Sep 2019 – Oct 2020 · 1 yr 1 mo · Singapore, Dubai

• Responsible for driving new direct sales client acquisition, recurring revenue and S$1XX+ million monthly volume of transaction across Singapore and Indonesia. Responsibilities includes Sales Strategy, Sales management, Hiring, budgeting, Sales forecasting, commission modeling. Managed a team of 11 Sales including 2 Sales Director.
• Achievements:
• Operated a turnaround of within the organization leading to closing the largest Quarter End in company’s history hitting S$1XX million volume of transactions and generating a revenue of S$XXXK with an overall XX% margin in a highly price sensitive and very low margin Industry.
• Developed company's global sales strategy and execution roadmap with a focus on increasing volume, revenue and margin. As a result, generated an additional S$ 1X million in volume for the company from October 2019 (S$1X million in Indonesia and S$X million in Singapore) at an overall margin of XX% compare to the previous XX%.
• Purchased, customized and implemented Freshsales CRM to support a fully automated Sales process and Pipeline management which help to grow the pipeline in volume from under S$ XXXK to S$ 1X million.
• Reorganized, re-trained and coached a sales force of 5 team members in Indonesia achieving the highest numbers in new client acquisition since the start of the operations (October S$ 1XXK, November S$ XXXK, December S$ X million)
• Built from the ground up a team of 6 Sales Managers in Singapore including 1 Sales director. With a clear vision I was able to attract Top performers from well established companies.
• Developed and implemented The Sales Playbook and best practices, Sales Analytic Dashboard, commission structure while implemented key Sales metrics (average size of deal, sales cycle, revenue and volume closed, conversion rate, pipeline velocity)
• Built the specification for the revenue management dashboard introducing the concepts of MRR, Churn rate, CLTV, CAC

Jul 2017 – Aug 2019 · 2 yrs 1 mo · Singapore

• Responsible for new client acquisition in Singapore, Philippines, Malaysia, China, Thailand, and Hong Kong. Collaboration with support teams of Legal, Finance, Operations, and Account Management to close new customer deals by leveraging and driving the sales process. Development of strategies and tactics to grow sales pipeline and close complex multi-country deals, including lead generation, cold calling, social selling, referrals, and networking.
• Achievements:
• Successful positioning of the company’s payroll outsourcing managed services, SaaS, and Cloud HCM software by understanding the customer’s key strategies, business drivers, current micro, and macro-economic trends.
• Achieved 83% YTD of the sales quota while building a sales pipeline from the ground.
• Finalised complex deals for both Cloud Payroll and HCM with multinational and local companies, (Firmenich, iQor, UOB, QBE, French School, Indeed) for a total ACV of SGD XXM and TCV of SGD XXM with an average gross margin of XX%.
• Accomplished complex deals by utilising a clear sales strategy, creative pricing, and contract negotiation tactics.
• Recognized as valuable salesperson in the company for contribution to the significant improvement of Asia revenue.

Dec 2015 – Jan 2017 · 1 yr 1 mo · Singapore

• This role required the development and implementation of a business plan to diversify a revenue stream historically rooted in the Telecoms industry, affecting new sales and business development across the technology vertical (fintech, cloud, big data, analytics, and digital marketing). Developing prospection strategies to build a pipeline from the ground up with a focus on Singapore, while exploiting emerging opportunities in the Philippines, Indonesia, and Malaysian markets. Development of strategies and tactics to grow sales pipeline and close complex multi-country deals, including lead generation, cold calling, social selling, referrals, and networking.
• Achievements:
• Acquired ten new logos of digital and fintech companies (Transferwise, Grab Taxi), reactivated partnerships with largest consulting firms (Accenture, PWC, KPMG) and generated a sales pipeline of SGD XXM after only six months in the role.
• Achieved XX% generating XXK with an average margin of XX% with the conversion ratio of 30%.
• Significantly improved profitability by maintaining an average of 25% fees on assignments.
• Successfully negotiated a global agreement with the world’s largest fintech company (Alipay) for several locations including the US, the Middle East, and SE Asia.

