Pretam Dey

Recruiter

Hyderabad, Telangana, India6 yrs 6 mos experience

AI EnabledAI ML Practitioner

Key Highlights

Expert in HR Analytics and Project Management.
Proficient in Power BI for data-driven insights.
Led automation initiatives improving HR efficiency.

Stackforce AI infers this person is a Data Analytics and HR Management specialist with a focus on process automation.

Contact

Skills

Core Skills

Hr AnalyticsProject ManagementData AnalyticsClaims Management

Other Skills

Power BISQLHRIS GovernanceProcess AutomationDAXRPAAIData VisualizationClaims ProcessingICD-9ICD-10Data AnalysisStrategic Business methodsForecastingLegal Aspects

About

As a Senior HR Analyst, I specialize in HR Analytics and Project Management, leveraging Power BI and data-driven insights to enhance decision-making. I design and manage HR dashboards, track workforce trends, and drive process automation for improved efficiency. Key areas of expertise: 🔹 HR Data & Report Analytics | Power BI Dashboards | Workforce Trends 🔹 Project Management | Process Automation | Data-Driven Decision-Making 🔹 Escalation & Root Cause Analysis | Quality Assurance & Compliance 🔹 Stakeholder Engagement | Employee Support & Engagement Passionate about transforming HR functions with data analytics and technology to improve business outcomes and employee experiences.

Experience

6 yrs 6 mos

Total Experience

1 yr 7 mos

Average Tenure

1 yr 7 mos

Current Experience

Wells fargo

2 roles

Senior Human Resources Service Delivery

Promoted

Apr 2025 – Present · 1 yr 1 mo · Hyderabad · On-site

HR Operations | HRIS Governance | Workforce Analytics Leadership
Leading end-to-end lifecycle management for India’s contingent workforce (500+ annual transactions), ensuring seamless onboarding/offboarding with 100% SLA adherence and strong compliance governance.
Standardized supplier coordination and lifecycle frameworks, reducing processing delays by 30% while strengthening cross-functional collaboration across HR, L&D, SCM, and Reporting teams. Resolved 95%+ complex escalations within defined timelines through structured root cause analysis and preventive control implementation. Achieved zero major audit observations by formalizing SOPs and governance checkpoints.
Govern real-time HRIS data across USA, Manila, and India operations, maintaining 99.8%+ data accuracy and strengthening audit readiness. Reduced recurring data discrepancies by 40% through structured validation, reconciliation protocols, and supplier data governance controls.
Design and deploy real-time Power BI dashboards (advanced DAX, predictive trend analysis) providing leadership with actionable workforce insights and KPI visibility. Leverage SQL-driven analytics to support strategic workforce planning and operational optimization across regions.
Delivered $130K in annual cost savings by developing New Hire vs. Re-Hire contractor classification logic, eliminating redundant badge issuance expenses.
Spearheaded RPA and AI-based automation initiatives, reducing manual workload by 35%, improving data accuracy, and accelerating HR service delivery performance.

Power BISQLData AnalyticsHRIS GovernanceProcess AutomationHR Analytics+1

Senior Human Resources Analyst

Sep 2024 – Mar 2025 · 6 mos · Hyderabad · On-site

Experienced HR Operations and Workforce Analytics professional supporting end-to-end employee lifecycle and contingent workforce processes. Act as India SPOC for onboarding and offboarding coordination, partnering with suppliers to ensure timely documentation, accurate system updates, compliance validation, and SLA adherence. Maintain structured lifecycle reporting and ensure high data accuracy across workforce transitions.
Design and maintain real-time Power BI dashboards to monitor workforce metrics, onboarding volumes, attrition trends, and operational KPIs. Provide periodic and ad-hoc reports to managers and stakeholders, enabling informed decisions through data-backed insights. Utilize SQL for data extraction, validation, and reconciliation, and apply DAX logic to enhance reporting accuracy and analytical depth.
Support HRIS data governance by maintaining live HR databases, ensuring data integrity, completeness, and compliance with internal policies and audit requirements. Conduct routine data audits, identify discrepancies, and collaborate with relevant teams to implement corrective actions.
Provide operational HR advisory support across onboarding, internal movements, and offboarding processes. Manage escalations within defined scope, ensuring timely resolution, policy compliance, and a positive employee experience.
Contribute to process improvement initiatives by identifying workflow inefficiencies and supporting automation efforts using RPA or AI-driven solutions to reduce manual intervention, enhance reporting accuracy, and improve service delivery efficiency.

