Nov 2019 – Sep 2022 · 2 yrs 10 mos

• Google Kormo Jobs

Oct 2015 – Nov 2019 · 4 yrs 1 mo

• Google E-commerce - Feed Build

Sep 2013 – Oct 2014 · 1 yr 1 mo

• 1) Analyze large datasets, draw inferences and present them successfully to management using a reporting tool.
• 2) Identify and track KPIs on web traffic and lead conversion funnels.
• 3) Track new member subscriptions, cancellations and retention of clients by member level.
• 4) Develop strategies on how to perform pertinent actions for various issues of top tier client
• associated with GS.
• 5) Categorize all the retailer clients associated with GS to provide effective and optimal solution for
• their queries/challenges.
• 6) Client Interaction for all the updated promotions to be added on to GS that are to go global as
• well as manage and optimize those in the system.
• 7) Tactfully handled issues/escalations so as to avoid any worst case scenarios that could act as
• an impediment for the process.
• 8) Triage erroneous feeds and provide feasible solution to bridle such circumstances.
• 9) Generate reports for qualitative analysis pertinent to cases handled by agents based on set sampling criteria.
• 10) Fetch data for cases handled per agent and categorize those into various exhibits to showcase the volume occurrence relevant to each queue and its pivotal error types.
• 11) Prepare Business Requirement Documents and QBR's.

Mar 2013 – Sep 2013 · 6 mos

• 1) Develop strategies to optimize ad inventory on websites.
• 2) Management and Organization of Google Customer Data using Chief Hierarchy Framework and
• GRM(Google Relationship Model).
• 3) Facilitate business strategies to increase Google share of revenue with website owners.
• 4) Develop and formulate business case on how to expand Google's partnership amongst Indian
• website owners.
• 5) Generate detailed and systematic reports for Google's association with its publishers and
• advertisers.
• 6) Client Interaction for total understanding of account holders and advertisers associated with
• Google.
• 7) Construct methodologies on how to maximize online advertising on various Google Products
• such as YouTube, Gmail for the advertisers associated with Google using Ad Exchange (AdX) /
• Admeld .
• 8) Structure Google Customer Data into various verticals and perform data validation and large
• volume data cleansing to ensure accuracy and quality of data.
• 9) Use performance metrics such as Burn Down Chart and Velocity Chart to estimate team’s
• effectiveness.

Sep 2011 – Feb 2013 · 1 yr 5 mos · Columbus, Ohio Area

Oct 2010 – Sep 2011 · 11 mos · Gurgaon, India

• Client: Pearson ROW
• Project: Pearson ROW(Development of EMC Documentum Applications.)
• This project involves delivering digital content to the site visitors, purchasing online products
• through Pearson websites. The functionality of the application was enhanced by inserting new
• menu items such advanced search, modifying edit and view menu and addition of collections.
• The interfaces were developed in Core Java for EMC applications and E-Forms were developed
• using EMC Form Builder 6.6. The workflow was designed using EMC Documentum Process
• Builder. Other processes include: Setting up Content Server, and Thumbnail Server on the client
• machines. The project was executed using Agile Methodology.
• Responsibilities:
• Development of E-Forms using EMC Form Builder 6.6.
• Workflow design using EMC Documentum Process Builder,development of code and database
• design using ORACLE Client 11g.
• Insertion of new menu items such advanced search, modifying edit and view menu and addition of
• collections in order to enhance the functionality of the applications.
• Setting up Content Server, Application Server (Documentum Administrator & Digital Asset
• Manager) and Thumbnail Server on the client machines.
• Requirements gathering for various user stories involved in the storyboard.