Pankaj Jain

Head of Talent

India14 yrs 4 mos experience

Key Highlights

  • Over 14 years of HR experience across diverse industries.
  • Expert in HR operations and employee life cycle management.
  • Proven track record in driving HR digitalization and automation.
Stackforce AI infers this person is a seasoned HR professional with expertise in E-commerce and Telecom sectors.

Contact

Skills

Core Skills

Talent ManagementHr OperationsEmployee RelationsTalent AcquisitionEmployee EngagementPerformance Management

Other Skills

Culture & EngagementBuilding External Relationshipsexecute departmental strategic plansdelivery of functional operations in HR DepartmentMonitor and manage functional performanceTableauHR AnalyticsPeople ManagementPolicies & Process implementationWorkforce PlanningBusiness AnalyticsBuilding Internal & External RelationshipsHR Strategy & PolicyPayroll ProcessingHR Policies

About

HR professional with over 14 years of hands-on experience in various industries, including E-commerce, FMCG, wholesale, retail, and telecom. My expertise lies in HR operations, business partnering, manpower planning and budgeting, and employee life cycle management. I have a proven track record of successfully implementing and executing various HR initiatives, such as performance management systems, diversity and inclusion programs, and employee retention strategies. With a keen eye for detail and strong analytical skills, I have been instrumental in policy reframing and drafting, ensuring compliance with relevant laws and regulations. Well-versed in HRMS reporting, which has enabled me to streamline processes and increase efficiency. My experience in managing both contractual and on-roll employees, along with vendor management, has given me a well-rounded understanding of the HR landscape. One of my key strengths is my ability to embrace technology and drive digitalization in HR processes. I have successfully automated several HR processes, resulting in significant time and cost savings. My expertise in employee health insurance policies, payroll processing, and claim reimbursement has helped organizations in providing comprehensive benefits to their employees. As a strategic thinker, I have been involved in employee engagement initiatives and event management, enhancing the overall employee experience. My proficiency in handling employee grievances and & Resolution, Disciplinary Action & Investigation of complicated cases, Payroll Processing & Claim Reimbursement, Employee Engagement & Event Management.

Experience

14 yrs 4 mos
Total Experience
2 yrs 4 mos
Average Tenure
3 mos
Current Experience

Reliance jio infocomm limited

Area Head HR

Feb 2026Present · 4 mos · On-site

Talent ManagementCulture & EngagementBuilding External Relationshipsexecute departmental strategic plansdelivery of functional operations in HR DepartmentMonitor and manage functional performance+7

Landmark group

Area Head HR

Jul 2025Apr 2026 · 9 mos · Rajasthan, India · On-site

Employee RelationsHR OperationsTalent AcquisitionWorkforce PlanningBusiness Analytics

Bigbasket.com

Deputy Manager Human Resources

Mar 2022Nov 2024 · 2 yrs 8 mos · Jaipur · On-site

  • Recruitment and Onboarding: Manage the MNP planning according to business need, recruitment process, from job posting, candidate selection, Salary negotiation, offer, onboarding and orientation of new employees.
  • HR Operation and Administration: Oversee HR administration and Operation functions, including maintaining employee records, HRIS management, and payroll coordination. HR Audit Score – 4.9/5 FY 2023-24
  • Employee Relations: Foster a positive work environment through effective employee relations practices, addressing concerns, and resolving conflicts.
  • HR Strategy & Policy: Develop the HRM, HR plans and policies to effectively manage, retain engage and develop the peoples with alignment of organization objective and success. Developing and implementing employee welfare, disciplinary policies.
  • Performance Management: Oversee the performance management process, including setting performance standards, conducting evaluations, and implementing improvement plans.
  • Vendor Management: Develop the new manpower vendors and Maintaining congenial relations with them in benefit of organization.
  • Training and Development: Identify training needs and coordinate professional development programs to enhance employee skills and career growth. Coach & guide them and develop next level managers.
  • Compensation and Benefits: Manage compensation and benefits programs, ensuring competitive and equitable remuneration for all employees.
  • Compliance: Ensure compliance with all labor laws, regulations, and company policies. Keep abreast of changes in employment legislation.
  • Diversity and Inclusion: Promote diversity and inclusion initiatives to create a welcoming and inclusive workplace for all employees.
  • Organization Value and Objective: Drive the organization’s Vision, Values and Culture and lead the employee alignment and engagement including Organization objectives, policies, and programs.
Culture & Engagementdelivery of functional operations in HR DepartmentBuilding Internal & External RelationshipsExecute departmental strategic plansMonitor and manage functional performanceEmployee Relations+2

