Jun 2019 – Nov 2022 · 3 yrs 5 mos · Singapore · On-site

• Strategically managed VPs daily operations aligning with departmental and organization priorities and objectives
• Managed VPs calendars, travel arrangements and expense claims
• Managed daily email correspondences including drafting business/visa letters
• Planned, facilitated and executed meetings and events seamlessly
• Proactively reminded and ensured VPs are fully prepared for local and overseas key meetings and events; Established agendas, collate materials from relevant parties and prepared presentation decks
• Documented accurate meeting minutes, tracked action items, proactively send reminders and followed up with team members ensuring timelines are met and actions completed
• Maintained project records, consolidated team inputs and ensured accurate spreadsheet and databases
• Reviewed and approved diverse business requests in compliance with policy
• Created and maintained up-to-date matrix organization charts for 80+ APAC PS team members
• Collaborated with legal team on timely review of sales contracts; proofread documents for executive endorsement and signature
• Maintained structured paper and e-filing system ensuring accuracy and compliance
• Managed procurement matters, Created PR/PO in SAP P2P and liaised with vendors
• Partnered with cross functional teams (e.g. marketing, partners, Ops) to support global initiatives and SEA events contributing to the success of Sales and PS, the revenue generating departments
• Led onboarding processes for new hires ensured smooth setup of system access etc.
• Provided guidance on corporate systems, processes and policies
• Assisted HR and TA team with CorpPass administration, MOM job portal postings and quarterly surveys
• Handled FCM travel agency matters including account creation for new staff
• Disseminated internal communications such as company-wide announcements, winwires etc.
• Managed office facilities and reception duties, support visiting executives and handled ad-hoc duties as needed

Feb 2016 – Dec 2018 · 2 yrs 10 mos

• Executive and personal support
• Managed complex calendars ensuring efficient scheduling and prioritisation
• Submitted accurate monthly timesheets and processed expense reports, medical, insurance and flexi claims
• Oversaw a wide array of personal matters including end to end family travel arrangements
• Coordinated travel arrangements, working closely with event organisers and prepared detailed itinerary for CCOs attending major industry events like Cannes Lions International Festival, CADRE etc
• Reviewed and approved team expense reports, ensuring strict adherence to company policy
• Organised meetings including networking events, awards judging sessions and creative briefings
• Managed meeting logistics such as venue bookings ensuring functionality of facilities and IT equipment, meal catering and transportation
• Collaborated with PR, production, sales, finance teams on cross functional projects
• Creative Department & HR Support
• Managed and maintained procurement of department business cards and stationery within allocated budget.
• Coordinated on-boarding and off-boarding processes, ensuring smooth transitions for new hires and departing employees, including workstation allocation, locker issuance, back up of work files etc
• Organised and facilitated onsite and offsite interviews, team events, knowledge sharing sessions etc
• Provided backup support to other department executives during the absence of their assistants

Jun 2011 – Dec 2015 · 4 yrs 6 mos

• Manned switchboard, greeted and received guests professionally, Updated and maintained staff listing, public holidays of local and regional offices.
• Performed general HR duties (e.g. Updated staff attendance, leave, medical records and prepared monthly punctuality reports for HR Director)
• Planned and organize corporate events, meetings, conference, internal and external staff trainings within given budget (e.g. sourcing for venue, emcee, catering, transport etc.