Jun 2024 – Jan 2025 · 7 mos · Dubai, United Arab Emirates

• Develop and execute account strategies to drive growth, revenue, and profitability.
• Deliver expert-level technical solutions within agreed timelines, serving as the escalation point for assigned accounts.
• Build and maintain strategic relationships with key decision-makers, identifying new business opportunities within existing accounts.
• Grow and manage enterprise accounts, acquire new business in the UAE & KSA, leveraging tech stack expertise.
• Collaborate with cross-functional teams to enhance customer satisfaction, addressing business drivers and risks.
• Forecast and track account metrics, analyze performance, and identify improvement opportunities.
• Consult clients on technical solutions, producing sales proposals and documentation showcasing cost savings and business value.
• Facilitate smooth sales-to-delivery transition, providing executive management with regular updates on activities, forecasts, and KPIs.

Jan 2023 – Jun 2024 · 1 yr 5 mos · Dubai, United Arab Emirates

• Successfully managed a portfolio of 200+ accounts across diverse industries in Dubai & N.E., driving market penetration and cultivating strategic relationships with 35+ key clients.
• Led sales initiatives to boost revenue growth and increase market share, demonstrating a commanding leadership presence in regional sales engagements.
• Showcased expertise in complex IT solution sales, with a strong emphasis on AI, Digital Transformation, Cloud, and Cyber Security solutions.
• Directed the full sales cycle, excelling in opportunity identification and closing new business, consistently surpassing sales targets.
• Developed strategic territory account plans, adeptly positioning cutting-edge technologies to meet evolving market demands.
• Maintained a robust sales pipeline, achieving steady target fulfillment and revenue growth.
• Utilized consultative selling techniques and a deep understanding of client needs to drive successful enterprise-level projects.
• Promoted team cohesion, aligning focus on customer challenges to optimize performance outcomes.
• Analyzed market trends to refine sales strategies and capitalize on new business prospects.
• Ensured strict adherence to regulatory standards, facilitating effective customer engagement in regulated sectors.

Mar 2021 – Jan 2023 · 1 yr 10 mos · Dubai, United Arab Emirates

• Led the Cloud & Applications unit, driving operations, sales, and strategy for growth, resulting in expansion and increased market share.
• Focused on the AI, Applications, and Cloud security solutions portfolio, leveraging market insights to steer product direction and meet customer demands effectively.
• Managed a diverse team, providing leadership and guidance to ensure alignment with organizational objectives and optimal performance.

Jun 2013 – Mar 2021 · 7 yrs 9 mos · Dubai, United Arab Emirates

• Led cross-domain presales teams (Applications, Digital Infrastructure, Cyber Security and Cloud)to achieve key goals & KPIs
• Aligned presales with sales pipeline to enhance conversions
• Fostered sales growth with new tech & solution strategies
• Enabled sales with trainings & advanced customer engagement
• Orchestrated the entire presales lifecycle, from demand generation and solution design to deal closure.
• Led the charge in presales and solutions, managing RFPs, tenders, bid marketing, and high-level executive engagements.
• Engineered tailored technology solutions to complex business challenges, fostering additional sales opportunities.
• Conducted design reviews and performance assessments within presales to drive continuous improvement.
• Enhanced internal sales competencies through targeted training sessions, equipping the team for advanced customer engagement.

Feb 2011 – Jun 2013 · 2 yrs 4 mos · Dubai, United Arab Emirates

• Spearheading the presales and solutions function encompassing the entire spectrum of vertical and horizontal requirements from managing Marketing, RFPs and Tenders assignment to Bid Management.
• Managing complete Pre Sales Life Cycle i.e. Demand Generation, Requirement Understanding, Technical Solution Design and closure.
• Drive and manage the solution/strategy for the bid and Coordinate with the sales team for driving customer touch-points including RFP/RFI presentations and CxO/CFO/CEO level meetings
• Generating business proposals for Corporates/Enterprises and response to RFPs for prospects & solution support to sales team in handling sales calls.
• Provisioning of world class solutions for providing exceptional value to the customers through deployment of people, reengineering of processes and the integrating of robust technology solutions.
• Preparing best fit technology solutions for complex business objectives, collaborating with sales to augment customer sales by uncovering new opportunities.
• Delivering customer due-diligence, solution preparation, pricing strategy, transition plan, capacity planning, identifying the right technology, value proposition.
• Provide competitive pricing strategies to yield an optimal mix of revenue and margin on complex. Worked closely with sales management, business development, and finance to drive optimal price/margin strategy.
• Ensuring timely service provisioning as per customer requirement within committed time frame by coordination with various cross-functional entities for end to end delivery of services.
• Heading database and application related projects involving planning, implementation, migration, upgrades, security, patching, cloning, disaster recovery solutions and regular administration.
• Keeping track of monthly, quarterly and annual plans to ensure they meet the agreed parameters for optimizing the resource capacity. Prioritizing the resource capacity to meet the business needs.

Oct 2008 – Feb 2011 · 2 yrs 4 mos · Dubai, United Arab Emirates

• Recommend enhancements to products and services for the benefit of multi clients.
• Review engineered drawings and specifications to ensure they meet all client requirements.
• Apply consistent methodologies to develop repeatable and accurate solutions.
• Assess a client's infrastructure in terms of its ability to meet the client's current and future business objectives and strategic direction and provide a comprehensive report of the assessment to the client.
• Anticipate and identify user problems/needs and recommend solutions. Proactively evaluate client business requirements and recommend solutions.
• Evaluate existing technical environment to determine how well it can support known system requirements. If necessary, design new technical environment that supports the client's business. To use tools to build systems/products incorporating reusable elements.
• Actively incorporate the client specific requirements from a client's perspective into the overall solution and how the proposed changes will provide value and support the strategic objectives.
• Create and maintain a road map architecture that documents the current physical architecture and the desired target architecture. Define how one is to evolve into the other.

Aug 2007 – Oct 2008 · 1 yr 2 mos · Dubai, United Arab Emirates

Jan 2006 – Aug 2007 · 1 yr 7 mos · Jordan

Feb 2005 – Jan 2006 · 11 mos · Jordan