improved developer communication flows by aligning global teams on clearer, more timely platform updates.
• Supported operational readiness by driving monitoring, SLA tracking, and automated alerting for mission-critical APIs.
• 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀
• Launched 12+ platform features, reducing customer time-to-value by 30% and accelerating developer onboarding and adoption.
• Delivered 4 major authentication and encryption enhancements, strengthening API security while maintaining developer ease-of-use.
• Built a 20+ KPI product performance and engagement framework, used by leadership for strategy, prioritization, and investment decisions.
• Created the platform’s first end-to-end API monitoring and alerting strategy, improving reliability, SLA tracking, and incident response.
• Improved developer experience through research-driven documentation and workflow enhancements.
• Led a full revamp of automated customer communications, improving clarity, consistency, and engagement.

Apr 2018 – Jun 2018 · 2 mos · Bengaluru, Karnataka, India · On-site

• Visa is a global leader in digital payments, enabling secure, seamless transactions across 200+ countries through its network of APIs and financial technology solutions.
• 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀
• Received a Pre-Placement Offer (PPO) from Visa in recognition of outstanding performance and contribution during the internship.
• Designed data-driven personalization and developer engagement strategies for the Visa Developer Portal, identifying key opportunities across the user journey; projected to drive ~20% increase in engagement across 150+ customers.
• Partnered with engineering, product, analytics, and UX teams to define end-to-end personalization use cases, including workflow design, ROI modeling, data requirements, and security considerations.
• Built dashboards and analysis frameworks to track developer behavior and funnel drop-offs, enabling teams to prioritize high-impact features with clear metrics.
• Contributed to strengthening the portal’s product roadmap by validating use cases with internal stakeholders and aligning them with Visa’s broader API adoption goals.

Jun 2018 – Mar 2019 · 9 mos · Greater Bengaluru Area

• Wescape is a surprise-travel experience platform created by IIM Bangalore alumni, offering curated trips where destinations and itineraries are revealed only at the time of travel.
• 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀
• Co-founded Wescape, a surprise-travel experience platform built by a group of IIM Bangalore students (now alumni).
• Led early product ideation and customer experience design to craft unique, end-to-end surprise travel journeys.
• Drove initial go-to-market efforts, including user research, pilot trips, and early customer acquisition strategies.
• Collaborated with travel partners and vendors to curate high-quality, personalized itineraries for diverse traveler profiles.
• Contributed to brand building, storytelling, and digital presence as the platform evolved from concept to launch.

Jan 2015 – Jun 2017 · 2 yrs 5 mos

• Varian is a global leader in medical devices and oncology software, advancing cancer care through innovative radiotherapy, radiosurgery, and AI-driven solutions.
• 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀
• System Architecture & Design: Led the design and documentation of mission-critical components, contributing to scalable architecture patterns adopted across teams.
• Performance Optimization: Improved the performance of complex legacy modules through detailed profiling, refactoring, and workflow optimizations.
• Technical Leadership: Partnered with cross-functional teams on integration design and architectural decisions, helping ensure alignment between engineering and product groups.
• Technology Migration: Planned and supported phased migration of legacy components by analyzing dependencies, identifying risks, and defining clear execution steps.
• 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀
• Global Impact: Enhanced a core module used by 1,000+ hospitals, achieving a 70% reduction in processing time and improving user experience.
• Architectural Improvements: Refactored key system areas to improve stability and reduce defect investigation time by 50%, making troubleshooting significantly easier.
• Meaningful Documentation: Created 15+ technical design documents that improved clarity across projects and helped onboard engineers more efficiently.
• Legacy Modernization: Managed migration of five legacy components, reducing overall migration timelines by 30% while minimizing disruption.
• Cross-Functional Leadership: Received award for effective communication and collaboration.

Jul 2013 – Dec 2014 · 1 yr 5 mos

Jan 2012 – May 2013 · 1 yr 4 mos · Pune, Maharashtra, India

• Co-founded Technicia Software, focusing on application development across various business domains.
• Led marketing initiatives to enhance service visibility and attract new clients.
• Managed sales efforts and gathered client requirements for customized solutions.
• Architected and developed over 15 web and mobile applications for small and medium businesses in Pune.