Walmart

Assistant Manager Human Resources

May 2018Mar 2022 · 3 yrs 10 mos · India · Hybrid

  • Taking care of talent acquisition, HR Operations, Payroll, Employee engagement for 2 Store in Indore having around 400+ Head count.
  • Handle the Hiring for 4 stores at Bhopal and Indore for the year 18-19.
  • Managing the data analysis and updating the HR Dashboard for West and Central Market like: Attrition Reasons, Training, Diversity/PWD ratio, BvsA MNP, WOW, OT, HR Review ppt, database, Organizational Chart, HRMIS, Manpower data, Budget Vs actual, Training MIS, Corporate-Dashboard etc.
  • Take care of competency for all potential employees to fill the vacant positions and HIPO and Talent profile for all management associates through the Talent Diamond model & Associate Potential Assessment.
  • Drive skill matrix to better find out the learning needs and arrange trainings program accordingly.
  • Sourcing and attracting candidates by using job portals, database, social media, consultants, Campus, NGO’s etc.
  • Lead the headcount plan,sourcing, screening, interviews, post offer engagement, hiring, induction/orientation, BGV.
  • Lead the appraisal process, Goal Setting, PMS, MYR, Annual Appraisal process.
  • Responsible for the entire HR Operational Activities like: update the Employee Personal Filing, employee’s data in HR Automation PeopleSoft portal, Confirmation, Transfer, Regularization & exit processes, CTC updating & payroll processing, Attendance, Leave Management, LOP & LOP-Reversals, Salary Inputs and Address queries related to discrepancies in pay out of salary & reimbursements. Yearly Medical, Administer the SHS, promotion process, Exit Interviews, Exit Formalities, Full & Final Settlement
  • Conduct the Employee Engagement activity, EOM, Fun @Work activities, Town hall Sessions & festival Celebrations, birthday celebrations, get-together, health campaigns.
  • Managing the other administration activities
  • Keep a track of the statutory Compliance and get the necessary done through HO team/compliance person

Aditya birla retail limited

2 roles

Assistant Manager Human Resources

Promoted

Apr 2016May 2018 · 2 yrs 1 mo

  • Implement the all HR and Administrative Process and policy at store level.
  • Responsible for driving complete HR life cycle process such as on boarding, performance management
  • rewards and recognition engagement grievance handling.
  • Implement the career development program SPARK for talent retention and to get ready the employees for
  • next level.
  • Arrange the training program for on monthly basis as per employees training need.
  • Keep focus on increasing the cashier speed and NPS score.
  • Keep focus on competency and skill matrix to better control on Performance management and learning
  • needs of team members
  • Managing complete hiring life cycle i.e. Sourcing, Screening, coordinating interviews, offer processing and
  • post offer engagement
  • Implement the career development program for talent retention and to get ready the employees for
  • next level
  • Take care of competency for all potential employees to fill the vacant positions
  • Handle the payroll process for the store and provide the necessary data including salary for new hire and
  • salary changes for payroll processing.
  • Keep a track of the statutory Compliance and get the necessary done through vendor.