Jan 2014 – Nov 2015 · 1 yr 10 mos · Singapore

• Responsible for driving new sales and business development to onboard new logos within the technology industry (cloud, cybersecurity, mobility, social media, analytics) for both contracts and permanent assignments within APAC (Hong Kong, Singapore, Australia)
• Achievements:
• Successfully built up a new revenue stream by implementing innovative services through partners ecosystems, leveraging the partnership between K2 and Salesforce.com.
• Established and nurtured C-level relationships within targeted accounts through many varied engagements (referrals, networking, warm and cold calling, social selling) to grow sales pipeline and close deals in the Singapore market.
• Acquired 10+ new logos in the first year from the ground up, generating a pipeline of SGD XXM.
• Accomplished direct annual sales turnover of SGD XXk with a conversion rate of 10% (XXk directly and SGD XXk indirectly) by cross-selling with the other business units across the Asia Pacific and Europe.
• Closed the largest deal across the Asia Pacific, generating a service fee of SGD 50k on one placement.

Jan 2012 – Dec 2013 · 1 yr 11 mos · Shanghai, China

• Led teams comprising of 240+ employees across China (Shenzhen, Beijing, Shanghai, Guangzhou) and managed P&L for the group exceeding USD 10m revenue. Managed a team of 11 directors across all functions, including Sales, Marketing, HR, Finance, Delivery, and Marketing and upheld complex relationships with the Board of Directors, shareholders, and Group Chairman. Managed effectiveness through performance management, recruitment, coaching, and mentoring
• Achievements:
• Led transformational New Sales and Account Management culture change, initiating sales revenue increase.
• Increase sales by 22% in the first year through a series of process changes that refocused sales and account management teams on quantifiable sales goals and performance.
• Leveraged web crawling technology to support the lead generation process, resulting in the creation of a USD 20m sales pipeline with a conversion rate of 11%.
• Navigated intense internal politics, eradicating a dysfunctional and intimidating corporate culture, to restore employee morale, motivation, and a focus on performance and service excellence.
• Provided effective change leadership to increase employee retention across senior and middle management teams.

Jan 2010 – Dec 2011 · 1 yr 11 mos · Shanghai, China

• Led diverse teams across China (Beijing, Shanghai, and Hong Kong) and managed P&L.
• Achievements:
• Revived a struggling operation from being on the verge of bankruptcy to turnaround success.
• Championed the development and implementation of strategic plans and innovative marketing ideas.
• Restructured company organization to focus on selling and built a team capable of delivering sustained organic growth.
• Credited for my part in growing sales 400% in 1.5 years and boosting the annual turnover to USD 4m+.
• Leveraged technology and implemented and analytics-driven sales process.
• Implemented new accounting processes and robust financial discipline/monitoring processes (revenue, deals margin, cash flow)
• Increased gross margin from 30% to 77% and a net profit margin of 30+%.
• Recruited and trained Chinese teams across Sales, Human Resources, IT, Delivery, Marketing, and Accounting functions.

Jan 2009 – Dec 2010 · 1 yr 11 mos

• Responsibility for XX+ employees, managing P&L exceeding USD XXm revenue and daily operations, focusing on sales and business development.
• Achievements:
• Increase sales by repositioning the subsidiary as the Group’s outsourcing platform while acquiring new customers locally.
• Led a quick turnaround in sales by leveraging the customer base of the group.
• Increased annual sales turnover from USD XXM to USD XXM.
• Created new revenue streams through BPO services (Business Process Outsourcing).

Jan 2007 – Dec 2008 · 1 yr 11 mos

• Achievements:
• Successfully developed strategic and tactical sales plans to secure existing account and grow new markets.
• Established new business, customer acquisition and pre-sales in a complex sales environment.
• Promoted innovative technology revenue streams such as mobile technologies, augmented reality, enterprise architecture acting as sales, pre-sales, and technical subject matter.

Jan 2005 – Dec 2006 · 1 yr 11 mos · Paris Area, France

• Responsible for 15 direct reports and USD XXM+ turnover.
• Achievements:
• Improved sales growth by building new revenue streams through new markets and leveraging the existing base of customers.
• Recruited, coached, and mentored the Sales Manager and an engineer to exceed business goals consistently.
• Attained annual sales revenue of USD XXM +.
• Managed 10+ key strategic accounts, including retail, banking, industry, telecommunication.

Jan 2003 – Dec 2004 · 1 yr 11 mos · Paris Area, France

• Presales an Project Management for New Technologies
• Team Leader
• IT Consulting and Audit
• IT Architecture (BPM, SOA, EAI,Workflow, SOA, J2EE, .NET, Mobile)
• IT infrastructure Audit (Linux, Unix, Windows)

Jan 1999 – Dec 2002 · 3 yrs 11 mos · Paris Area, France

• Business Analysis for Logistics and Transport , E-Business - E supply Chain
• Java Software Development
• Technical Architect for EAI / BPM / J2EE and .NET Architectures