Mohit Kanoria

Operations Associate

Bengaluru, Karnataka, India9 yrs 4 mos experience

Key Highlights

  • Achieved 300X growth through operational optimization.
  • Expert in strategic planning and stakeholder management.
  • Proven track record in enhancing customer satisfaction.
Stackforce AI infers this person is a growth-focused operations leader in the tech and logistics sectors.

Contact

Skills

Core Skills

Strategic PlanningCustomer ServiceFleet OperationsGrowth StrategiesLogistics ManagementOperations

Other Skills

Cross-functional Team LeadershipCustomer Service ManagementBusiness Process ImprovementVendor ManagementCommunicationBudgetingProcess ImprovementWarehouse OperationsOperational ExcellenceBusiness AnalysisNetwork MarketingMicrosoft OfficeJavaHTMLJavaScript

About

Hurdling through the startups, for over 8.5 years and witnessing a growth of 300X by building processes and networks, have brought efficiencies and governance through Operational optimization. Proven track record of delivering cost savings, improving productivity, and enhancing customer satisfaction. Skilled in strategic planning, process improvement, and stakeholder management. While I was learning and developing a business from 0 to 1, got an exposure to take businesses from 1 to 100 with proven MOM growth. Looking forward to rising to the top echelon of an organization and building a career while facing challenges in the most effective and creative ways.

Experience

9 yrs 4 mos
Total Experience
2 yrs
Average Tenure
1 yr 3 mos
Current Experience

Zepto

Senior Manager

Mar 2025Present · 1 yr 3 mos · Bengaluru, Karnataka, India

Happylocate

General Manager Operations

Jun 2023Jan 2025 · 1 yr 7 mos · Bengaluru, Karnataka, India · Hybrid

  • Building the Employee Relocation Experience via a Tech Platform by enhancing Consumer Experience and standardising the Relocation Industry across the Globe. Nation now and Global soon.
Strategic PlanningCustomer Service

Readyassist - 24/7 roadside assistance

Associate Director

Sep 2022Apr 2023 · 7 mos · Bengaluru, Karnataka, India

Fleet OperationsGrowth Strategies

Bounce

3 roles

Senior Operations Manager

Nov 2020Aug 2022 · 1 yr 9 mos

Fleet OperationsGrowth Strategies

Special Projects - Operations

Promoted

Jan 2019Oct 2020 · 1 yr 9 mos

Fleet OperationsGrowth Strategies

Cluster Manager

Feb 2018Jan 2019 · 11 mos

Fleet OperationsLogistics Management

Wicked ride

3 roles

Operations Manager

Promoted

Oct 2017Feb 2018 · 4 mos

Fleet OperationsOperations

Team Leader

Promoted

Oct 2016Sep 2017 · 11 mos

Fleet OperationsOperations

Operations Executive

Jul 2016Oct 2016 · 3 mos

  • I was responsible for daily Operations Execution at the most prominent outlet of WickedRide, handling 20 customers daily and up to 50 during the weekends.
  • Stock management, vehicle maintenance, Cx experience were the key factors.

Education

Indian Institute of Management, Calcutta

Executive Program in Operations Management — Operations and Logistics

Nov 2020Dec 2021

Dayananda Sagar Institutions

BE — Telecommunications Engineering

Aug 2012Jun 2016

MCKV

ISC — Computer Science

Apr 2010May 2012

MCKV

ICSE

Apr 2009Mar 2010

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