Lokesh Garg

Product Manager

Delhi, India11 yrs 10 mos experience
Highly StableAI Enabled

Key Highlights

  • Led product management for multiple successful SAAS platforms.
  • Achieved significant client onboarding efficiency improvements.
  • Awarded Employee of the Year for outstanding performance.
Stackforce AI infers this person is a Product Management expert in the SAAS and AgriTech industries.

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Skills

Core Skills

Product ManagementUser Experience (ux)Marketing StrategyTechnical AnalysisSoftware Development

Other Skills

AIAPI DevelopmentAgile Application DevelopmentAgile LeadershipAgile MethodologiesAlgorithmsAnalytical SkillsAndroid DevelopmentBackend DevelopmentBacklog ManagementBusiness AnalyticsBusiness DevelopmentCClient DevelopmentCompetitive Analysis

Experience

11 yrs 10 mos
Total Experience
5 yrs 3 mos
Average Tenure
1 yr 6 mos
Current Experience

Godaddy

Senior Product Manager

Dec 2024Present · 1 yr 6 mos · Gurugram, Haryana, India · Hybrid

Milestone inc

3 roles

Lead Product Manager

Apr 2024Mar 2025 · 11 mos · Delhi, India

  • Leading the Core platform for the flagship product i.e., Milestone Presence Cloud – A SAAS platform to manage digital presence of the business.
  • Led the integration of LLMs like chatgpt and gemini for flow automation to achieve 75% faster client onboarding
  • Analysed and productised the configurational issues reducing more than 90% client tickets and saving thousands of dollars in support hours.
  • Launched the platform for a new target group i.e. agencies for additional revenue stream making platform more scalable and dynamic
  • Revamped the entire user experience to achieve modern UI and higher NPS score
  • Managing a team of 4 product managers
SAASUser Experience (UX)Product ManagementTechnical AnalysisGrowth StrategiesMarket Research

Senior Product Manager

Apr 2023May 2024 · 1 yr 1 mo · Delhi, India

  • Identified slow performing operations and worked closely with engineering for technical optimizations resulting in 90% faster performance
  • Eliminated the manual steps from the user’s day to day activities saving 50% of operational efforts with in-depth user understanding and automating API integrations with 3rd party products
  • Mitigated security risks and delivered integrated login experience with capabilities of SSO based login to the platform.
  • Launched a digital presence evaluator tool from scratch to enable sales team access prospects and generate insights before pitch to the customers. More than 400 reports generated in 6 months.
  • Awarded Employee of the year for FY 2023-24
User Experience (UX)Product ManagementTechnical AnalysisAgile Leadership

Technical Product Manager

Mar 2022Apr 2023 · 1 yr 1 mo · Delhi, India

  • Responsible for the foundation and launch of a new product i.e., Omni-channel inbox to drive real time customer engagement for the client on FB, Google, Whatsapp, and website using AI agents on dialog flow
  • Led the transition of analytics platform from Google’s universal analytics to Google analytics 4. Migration of 100% customers maintaining data history
  • Introduced monthly emails on website analytics driving 66% higher product engagement among clients
  • Worked closely with Customer Success teams to build client’s data integration capabilities
AIProduct ManagementTechnical AnalysisUser Experience (UX)

Digital green

3 roles

Technical Product Manager

Promoted

Oct 2017Mar 2022 · 4 yrs 5 mos · New Delhi Area, India

  • Kisan Diary
  • Launched a suite of products for farmers and farmer product companies for operations and finance management of farmers and FPOs.
  • Led the initiative from idea to scale of 80,000 farmers and 35 farmer companies within a year.
  • Drove strategic marketing and expansion across 4 keys geographies of India
  • Streamlined operations playbook and training material.
  • Managed a lean team of 7 member including developers, QA and designer.
  • Chatbots
  • Designed and developed a working prototype for taking orders and complaints on a WhatsApp chatbot.
  • Managed a team of engineers to develop 3 chatbots in a span of 8 months in Hindi and Telugu
  • Worked closely with monitoring team to increase user retention by 20%
  • 1200+ farmers onboarded within 8 months of launch.
  • LOOP
  • 30,000 farmers onboarded with about 60% retention.
  • Led the product to the mark of $16M worth of transactions.
  • Delivered a suite of 4 different products covering all stakeholders in the value chain.
  • Awarded as “Best App in Social Space by AWS” in 2017
  • Represented the company in World Economic Forum for “farm to folk” initiative.
Product ManagementTechnical AnalysisMarketing StrategyOperations Management

Senior Software Engineer

Promoted

Apr 2016Sep 2017 · 1 yr 5 mos · New Delhi Area, India

  • Worked on infrastructure setup and implemented APIs, backend modules for flagship products
  • Android App Development and end-to-end system design for suite of products.
  • Led the development of product portfolio responsible training best practices to farmers
  • Developed the mobile MIS system to capture operational data from the farms about the trainings and adoption of practices
Android DevelopmentAPI DevelopmentBackend DevelopmentSoftware Development

Software Engineer

Jun 2014Mar 2016 · 1 yr 9 mos · New Delhi Area, India

  • Optimized the MIS performance by more than 95% by deploying right data extraction and DOM rendering strategy
  • Developed a tool for data extraction and analysis with any dynamically generated complex query for non-technical users to readily access operations data
  • Backend Development; Architecture Design; System Design
  • Requirement gathering; launch and maintenance
Backend DevelopmentSystem DesignData AnalysisSoftware Development

Education

Indian Institute of Management Ahmedabad

Master of Business Administration - MBA

Sep 2020Sep 2022

Indraprastha Institute of Information Technology, Delhi

Bachelor of Technology - BTech — Computer Science

Jul 2010May 2014

Sachdeva Public School, Sector-13

High School — Science

Jan 2008Jan 2010

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