Sep 2024 – Apr 2025 · 7 mos · Denver, Colorado, United States

• Founded and built Mohit AI, an autonomous inbound SDR platform that automates lead qualification and response management for sales teams.
• Designed a full-stack SaaS: Next.js 14 and TypeScript frontend with Tailwind; REST APIs for lead management, analytics, and authentication; mobile-first UI with Radix UI.
• Implemented real-time dashboards with WebSocket integration; created interactive analytics with Recharts for response metrics and conversion tracking.
• Integrated Twilio to automate communication workflows; shipped JWT-based authentication and authorization.
• Delivered key features: live lead queue, advanced filtering and search, automated response time tracking, team performance dashboards, bulk lead import and assignment.
• Business impact: reduced manual lead qualification time by 75 percent, improved response time tracking and team accountability, and provided actionable insights through a comprehensive analytics dashboard.

Jan 2024 – Sep 2024 · 8 mos · Remote

• Prospected and engaged 50+ cloud-native organizations, initiating conversations around optimizing infrastructure for AI/ML workloads.
• Secured meetings with CTOs and DevOps leaders by crafting personalized messaging tied to AWS cost reduction, scalability, and AI readiness.
• Contributed to pipeline by identifying opportunities that led to $70K/month AWS savings for a Series B SaaS firm and improved incident response with observability tools.
• Partnered with sales engineers to validate prospects’ technical environments and ensure readiness for AI-first deployments.
• Maintained a consistent track record of exceeding meeting quotas while advancing qualified opportunities for enterprise deals.

Sep 2022 – Jan 2024 · 1 yr 4 mos · Hybrid

• Closely working on building outbound motion for global and EOR solutions.
• Become a product expert across our entire platform and understand our competitor landscape to present it to clients in US.
• Consistently overachieving quota attainment.
• Cross-functionally collaborate with Marketing teams to manage outbound campaigns and increase lead volume
• Work with the assigned Sales Manager to closely track performance metrics, build lead gen, take demo calls and cold outreach strategies & successfully implement the same
• Reaching out via phone/email/social media to connect with prospective buyers
• Conducting secondary research into company financials, line of business, technology requirements, etc., to personalize prospecting efforts
• Staying up to date with the latest HRIS industry trends & best practices of Competitors and positioning Rippling against them
• Diligently update CRM to stay current and accurate on leads and follow-ups
• Pre-qualification of business opportunities (Budget, Authority, Need & Timeline) and giving demo calls.
• Strategizing cross-functional campaigns to be conducted by BD & Marketing

Apr 2022 – Sep 2022 · 5 mos · Hybrid

• Taking ownership over the incoming leads and creating new ones through a variety of platforms like phone, email, and social channels.
• Taking discovery calls with clients to understand their needs and pain points.
• Consistently achieving an average of 130% quota attainment.
• Research accounts, identify new key players, generate interest, and develop accounts to stimulate opportunity.
• Successfully handle and overcome prospect objections.
• Become a trusted resource and develop productive relationships with prospects.
• Organize demo appointments with prospects.
• Use the CRM (Salesforce) and Outreach and keep it up to date.

Aug 2020 – Apr 2022 · 1 yr 8 mos · On-site

• Drove enterprise new logo acquisition across universities and corporate L&D teams through outbound prospecting, multithreaded engagement, and tailored solution demos.
• Built and managed a pipeline of mid-market and enterprise accounts, driving net-new ARR growth and accelerating sales cycles.
• Closed $550K in new business within 10 months (AOV ~$10K) by leading C-suite negotiations and aligning solutions to strategic objectives.
• Designed and executed outbound playbooks (cold calls, email, LinkedIn, events) to break into top-tier accounts and win head-to-head competitive deals.

Aug 2018 – Aug 2019 · 1 yr · Bengaluru, Karnataka, India · On-site

• Delivered B2B technical support and client success for enterprise accounts, ensuring system uptime, SLA compliance, and customer satisfaction.
• Onboarded and supported an average of 50+ VSAT systems per month, coordinating with implementation and engineering teams to resolve complex issues.
• Acted as the primary point of contact for enterprise clients, managing escalations, troubleshooting, and stakeholder communication.
• Created and maintained knowledge base articles and process documentation to reduce resolution times and improve client adoption of solutions.
• Partnered with cross-functional teams (engineering, product, and operations) to streamline support-to-success handoffs and accelerate client outcomes.
• Tracked and reported on health metrics, ticket SLAs, and recurring issues, providing feedback to drive product and process improvements.
• Built strong relationships with client stakeholders, positioning TCS as a trusted partner for long-term renewals and account growth.