Jun 2024 – Apr 2025 · 10 mos · Noida, Uttar Pradesh, India · On-site

• As a seasoned leader in the technology and operations domain, I bring over 21 years of experience in driving transformative change and operational excellence in large-scale environments.
• With expertise spanning DevOps, Site Reliability Engineering (SRE), and Infrastructure Management, I have a proven track record of leading cross-functional teams in implementing innovative solutions that enhance system reliability, scalability, and performance.
• At the core of my leadership philosophy is a passion for empowering teams, driving efficiency, and fostering a culture of continuous improvement. I have successfully scaled cloud-based infrastructures, automated complex workflows, and implemented agile methodologies that accelerate product delivery cycles while maintaining the highest standards of quality and uptime.
• My technical expertise includes advanced cloud architecture, containerization, CI/CD pipelines, infrastructure as code (IaC), and real-time monitoring. I have led large-scale migrations to cloud platforms, optimized systems for cost-efficiency, and implemented robust disaster recovery and business continuity strategies.
• In addition to my technical acumen, I excel at executive-level strategy and decision-making, collaborating closely with leadership teams to align technology roadmaps with business objectives.
• I am adept at navigating complex challenges, mentoring teams, and driving cross-departmental initiatives to achieve seamless operations and business growth.

Jul 2021 – Mar 2024 · 2 yrs 8 mos · Noida, Uttar Pradesh, India · Hybrid

• I am an accomplished Director of DevOps and Infrastructure with a proven track record of driving successful projects and leading high-performing teams. With a deep expertise in Amazon Web Services (AWS), I excel in architecting and managing scalable infrastructures and orchestrating the entire lifecycle of applications using Jenkins, Kubernetes, and Docker.
• As a technical leader, I possess strong leadership abilities that guide teams towards achieving technical excellence, fostering innovation, and delivering outstanding results. I have a track record of inspiring and mentoring individuals, creating a collaborative environment that drives team productivity and growth. By establishing clear goals, providing guidance, and empowering team members, I ensure that projects are executed efficiently and with exceptional quality.
• Building and nurturing high-performing teams is a skill I value highly. I excel in fostering a culture of collaboration, trust, and respect, where team members feel empowered to contribute their best work. By recognizing individual strengths and providing opportunities for growth, I ensure that teams are motivated, engaged, and aligned towards achieving collective goals.
• Having worked extensively with start-ups, I understand the unique challenges and requirements they face. I thrive in fast-paced environments, adapting quickly to changing priorities and implementing efficient and scalable solutions to support rapid growth.
• As a Director of DevOps and Infrastructure, I possess strong project management skills, ensuring projects are delivered on time, within budget, and meeting defined objectives. I employ effective communication, stakeholder management, and risk mitigation strategies to drive project success.
• I am well-versed in implementing DevOps practices and leveraging containerization technologies such as Kubernetes and Docker.
• I have hands-on experience with distributed systems and orchestration tools like Ansible.