Power BISQLData AnalyticsHR Analytics

Tata consultancy services

Senior Data Analyst

Jun 2024 – Sep 2024 · 3 mos · Pune, Maharashtra, India · On-site

🔹 Designed & Developed 20+ Power BI Dashboards
Created intuitive, interactive dashboards with a strong focus on critical KPIs, empowering leadership with real-time, actionable insights.
📊 Implemented Diverse Data Visualizations
Utilized a wide range of visuals in Power BI—Bar Graphs, Funnel Charts, Line Graphs, Calendar and Matrix Visuals, and advanced custom visuals like Sankey Charts and Custom Tooltips—to enhance storytelling and analytical clarity.
🧮 Ensured Data Accuracy & Reliability
Applied advanced DAX functions for data preparation and cleaning, achieving 95% data accuracy and improving the reliability of visualizations for precise decision-making.
🤝 Led Cross-Functional Collaboration
Worked closely with 5+ cross-functional teams including business analysts, data engineers, and product managers to gather, validate, and prioritize business requirements.
🛠 Improved Data Management & Operational Efficiency
Contributed to the development and integration of a scalable data lake, improving data accessibility across systems and enhancing overall operational efficiency.
📄 Built & Delivered 30+ Paginated Reports
Utilized Power BI Report Builder to develop structured, print-ready reports tailored to stakeholder and project needs.
🎯 Facilitated Stakeholder Workshops & Feedback Loops
Conducted 10+ workshops and feedback sessions with stakeholders, refining reporting solutions and aligning deliverables with strategic goals.

Power BIDAXData VisualizationData Analytics

Genpact

Data Analyst

Jun 2022 – May 2024 · 1 yr 11 mos · Manila, National Capital Region, Philippines · Remote

🔹 Designed & Developed 20+ Power BI Dashboards
Created intuitive, interactive dashboards with a strong focus on critical KPIs, empowering leadership with real-time, actionable insights.
📊 Implemented Diverse Data Visualizations
Utilized a wide range of visuals in Power BI—Bar Graphs, Funnel Charts, Line Graphs, Calendar and Matrix Visuals, and advanced custom visuals like Sankey Charts and Custom Tooltips—to enhance storytelling and analytical clarity.
🧮 Ensured Data Accuracy & Reliability
Applied advanced DAX functions for data preparation and cleaning, achieving 95% data accuracy and improving the reliability of visualizations for precise decision-making.
🤝 Led Cross-Functional Collaboration
Worked closely with 5+ cross-functional teams including business analysts, data engineers, and product managers to gather, validate, and prioritize business requirements.
🛠 Improved Data Management & Operational Efficiency
Contributed to the development and integration of a scalable data lake, improving data accessibility across systems and enhancing overall operational efficiency.
📄 Built & Delivered 30+ Paginated Reports
Utilized Power BI Report Builder to develop structured, print-ready reports tailored to stakeholder and project needs.
🎯 Facilitated Stakeholder Workshops & Feedback Loops
Conducted 10+ workshops and feedback sessions with stakeholders, refining reporting solutions and aligning deliverables with strategic goals.

Power BIDAXData VisualizationData Analytics

Wipro

2 roles

Senior Claims Specialist

Promoted

Jul 2021 – Jun 2022 · 11 mos · On-site

🔹 Claims Processing & Adjudication
Expertise in inpatient and outpatient claims adjudication, ensuring precise processing and compliance.
Proficient in ICD-9 and ICD-10 coding, ensuring accuracy in claim validation and payment approvals.
Hands-on experience with FACETS platforms to manage and process claims efficiently.
🔹 Operational Excellence & Compliance
Ensured SLA (Service Level Agreement) and TAT (Turnaround Time) compliance, consistently maintaining green status as per client expectations.
Resolved claim discrepancies, denials, and rejections, minimizing financial risks and improving claim accuracy.
Partnered with cross-functional teams to enhance claims adjudication workflows, leading to greater efficiency and accuracy.
🔹 Subject Matter Expertise & Training
Served as an SME, providing expert guidance on complex claims processing, compliance policies, and industry best practices.
Designed and conducted training sessions for new hires and existing team members, ensuring up-to-date knowledge of claims adjudication processes, system navigation, and regulatory compliance.
Developed standard operating procedures (SOPs), training materials, and best practice guidelines to improve team performance and maintain industry compliance.
🔹 Data Analysis & Client Reporting
Generated insightful reports on claims trends, accuracy rates, and operational efficiency using Microsoft Excel and data analytics tools.
Led teams in analyzing claims data, identifying trends, and providing actionable insights to optimize adjudication processes.
Assisted in process improvements by integrating data-driven decision-making into daily operations.

Claims ProcessingICD-9ICD-10Data AnalysisClaims Management

Claims Adjudicator

Aug 2019 – Jun 2021 · 1 yr 10 mos · On-site

🔹 Healthcare Claims Management
Well-versed in processing all types of inpatient and outpatient claims, ensuring accuracy and compliance.
Strong knowledge of ICD-9 / ICD-10 claims operations, enabling efficient claims adjudication and resolution.
Experienced in working with FACETS platforms to manage healthcare claims effectively.
🔹 Operational Excellence & Client Reporting
Delivered comprehensive operational data and insights to clients using Microsoft Excel, supporting data-driven decision-making.
Ensured SLA (Service Level Agreement) and TAT (Turnaround Time) compliance, consistently maintaining green status as per client expectations.
🔹 Data Analysis & Insights Generation
Led teams in data analysis, trend identification, and insight generation, driving continuous process improvements.
Identified new opportunities for operational efficiency and workflow optimization, enhancing productivity and performance.