M

Mick Mahady

Software Engineer

Wexford, County Wexford, Ireland14 yrs experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proven track record in digital marketing and customer support.
  • Strong background in web development and engineering.
  • Experienced in teaching and training small business owners.
Stackforce AI infers this person is a Digital Marketing and Web Development Specialist with a focus on customer engagement.

Contact

Skills

Core Skills

Software EngineeringCustomer SupportDigital MarketingSeoMarketingSocial MediaWeb DevelopmentGraphic DesignEducationLeadership

Other Skills

Ad Campaign ManagementAdobe Creative SuiteAdvertisingCSSCodingContent EditingContent ManagementContent WritingCustomer ServiceDigital Marketing ManagementDigital MediaDreamweaverEditingEmail MarketingEngineering

Experience

14 yrs
Total Experience
5 yrs
Average Tenure
10 yrs 5 mos
Current Experience

Buffer

Software Engineer (formerly Customer Advocate)

Jan 2016Present · 10 yrs 5 mos · Wherever I am happiest

  • Originally hired as a customer advocate to help deliver exceptional customer support experiences to our wonderful customers via email, social media, and live chat.
  • Throughout my time at Buffer, I have been learning to code and have been adding added value to our advocacy team via engineering work. Over time, my role has slowly been transitioning to a split role between support and engineering.
  • As of October 2019, I have fully transitioned to a full-time engineering position. I am working in Buffer's Internal Tools team, with a focus on building new support tools and integrations to help increase productivity and solve pain points for our customer advocacy team.
Customer SupportCodingEngineeringSupport Tools DevelopmentSoftware Engineering

Simple marketing

Owner

May 2015Jan 2021 · 5 yrs 8 mos · Dublin, Ireland

  • While the services I offer include digital marketing management, I love teaching small business owners and their employees how to do it themselves, After all, no matter how much research I do in to your business, nobody will ever be truly know the intricacies of your company like you do. I have a great track record of achieving results, with most of clients acquired through referrals from past clients.
  • I tailor my services to each specific business so it is impossible to list off everything I can do, but here is short list of some of the key areas we will focus on to generate more business for your company:
  • Digital Marketing Management
  • Market Research
  • Digital Marketing Strategy Development
  • Search Engine Optimisation
  • PPC Advertising via Google AdWords and Social Media Platforms
  • Social Media Marketing
  • Blogging
  • Email Marketing
  • Brand Reputation Analysis
  • Digital Marketing Audits
  • Google Analytics
  • Website Design and Development
  • I have experience in managing, and training, in all of the areas listed above, as well as many more. Together, we can find areas of improvement with your business and work towards developing a greater understanding of your customers wants and needs, and finding ways to position your product to satisfy those needs.
Digital Marketing ManagementMarket ResearchSEOPPC AdvertisingSocial Media MarketingEmail Marketing+3

Headstuff.org

Marketing Specialist

Jan 2015Jan 2016 · 1 yr · Dublin, Ireland

  • Managing all business social media accounts.
  • Proofing and editing content on HeadStuff.org.
  • Utilising SEO to drive traffic to HeadStuff.org.
  • Creating, monitoring and modifying ad campaigns on Facebook and Twitter, as well as email marketing campaigns to increase brand awareness.
Social Media ManagementContent EditingSEOAd Campaign ManagementMarketingSocial Media

Plumbheatdublin.ie

Marketing Specialist

Dec 2013Mar 2014 · 3 mos

  • Responsible for developing and maintaining the company website, managing the company's social media networks as well as PPC Advertising with Google AdWords. Liaising with customers, staff and suppliers to ensure excellent customer satisfaction.
Website ManagementSocial Media ManagementPPC AdvertisingMarketingWeb Development

Freelance

Website Design and Development

Jun 2012May 2015 · 2 yrs 11 mos · Ireland

  • Developed high quality websites for a variety of different clients such as small businesses, schools, musicians, charities.
  • Mastered the use of Wordpress CMS, XHTML & CSS to develop websites.
  • Designed all graphic materials used in each website.
Website DevelopmentWordPressXHTMLCSSGraphic DesignWeb Development

Institute of technology blanchardstown

Team Leader

Jun 2011Jun 2011 · 0 mo · Dublin, Ireland

  • I worked in a team to teach primary school children about building and programming robots. Planned and participated in daily sports activities as well as developed short montages that captured the events of Robotics Summer School.
TeachingTeam LeadershipEvent PlanningEducationLeadership

Webfactory ltd.

Intern

Feb 2011Jun 2011 · 4 mos

  • I developed several dynamic websites for high profile clients as well as maintaining several existing websites whilst working as part of a team. Worked with HTML, CSS, PHP, Wordpress and Roxen. This internship also gave me the opportunity to work for two weeks as a photographer at the Renault ZE Roadshow.
Web DevelopmentHTMLCSSPHPWordPress

Education

Technological University Dublin

Bachelor of Arts (B.A.) — Creative Digital Media

Jan 2008Jan 2012

National College of Ireland

Post Graduate Level 8 Certificate in Digital Marketing — Marketing

Jan 2014Jan 2015

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