Jun 2020 – Jul 2021 · 1 yr 1 mo · Noida, Uttar Pradesh, India

Jun 2017 – Jun 2020 · 3 yrs · Noida Area, India

• Managed a team of 45 IT professionals responsible for all releases and deployment of complete systems, including applications, data center, servers and storage, PCs, and telecom. Reported to the VP.
• Planned and managed physical-to-virtual server migration; retired over thirty servers and saved over $50K in operating expenses.
• Implemented changes resulting in over $200K in operating expense savings in the first year.
• Hired, trained, and supervised a technical team of 40 employees (30 in India and 10 in US).
• Developed strategic and tactical goals for completed DevOps team to align with company’s objectives
• Provided operations management, including security, backup/recovery/disaster planning, off-hours staff coverage
• Highly developed teamwork skills, with the complimentary ability to initiate tasks and projects independently to successful implementation
• Comprehensive high-level understanding of programming concepts and talent for applying those concepts to rapidly develop proficiency in unfamiliar programming languages.
• Built and lead an Operations team from the ground up; ensured Operations stayed highly integrated with Engineering as both teams grew.
• Implemented automated rapid-provisioning and life-cycle management for Ubuntu Linux using Amazon EC2, Google Instance, Chef, and custom Ruby/Bash scripts
• Experience with virtualization and cloud SAAS/PAAS/IAAS, including: AWS including CloudFormation, VPC, Route 53, cloud deployment and also CHEF, Openstack and Firehost with Solid experience with and understanding of AWS, Google(GCP) and Openstack to deploy with CI/CD/CIT integration to Design, deployment, and maintenance of data centers and application server clusters comprised of several hundred nodes.
• Experienced with Interpreted Languages and compiled languages including shell, Python, Perl, Ruby, shell, Python, C++, JAVA and Python. Well versed with development methodologies including Agile/Kanban and Excellent configuration management using Chef, puppet and Ansible

Aug 2015 – May 2017 · 1 yr 9 mos · Noida Area, India

• EMEC (Ericsson Managed Enterprise Cloud) is a simple, cost-efficient E2E IT-on-Cloud product, hosted on an Operator platform. This product has a suite of easy to use Enterprise IT services. EMEC is a Software as a Service offering to Enterprises. It is business driven with low capex investments for the enterprises. EMEC offers Increased competitiveness through introduction of new services to the enterprise market.
• KEY RESPONSIBILITIES
• Lead Cloud software development team responsible for architecting Cloud solution with AWS including CloudFormation, VPC, Route 53, cloud deployment and also CHEF
• Chef implementation for single click VM installation on virtual machines in IAAS layer with new features of OpenStack (IAAS, SAAS, PAAS) for LBAAS, FWAAS, Heat implementation, Trove implementation, DVR implementation for networking and Magnum implementation
• Migrated IaaS, PaaS and SaaS instances between public and private clouds - Java, J2EE, .NET, Ruby, LAMP, Apache, RDBMS, Oracle, SQL, MySQL, Unix/Linux, NAS/SAN, LAN/WAN VPN, Security, IDS, Firewalls and Encryption.
• Devised and formulated detailed status reports; provided effectual training to team members; and diligently managed the budget and financial cost, issues escalation, and risk mitigation.
• Strictly monitored and managed the SCM audits as well as integration with Workflow and Security; provided exemplary assistance and support to peers and technical team members.
• Lead data center transformations projects to migrate client/server applications and platforms to cloud environments and Automation of regular activities and provide solutions to the cross-company teams for quick resolution of issues.
• Managing team performance and progress by Handling team of 10 members. Providing prompt and accurate information on individual staff member performance and acting to correct and staff shortcomings.

Nov 2013 – Apr 2015 · 1 yr 5 mos · Noida Area, India

•  WebInsure Private Exchange is a solution that helps insurers easily market all their health products through an easy-to-use online marketplace. WebInsure Private Exchange has several components –
• a. Individual & Employee Portal: Manages demographic information, dependents, eligibility, benefits and enrollment. Additionally provides seamless backend integration capabilities for eligibility determination, enrollment and payment transactions.
• b. Employer Portal: Designed to assist employers in facilitating employee enrollment for health and ancillary benefits. It provides the ability to offer employees a one-stop shop to search, compare and enroll themselves and their family members in various plan options.
• c. Broker Portal: Allows authorized Agents to assist prospects and customers. It is a complete prospect/client management tool providing agents with the necessary tools to track and manage their customers and sales pipeline.
• d. Carrier & Exchange Administration Portal: Enables carriers to load & manage qualified health plans and non-qualified health plans, collect & review rate and benefit information, manage plan data before publishing on exchange & monitor ongoing compliance issues.

