Sep 2021 – Sep 2023 · 2 yrs · Gurugram, Haryana, India

• Co-owned the entire Product vertical and reported directly to CTO and Director. Contributed to a 152% increase in lead generation through B2C channels.
• Defined product strategy and roadmap by working closely with the product management team.
• Incorporated Google Optimize to Perform A/B testing for different website pages with 94% statistical significance.
• Increased the loan application submission by 20% through experimentation in the application fields of the Consumer.
• Integrated third-party Process Improvement tools to filter and process out the leads like CIBIL Rule Engine, FinBit, and ITD Verification, which helped in filtering out risky users with 90% success.
• Defined and documented the process re-engineering project to improve and consolidate end-to-end service processes; restructured communication flow and cut-down paperwork by 75% and made the system paperless.
• Automated manual functionalities like CAM Preparation, and EMI Collection to reduce manual effort by 40%.
• Designed the whole lender process flow and led the end-to-end API Integration with 5 Banks and NBFCs.

Nov 2020 – Aug 2021 · 9 mos · Delhi, India

• Collaborated with a team of 10+ cross-functional professionals for the planning and implementation of robust solutions for large-scale accounts. Worked with 3 clients and improved CAC by 35% on average.
• Conducted Market research by reaching out to 300 customers directly to understand the process gap.
• Gained a deep understanding of customers and documented the requirements of products using flow diagrams, gap analysis, and use cases to improve user experience and growth.

Jun 2020 – Oct 2020 · 4 mos · Kanpur, Uttar Pradesh, India · Remote

• Implemented Tech for Tribals Project in Chhattisgarh touching more than 100 SHGs.
• Curated the content for the training of the tribals on enterprise aspects like branding, market research, packaging, SOP, automation, and digitization.

Mar 2018 – Nov 2019 · 1 yr 8 mos · Patna Area, India

• Setup the entire Incubation center & policies as the first/founder Coordinator (De facto head). Reported directly to Professor Incharge & Director.
• Managed and Incubated 7 new Startups to the Portfolio. Helped them with team building, Marketing Strategy, etc.
• Evaluated & analyzed over 300 startups during the tenure.

Sep 2016 – May 2020 · 3 yrs 8 mos · Patna Area, India

• Designed and managed the company's flagship product. Oversee projects from planning through to rollout, ensuring timely completion of all milestones on average 10% under the budget approved.
• Owned and drove the production pipeline, resulting in the launch of the Onibus App within 4 months of conceptualization.
• Acquired 10,000 organic active users from 15 schools across Bihar within the first 6 months of the product launch.
• Achieved an average 30% Quarter on Quarter increase in revenue for 5 consecutive quarters.
• Built a team from scratch. Scaled the team to a peak of 16 members, including an 8-member tech team.
• Automated the Patna University Library containing more than 3 lac books and 4 thousand Manuscripts.