Feb 2023 – Present · 3 yrs 3 mos

Aug 2022 – Aug 2023 · 1 yr · London, England, United Kingdom · Remote

Jun 2018 – Aug 2022 · 4 yrs 2 mos · Leeds, United Kingdom

• Overseeing multiple simultaneous projects while effectively balancing scope, resourcing, time and quality across a team of Product Designers and UX Researchers. Giving direction on the strategy and process; with ownership and accountability for goals and deliverables. Also responsible for the tooling and Nevada Design System.

Jan 2016 – Jun 2018 · 2 yrs 5 mos · Leeds, United Kingdom

• Responsible for driving the User Centred Design process across the Gaming Tribe
• Supporting the UX Researchers to inform design decisions for each project undertaken are adhered to and meet the needs of the brief and overall understanding
• Work closely with key stakeholders across the business to help shape the delivery of tasks/projects and help define the wider team and business vision
• Developing and refining ideas through user journey maps and flows to highlight the end-to-end journey to develop seamless experiences
• Leading Design Jams to brainstorm early ideas for projects, working with a variety of stakeholders to gather a variety of ideas to take forward as part of developing sketches and low-fidelity wireframes
• Responsible for the design team tooling, across all our process and the mentoring of team members using these tools
• Ownership of projects from start to finish, working with key personnel to manage expectations and ensure projects are developed, tested and delivered that meet key requirements
• Helping plan and contribute towards various methods of testing concepts with users, from external user lab testing through to remote and internal testing, helping to gather user feedback to aid further development of user journeys and designs
• UX Engineering implementation responsibilities across all products

Nov 2014 – Dec 2015 · 1 yr 1 mo · Barton-upon-Humber, North Lincolnshire, United Kingdom

• Organising & managing the online design team, coordinating work and providing project/brand guidance. Working closely with other developers & professionals to tight deadlines, in order to drive projects forward within an agile environment. Carrying out routine site maintenance and presenting new projects to the business.

Aug 2013 – Nov 2014 · 1 yr 3 mos · Barton-upon-Humber, North Lincolnshire, United Kingdom

Oct 2012 – Aug 2013 · 10 mos · Howden

• My role at Ebuyer.com involves producing original designs for use on the company website and other external sites. I am also responsible for maintaining and creating templates for promotions, and carrying out amendments to the Ebuyer.com site to the highest industry standards.
• As part of the small design team at Ebuyer.com I also produce work for the companies vendors, adhering to their unique brand guidelines and liaising with product managers. Some of these vendors include: Sony, Microsoft, HP, Samsung, Acer, LG, Nvidia, Logitech, Apple, Kingston Technology and many more.

Feb 2012 – Oct 2012 · 8 mos · Howden

• Produce work for Ebuyer.com's vendors. Adhering to their brand guidelines and liasing with product managers to achieve the desired finished product. Some of these vendors incluce: Sony, HP, Samsung, Acer, LG, Nvidia, Logitech, Nintendo, Lenovo & many more.

Oct 2009 – Feb 2012 · 2 yrs 4 mos

• Producing and managing all of the clubs customer and promotional databases.
• Producing all of the company’s printed material.
• Creation and management of the company website.
• System management and production of the club’s weekly e-marketing material and distribution to the 40,000+ database members.
• Creating, planning and co-ordination of bespoke events for group customers and delivering a memorable experience for a diverse customer-base.