Dec 2011 – Nov 2013 · 1 yr 11 mos · Hyderabad Area, India

• Client interaction to discuss requirements for the services and business logic.
• Planning, scheduling and tracking the multiple projects along with O2.
• Preparation of plan and issue Matrix for the teams to provide deliverables on time.
• Devised and formulated detailed status reports; provided effectual training to team members; and diligently managed the budget and financial cost, issues escalation, and risk mitigation.
• Led efforts to improve communications between customer service and production division. Avoided several potential problems.
• Developed strategies and testing for in-house systems.
• Enhance the existing process and set guidelines for the cross functional teams to follow and abide.
• Prepare deliverable status and manage the projects on time to the Clients
• Exercised and encouraged coordination of user acceptance testing (UAT) among business users; assisted the QA Team with test cases creation.
• Manage and control statement of work for infrastructure team
• Prepare road map for the Build and release team for performing the stress and network analysis
• Manage scrum meetings and account for the deliverables in continuous integration effort to meet deadlines on time.
• Strictly monitored and managed the SCM audits as well as integration with Workflow and Security; provided exemplary assistance and support to peers and technical team members.
• Automation of regular activities and provide solutions to the cross company teams for quick resolution of issues.
• Developed root cause analysis process to get beyond symptoms of mission critical service interruptions. Identified underlying source of problems, and recommended solutions that were approved by CIO, successfully implemented, and highly effective.

Jan 2010 – Dec 2011 · 1 yr 11 mos · Hyderabad Area, India

•  Develop and configure of Continuous Integration (CI) (LINUX, UNIX, Perl, shell scripting, Ruby, Python) scripts for releases and Enhancing/Maintaining to suite the request from teams across the organization.
•  Developing the utility scripts (LINUX, UNIX, Perl, shell, Ruby, Python) to effectively reduce the time and manual effort.
•  To maintain SVN code base to support the build and deployment of code on servers.
•  Merging and tagging need to be done after the code went live in environment
•  Automate and maintain build assets shipping (LINUX, UNIX, Perl, shell scripting, Ruby, Python hell) to Production engineering group to push into the production environment in different geographical location.
•  Configuration Management using Subversion (SVN) and maintaining admin related files.
•  Automating the regular tasks in Subversionand streamlining the process of access to SVN.
•  Managed subversion (LINUX, UNIX, Perl, shell scripting) branching, merging and tagging to facilitatedefect/change management in conjunction within projects across the organization.
•  Add bonds into the system and enhance the method to reduce the manual effort
•  Create complete workflow of new Performance Management tool and provide report to the management.
• Spearheaded the completion of requirement analysis and module planning; created and formulated documents; and directed and coordinated the development of project generic components, review, configuration, and controller functions, including version releases, release notes, and delivery notes to secure timely and accurate completion of all activities.
• Preparation of reports and Excel sheets for the procedure to follow at the time of escalations.
• Collaborated closely with clients through attending their complex issues and concerns in a prompt manner, which generated customer satisfaction and boosted referrals and repeat business.
• Orchestrated the deployment of management reports and assisted the project teams in automation of tasks.

May 2008 – Dec 2009 · 1 yr 7 mos · Hyderabad Area, India

•  Develop and configure of Continuous Integration (CI) (LINUX, UNIX, Perl, shell scripting, Ruby, Python) scripts for releases and Enhancing/Maintaining to suite the request from teams across the organization.
•  Developing the utility scripts (LINUX, UNIX,Perl, shell, Ruby, Python) to effectively reduce the time and manual effort.
•  To maintain SVN code base to support the build and deployment of code on servers.
•  Merging and tagging need to be done after the code went live in environment
•  Automate and maintain build assets shipping (LINUX, UNIX, Perl, shell scripting, Ruby, Python hell) to Production engineering group to push into the production environment in different geographical location.
•  Configuration Management using Subversion (SVN) and maintaining admin related files.
•  Automating the regular tasks in Subversionand streamlining the process of access to SVN.
•  Managed subversion (LINUX, UNIX,Perl, shell scripting) branching, merging and tagging to facilitatedefect/change management in conjunction within projects across the organization.
•  Maintaining the process document of day to day activities and keeping it at central location