Jan 2022 – Feb 2024 · 2 yrs 1 mo · San Francisco Bay Area

• Led and supervised a dynamic team in executing high-velocity experiments aimed at fostering new user acquisition and enhancing self-serve revenue streams. Spearheaded the development and implementation of product-led growth and product-led sales motions, while optimizing initiatives to enhance overall product adoption and drive sales through user-centric approaches.
• Increased user engagement and sales pipeline by 300% and 200% respectively by architecting and implementing a Free Trial Go-To-Market (GTM) strategy for Confluent Cloud.
• Gained a noteworthy 10% increase in self-service revenue after initiating strategic experiments related to pricing and packaging for Confluent Cloud.
• Enabled the team members to launch three experiments weekly along with diagnosing high-impact improvements in our PLG funnel by applying an experimentation platform, process, and framework.
• Cultivated holistic product experiences in close collaboration with cross-functional teams of sales and marketing.

Jan 2020 – Jan 2022 · 2 yrs · San Francisco Bay Area

Sep 2018 – Jan 2020 · 1 yr 4 mos · San Francisco Bay Area

• Delivered robust support to eight US-based sales representatives, facilitating effective pitching, onboarding, complex negotiations, and deal closure worth $2M+. Designed and implemented a comprehensive onboarding program for Confluent Cloud, resulting in a 50% reduction in customer onboarding time.
• Fostered strategic partnerships with internal and external stakeholder to capitalize on engaging business opportunities.
• Maximized customer satisfaction ratings by providing exceptional services, adeptly addressing client concerns, and tailoring product solutions as per their unique requirements.

Aug 2017 – Sep 2018 · 1 yr 1 mo · Palo Alto, CA

• Drove the development of the company’s algorithm building and management tool interface, leveraging React, Redux, and Node for flawless project execution.
• Successfully launched company's inaugural product, demonstrating effective leadership and strategic execution.

Jun 2016 – Sep 2016 · 3 mos · Palo Alto

• Built react applications to create an interface that allows users to run algorithms with the Terrain Database. My projects included a personalized text editor for users to write and edit algorithms, a pop-up modal system, an accounts page with settings, notifications, and profile features, and an interface to allow users to revert to previous versions of their work. Projects use React, Redux, Node, and D3.

Jun 2015 – Aug 2015 · 2 mos · South San Francisco, CA

• Developed a mobile application to organize and display assay data for researchers. The application retrieved assay data from an Oracle database, and allowed the user to view individual experiment results for each given assay and display the titration curves for each experiment. Projects used java script, java, and sql.

Feb 2015 – Jun 2015 · 4 mos · Menlo Park, CA

• I recorded physiological signals from human subjects for the Samsung Simband, a prototype device used to monitor vital signs. Writing Matlab scripts, I ran data analysis on the recorded data from the Simband. I also wrote a Matlab program to simulate human physiological signals that would be sent to the Simband sensors to determine the accuracy of the incoming Simband signals.

Jun 2014 – Aug 2014 · 2 mos · UCLA

• Planned and taught week-long computer science courses in Java and Scratch to children (6-17).

Jun 2012 – Aug 2012 · 2 mos · El Segundo, CA

• Learned the fundamentals of designing and testing satellites and the aerospace industry.

Jun 2011 – Sep 2013 · 2 yrs 3 mos · Torrance, CA

• Taught children (4-16) how to swim.