Senior Executive Human Resources

Jan 2013Apr 2016 · 3 yrs 3 mos

  • Taking care of Recruitment, HR Operation, HR Automation, Compensation & Benefits, Performance implementation, Policies & Process implementation, Payroll, HR MIS, Statutory Compliance, People management, employee relationship management, for the Delhi-Rohini location having total 350 headcount.
  • ......
  •  POORNATA SPOC for the North Region and Hyderabad.
  •  Successfully launched and completed the employee HRMS system POORNATA-WFA AMODULE.
  •  Assisted to recruit the manpower for new Store OBP at Gurgaon location.
  • ........
  • Responsible for the entire HR Operational Activities like: process of on boarding and Induction of new employees, Employee Personal Filing, Employee background Verification, Training Schedule, PF & ESIC, Yearly Medical, Full & Final Settlement, Exit Interviews, Exit Formalities, F&F Payout, Error free Process of Confirmation, Transfer, Regularization & exit processes, CTC updating & payroll processing, Attendance, Leave Management, LOP & LOP-Reversals, Salary Inputs and Address queries related to discrepancies in payout of salary & reimbursements, PF, UAN, ESIC, Medi-Claim, Insurance, Nischint Policy & hospitalization.
  • Keep updating the database, Organizational Chart, HRMIS & Prepare the monthly Dashboard and tracker like HR-Dashboard, HRMIS, Attrition, Manpower data, Budget Vs actual, Leave Balance, Training MIS, and Weekly HR and AOM Tracker.
  • Responsible for HR Automation PeopleSoft POORNATA, Time Keeper, Kronos, Datalog Pro, Allsec, Paramount, ESIC Portal.
  • Responsible for Goal Setting, PMS, Mid-Year Review, Keep a track of half yearly and Annual Appraisal for all employees.
  • Administer the SHS, Services Pay, Spark process every six month.
  • Verify the HK and security attendance and invoices, Canteen bills before process by Finance department
  • Conduct the Employee Engagement activity, EOM, Town hall Sessions & festival Celebrations.

Idea cellular ltd

Human Resources Executive

Apr 2012Jan 2013 · 9 mos · Jaipur, Rajasthan, India

  • Taking care of HR Operations, Payroll ¸HR Automation for Rajasthan Circle having 350+ headcount.
  • Handle the entire HR Operational Activities like: Joining, Employee Personal Filing, Confirmation, Transfer, Exit Formalities, Full & Final Settlement.
  • Responsible for payroll processing, Attendance, Leave Management, LOP & LOP-Reversals, Salary Inputs.
  • Keep updating the Employee database, Organizational Chart, HRMIS & Prepare the monthly Dashboard and tracker like COR, Mediclaim & GPAI, Nischint Data, Attrition, HR-Review PPT, Manpower data, Budget Vs actual, Corporate-Dashboard.
  • Responsible to keep the update HR Automation POORNATA, iAMS, ADITYA DISHA, MOFAI, i-MITRA.
  • Assist the employees in any query regarding Medi-Claim, Insurance, Nischint Policy & hospitalization.
  • Organizing Exit Interviews, Exit Formalities, F&F Payout and analysis the trends and reasons of attrition

Ericsson india pvt. ltd.

Human Resources Executive

Jun 2011Apr 2012 · 10 mos · Jaipur, Rajasthan, India

  • Promoted and encouraged positive working relationships between all Off Roll Employee and Company.
  • Developed and implemented appropriate change management plans when required.
  • Provided communication on changes and updates on all HR programs, policies and compensation programs.
  • Recruited for open positions in the assigned functional area (OPERATORS, TECHNICAL, HR, etc.).
  • Handle the entire HR Operational Activities like: Joining, Employee Personal Filing, Confirmation, Transfer, Compliances Audit, PF, ESIC, Exit Formalities, Full & Final Settlement.
  • Keep updating the Employee database, HRMIS, & prepare the monthly Dashboard and tracker.
  • Responsible for payroll processing, Attendance, Leave Management, LOP & LOP-Reversals, Salary Inputs, overtime Incentives check, disbursement of salary.
  • Addressing the concern/queries raised by employees effectively and efficiently.
  • Responsible for the Arranging the Induction training programs.
  • Collecting the information from different department, collect and prepare the final data day-by-day.
  • Prepare the daily basis manpower Vs production report.
  • Address the queries of off roll employees or employees of Client.

Education

Symbiosis Centre for Distance Learning

PGDHRM — Human Resources

Jan 2021Jan 2023

Rajasthan Technical University, Kota

Bachelor of Science - BS — PCM

Jul 2002Jun 2005

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