Sep 2022 – Aug 2024 · 1 yr 11 mos · Toronto, Ontario, Canada · Hybrid

• Build a Technical Program Management function across the company and establish best practices.
• Lead complex, high stakes initiatives with impact in the XXX M range.

Mar 2021 – Sep 2022 · 1 yr 6 mos · Toronto, Ontario, Canada · Hybrid

• Led the company's most critical initiatives .
• Led a cross-functional platform engineering team.
• Built and executed change management strategy on the company's most critical initiative.

Sep 2020 – Present · 5 yrs 9 mos

• For Job Seekers 🗃️
• As an accomplished program management expert and career coach with over 13 years’ experience driving major initiatives across various industries, I can help you land your desired role in the industry you want. I was named one of the "11 Best Career Advisors and Influencers to Follow on LinkedIn in 2023" by hirediverse.ca
• I'm passionate about helping people land project/program management opportunities. I have more than 10 years’ experience teaching and speaking at conferences, universities, companies, and on online platforms. I regularly share insights on job search strategies and project/program management on LinkedIn, where my content has gotten over 900,000 views.
• For Executives: 🎯
• In today's fast-changing landscape, you face the daunting challenge of balancing competing priorities, overcoming resistance to change, aligning teams, and managing stakeholders, all while working with limited time and resources. The demands on your time seem relentless, and maintaining high morale is crucial.
• In this high-stakes economy, it's essential to bring order to the madness. That's where I come in. With over 13 years of experience driving successful initiatives and a proven track record in program execution and leadership, I've managed large-scale projects with over $100M ROI. Additionally, I spearheaded a technology division that achieved annual revenues of $7.5M, experiencing a remarkable 87.5% growth in just three years.
• I can help you deliver on your strategic goals, solve your unique challenges, and give you more time to focus on what matters most. Let's work together to understand your specific needs and develop a plan to drive impact and success.
• Ready to chat? Shoot me a DM. I look forward to talking with you. 📩

Mar 2020 – Apr 2020 · 1 mo

• Project communication and stakeholder management.

Jul 2017 – Mar 2021 · 3 yrs 8 mos · Toronto, Canada Area

• Drive corporate strategic technology projects from inception to completion.
• Project types include product launch, process improvement and infrastructure projects.
• Deliver value-first solutions to production given the constraints of time, quality and cost.
• Manage expectations and maintain effective communication with stakeholders at all levels.
• Lead projects with cross-functional teams from Product, Development, Architecture, QA, DevOps and SaaSOps.
• Examples of projects managed or being managed: interoperability, cloud migration, cloud-native, analytics and data center infrastructure projects, to name a few.
• Some of the technologies used in these projects include: AWS, Linux, MySQL, MSSQL, Jira, Confluence, Jira Service Desk, SOA, Tomcat, Java, Kubernetes, Docker, Ambassador, Istio, DataDog, Prometheus, Kafka, Tableau, Salesforce

Apr 2014 – Jan 2017 · 2 yrs 9 mos

• Director-level role in the Software division. Headed the Software (Digital Oil Field) division in the Middle East and Africa Region.
• Drove the business and provided technical leadership for the Software product line.
• Influenced product development roadmaps for multiple applications in our solution suite to suit commercial/client objectives.
• Led and coached a multicultural and multi-disciplinary team of 25. Team included Program and Project Managers, Business Analysts, Developers and Sales Professionals.
• Negotiated numerous complex contracts/agreements with clients/vendors to provide software solutions/services.
• Maintained effective communication with senior management and stakeholders.
• Sustained profitability, drove growth and increased market share to meet quarterly/yearly targets.

Jul 2013 – Apr 2014 · 9 mos

• Headed/supported projects and clients in the MENA region from a Project Management, Technical and Commercial perspective.
• Supervised end-to-end deployment of agile/waterfall software solutions in the MENA region.
• Oversaw projects through the different stages of the project lifecycle.
• Managed project controls and mitigated project risks/issues to keep projects on time, on budget and up to quality.
• Advised internal and external clients on developing and deploying software solutions.
• Served as a high-level point of escalation on software projects.
• Provided technical training and marketing presentations on software technology.

May 2011 – Jul 2013 · 2 yrs 2 mos

• Served as the main interface between the customer and architect/developers.
• Led Engineering activities in agile software deployment projects.
• Headed and facilitated user workshop sessions for gap analysis, requirements gathering and development.
• Mentored and coached junior colleagues
• Managed deployment projects and, sometimes, programmed on these projects.
• Served as a product expert and provided technical training to customers on deployed solution.

Dec 2007 – May 2011 · 3 yrs 5 mos

• Served as the main interface between the customer and architects/developers.
• Defined solution requirements from interactions with stakeholders via workshops and interviews.
• Provided onsite upper-level technical support and training to clients.
• Played a critical advisor role in product development (from concept to commercialization).
• Managed enterprise software projects.