Jul 2017 – Jun 2018 · 11 mos · New York, New York

• Head of operations for 200 person fast growing global start-up, responsible for planning, scaling, and execution of sourcing, facility management, process improvement, learning management, IT, and analytics
• Transformed fragmented activities to process based framework to position the company for growth and global expansion; focus areas included: data, risk and asset management, information security (including GDPR readiness), sales operations, and compliance
• Established company sourcing and procurement process that included a vendor analysis tool, contract negotiations/review, vendor management process and implementation plan, resulting in average of 30% reduction in contract rates
• Implemented training software and established company-wide training program to support employees, customers, and partners
• An executive sponsor in the Women’s Group (Movable Pink) and co-founder and sponsor of Inclusive, group for LGBTQ members and their Allies

Jun 2016 – Jul 2017 · 1 yr 1 mo

• Developed and executed strategy to deploy Robotics Process Automation (RPA) for GE including vision, technology selection, organizational design, communication strategy, tactical implementation, and governance model
• Partnered with C-suite to operationalize intelligent process automation to drive $25M of savings across company
• Directed a global team to deliver projects by leveraging advanced automation technology, machine learning, chat, Agile, Lean/Six Sigma, and Change Acceleration Processes (CAP)
• Oversaw the GE-wide horizontal analytics platform for Finance, HR, Sourcing, Customs, Commercial, Legal/EHS
• Provided guidance to senior executives as a digital thought leader on technology solutions and applications for the organization

Jun 2014 – Jun 2016 · 2 yrs

• Established strategy in partnership with C-suite to provide transparency and democratization of data for a $1B, 10K employee, multi-functional global shared service
• Created analytics platform for leadership, managers, and associates to enable data driven operational insights across 5 global centers, 170 ERPs, 37 critical platforms, and 7 businesses. Platform won recognition and was presented to the Chairman and Board of Directors
• Directed mission critical programs to drive the business transformation to a shared service organization across all functions, including regulatory assessment for delivery model across 80 countries and 30-60-90 day post migration plan to enable 65% shared services
• Conducted 18 events to build community and instill the GE Beliefs, as the Global Operations culture committee representative

May 2012 – Jun 2014 · 2 yrs 1 mo

• Premier audit, advisory, and leadership program designed to expose high potential employees to intensive on-the-job development. With three rotations a year in different GE businesses and countries, CAS auditors operated as part of a global team with scopes ranging from strategic, transformation initiatives to performing comprehensive reviews of GE’s financial reporting, risk/compliance, and operations.

Jan 2010 – May 2012 · 2 yrs 4 mos

• Company-wide leadership program focused on developing top-talent within Supply Chain through rotational assignments and coursework. Business alignment was to GE Transportation.
• Quality Training & Communications Leader: Developed and rolled-out global training standards for Quality Management Team
• Materials Controller (Mining): Increased book closure by 50% (3 year high); reduced past due by $1.5M for renewable parts
• Lean & Quality Leader (Propulsion): Conducted kaizens that reduced inventory by 50% and increased on-time delivery (OTD) by 55%; established site wide Lean training program (first to expand to back-office employees)
• Shop Supervisor (Signaling): Managed 72 employees with 0 lost time, +95% FPY, 90% OTD, and drove $187K productivity

May 2009 – Jan 2010 · 8 mos

Jan 2009 – May 2009 · 4 mos

• Designed work area with considerations to biomechanics and NIOSH guidelines
• Evaluated process flow and created standard work to gain an approx. $54,000 in annual productivity

Apr 2008 – Dec 2008 · 8 mos

• Reconciled controlled substances under federal guidelines for manufacturing, shipping, and destruction
• Monitored daily activities and processes during management replacement search

Jun 2004 – Jan 2008 · 3 yrs 7 mos

• Assistant Manager
• Supervised 50+ representatives, assistant managers and receptionists for the #3 office in the nation
• Field Sales Manager
• Career Sales of over $40,000 by conducting in-home sales presentations to over 150 clients
• Recipient of “President’s Club” Award, and was the #1 sales representative in division
• Achieved a 85% closing ratio compared to company average of 60%
• Pilot Sales Manager
• Chosen to be one of five pilots to run a divisional office in the Mid-West region
• Responsible for interviewing, training, and developing sales representatives and receptionists
• Coordinated team meetings and spoke at numerous divisional sales meetings on various aspects of sales
• Interviewed 500+ applicants, ran training seminars, and conducted personal consultations