Manas Mohan

Business Development Executive

Delhi, India7 yrs 2 mos experience

Key Highlights

Over 2.5 years in SaaS Sales and Account Management.
Proven track record in customer success and revenue generation.
Strong communication skills bridging technical and non-technical stakeholders.

Stackforce AI infers this person is a SaaS Sales and Customer Success professional with strong B2B and B2C experience.

Contact

Skills

Core Skills

Customer SuccessSaas SolutionsSalesBusiness DevelopmentCustomer Support

Other Skills

Account ManagementB2C SalesBusiness AnalyticsBusiness IntelligenceBusiness opportunitiesBusiness-to-Business (B2B)CanvaClient AcquisitionCloud AnalyticsCloud SolutionsCold CallingCommunicationConsultingCustomer AcquisitionCustomer Experience

About

An enthusiastic, self-driven, and results-oriented sales professional with experience of more than 2.5 years in the SAAS Sales, Finops, and Account Management domain in the IT Sales Industries both B2B and B2C that helps solve business problems through people, process, and technology solutions. Excellent oral and written communication skills with the ability to communicate effectively among both technical and non-technical stakeholders.

Experience

7 yrs 2 mos

Total Experience

1 yr 9 mos

Average Tenure

2 yrs

Current Experience

Concentrix

Assistant Manager (B2B)

Jun 2024 – Present · 2 yrs · Gurugram, Haryana, India · Remote

Client - Microsoft
Customer Success,Business Intelligence, Business Analytics, Data Analysis, Cloud Solutions, Cloud Analytics, Microsoft Azure, Power Apps, PowerBi, SaaS Solutions, SaaS Products, Revenue Generation, Client Acquisition

Customer SuccessBusiness IntelligenceBusiness AnalyticsData AnalysisCloud SolutionsCloud Analytics+7

Great learning

2 roles

Customer Success Manager

Apr 2023 – May 2024 · 1 yr 1 mo · Gurugram, Haryana, India

Senior Sales development Representative

Mar 2022 – Mar 2023 · 1 yr · Gurugram, Haryana, India

Byju's

Senior Business Development Executive

Feb 2021 – Aug 2021 · 6 mos · Noida, Uttar Pradesh, India

Sold SaaS software in the rapidly growing environment.
Helped expand company sales in new geographies (India & abroad).
Developed sales strategies to meet sales targets.
Trained 20+ new joiner on the product and services.
Established sales pipeline and sales funnel. Executed monthly and quarterly sales targets.
Presented and demonstrated the value of products and services to prospective buyers
Successfully developed and established business opportunities in MEA, North of America, and Canada.
Gained proficiency in 3 modules of sales i.e. Outbound Sales, Inbound Sales, and Inside sales.

SaaS softwareSales strategiesSales pipelineSales funnelSales presentationsBusiness opportunities+2

Unitedhealth group

Customer Support Executive Sales (US)

Nov 2016 – Jun 2019 · 2 yrs 7 mos · Gurugram, Haryana, India

Responded to customer queries in a timely and accurate way, via phone, email or chat
Inform customers about new features and upsell the recent functionalities.
Follow up with customers to ensure their issues are resolved
Build sustainable relationships and trust with customer accounts through open and interactive communication.

Customer queriesUpsellingCustomer relationshipsCommunicationCustomer SupportSales