Jun 2024 – Sep 2024 · 3 mos · Lake Forest, California, United States · On-site

• Diving into SAP world and implementing SaFe for 4 scrum teams. Setting up the processes and raise obstacles with senior leadership. Also, playing the role of a Product owner till the person is hired and is functional

Dec 2022 – Jun 2024 · 1 yr 6 mos · United States · Hybrid

• 1.Technical Project Manager supported two major projects - Verification Solutions & EES
• 2.Lead and supported Experian's Agile transformation journey into Scaled Agile (SAFe).
• Skills: P&L Management · Continuous Integration and Continuous Delivery (CI/CD) · Time Management · Scheduling Management · Problem Solving · Critical Thinking · Contract Management · Confluence · Jira · Unified Communications · Software Defined Networking · Vendor Management · Risk Management · Cost Management · Leadership · Backlog Management
• Competitive Analysis, Product Design, Product Planning, Product Requirements, and Product Road Mapping

Jul 2017 – Nov 2022 · 5 yrs 4 mos

• Role : Senior Project Manager, Working for Cisco in Unified Collaboration.
• Responsibilities:
• Managed a team of 30 Members.
• Worked in a servant leadership model to empower 6 Agile Scrum teams.
• Worked closely with Product Owner for release planning and prioritizing work in Agile Methodology.
• Point of Contact for Customer for ongoing Releases which includes (Feature updates, Tracking Bugs/JIRA, Risks, Dependencies etc.)
• Involved in all technical decisions for the product.
• Handled Release activities for a product.
• Risk Management
• Dependency Management
• Project Management
• Client Management
• People Management
• Delivery Management
• Managed all the scrum ceremonies (Daily scrums, Planning Meeting, Review, Retrospective)
• Followed Scrum framework for managing software projects and product or application development.
• Involved in Release Planning, Backlog management & resolving impediments facing by Dev Team.
• Provided guidance to the team on Scrum Values, Practices, and Rules, essential adherence to Scrum methodologies.

Jul 2015 – Jul 2017 · 2 yrs · Gurgaon, India

• Role : Project Manager
• Responsibilities:
• Managed all the scrum ceremonies (Daily scrums ,Planning Meeting, Review, Retrospective)
• Followed Scrum framework for managing software projects and product or application development.
• Release Planning, Backlog management & resolving impediments facing by Dev Team.
• Coached the team on Scrum Values, Practices, and Rules, essential adherence to Scrum methodologies.
• Participated in various Scrum activities such as: Release Planning, Scrum of Scrums, Dependency
• Metrics Meeting, Mid Sprint Planning Meeting and Inspect &Adapt Meeting.
• Interaction with business groups, stakeholders throughout the PSI (Release) and with other IT teams as appropriate.
• Facilitated daily Scrum activities such as: Updates to Burn-Down charts, Backlog reviews, as well as other meetings as needed.
• Removed roadblocks reported by the team, which could require cross-team collaboration and or escalation, possibly up to executive management.
• Facilitated a good and respectful Scrum environment, conditioning and empowering the team to be self-managed.
• Communicated and work directly with the client Product Owner to consistently maintain the Product Backlog, handle changes both to the product backlog as well as changes to the executing sprint
• Setup self-organizing teams to fill in the intentional gaps left in the Agile/Scrum frameworks
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.
• Facilitating getting the work done without coercion, assigning, or dictating the work.
• Facilitating discussion, decision making, and conflict resolution
• Assisting with internal and external communication, improving transparency and radiating information

Jun 2010 – Jun 2015 · 5 yrs

• Role : Scrum Master[Continuous Improvement….Coaching….Empowerment]
• Responsibilities:
• Facilitating all the scrum ceremonies (Daily scrums ,Planning Meeting, Review, Retrospective)
• Following Scrum framework for managing software projects and product or application development.
• Involved in Release Planning, Backlog management & resolving impediments facing by Dev Team.
• Provide guidance to the team on Scrum Values, Practices, and Rules, essential adherence to Scrum methodologies.
• Participate in various Scrum activities such as: Release Planning, Scrum of Scrums, Dependency
• Metrics Meeting, Mid Sprint Planning Meeting and Inspect &Adapt Meeting.
• Interaction with business groups, stakeholders throughout the PSI (Release) and with other IT teams as appropriate.
• Facilitate daily Scrum activities such as: Updates to Burn-Down charts, Backlog reviews, as well as other meetings as needed.
• Remove roadblocks reported by the team, which could require cross-team collaboration and or escalation, possibly up to executive management.
• Facilitate a good and respectful Scrum environment, conditioning and empowering the team to be self-managed.
• Communicate and work directly with the client Product Owner to consistently maintain the Product Backlog, handle changes both to the product backlog as well as changes to the executing sprint
• Guiding the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.
• Facilitating getting the work done without coercion, assigning, or dictating the work.
• Facilitating discussion, decision making, and conflict resolution
• Assisting with internal and external communication, improving transparency and radiating information

May 2006 – Jun 2010 · 4 yrs 1 mo

• Cisco MGX and VXSM (Media and Signaling Gateway)
• Played key role in Customer Escalation team to debug MGX issues live on multiple MGX customer like Comcast, AT&T, Vonage.
• Handled Call Control modules for H.248 and MGCP.
• Followed waterfall methodology to implement features from requirement gathering to final demo.
• Worked on NMS.

May 2005 – May 2006 · 1 yr