Apr 2025 – Jul 2025 · 3 mos · Bengaluru, Karnataka, India · Hybrid

Jan 2023 – May 2025 · 2 yrs 4 mos · Bengaluru, Karnataka, India · Hybrid

May 2021 – Jan 2023 · 1 yr 8 mos

Jun 2017 – May 2021 · 3 yrs 11 mos

• Recruiter @ Ugam - Analytics, Technology & Market Research. Hiring for roles in USA, UK and Europe.
• "Ugam, a Merkle company, is a leading next-gen analytics company that helps retailers, brands, distributors and market research firms transform big data into valuable insights.The company’s offering combines a proprietary big data technology platform with deep domain knowledge and analytics expertise to empower clients to make decisions that improve their business. For retailers, online marketplaces and brands
• Five of the top 10 U.S. retailers, four of the leading Australian retailers, many of the world’s largest brands and online marketplaces, and 10 of the top 25 market research firms work with Ugam because of its ability to deliver high-quality insights with unmatched customer experience."
• One in thirteen Ugamites has completed a decade with us, and every sixth Ugamite you meet has completed 5 years with us. Employees, of course are our most valuable asset; and my team and I help Ugam hire the best minds in the industry. Currently, we are hiring for roles related to Analytics, Data Science, Account Management, Business Development, Experience Management, Program Architecture and PIM.
• If you think you belong with us, I am just a click away. Your life-changing journey begins here..
• Know more on: https://www.ugamsolutions.com/ , or reach me out at [email protected]

Apr 2015 – Jun 2017 · 2 yrs 2 mos

• Manthan serves as the Chief Analytics Officer for global consumer industries. With its portfolio of analytic products and solutions Manthan helps its customers derive competitive advantage through data-driven decisions. Manthan’s solutions are architected with deep industry specificity, bringing together analytics, technology and industry-practices to place sophisticated, yet intuitive analytical capability. Headquartered in Bangalore with offices in US, UK, Singapore and Brazil, Manthan’s current client footprint spans 18 countries. Manthan serves the analytics needs of Retail, CPG, Pharma and Market Research industries. Manthan is venture-funded with Norwest Venture Partners, IDG Ventures, and Fidelity Private Equity on its board. The Manthan way of working is collaborative and inclusive – not surprising that we have won numerous awards in the last ten years of Manthan being around. Manthan is the Chief Analytics Officer for consumer industries worldwide. Manthan's portfolio of analytics-enabled business applications, advanced analytics platforms and solutions are architected to help users across industries walk the complete data-to-result path - analyze, take guided decisions and execute these decisions real-time.

Jan 2014 – Apr 2015 · 1 yr 3 mos · Bengaluru Area, India

• Joined as a senior recruiter - a single recruiting source in the newly opened branch; been a pillar in setting up culture and team for the new branch.
• Gradually, leveled up to act as an Account Manager for the account – being the single point of contact for the client recruiters, managers, tech panels, project managers, client finance teams, VMS team, program heads, GEO heads etc.
• Reported directly to the Vice President of Operations. Sent out detailed reports to the Director, CEO and Vice President; helped them make strategies and to take appropriate actions to form the best team to satisfy the client needs.
• Understanding of various VMS’, domains, types of requirements, pattern of selection by the Staffing Managers, the tech panel sourcing techniques; maintained a constant visibility of resumes.
• Talking to the respective employers about the MSA, the terms and conditionsMonitored all the job cancellations, job holds, movements in the requirements, candidate rejection, candidates shortlisted, interview schedules and work orders and their respective procedures.
• Maintained good relationships with the SPOCS and brought offline and exclusive emails with the job codes to be released / important / urgent with a certain buffer time, which gave our team a huge advantage.
• Maintained performance tracker of every recruiter in team; took meetings to motivate them and drive them aggressively towards their dream.
• Made game plans, kept targets; Split and assign requirements looking at the best skills each recruiter experts in, and took out the best output from the team.
• Handled and monitored all the timesheet approvals, invoices, project extensions, project terminations etc.
• Also, handled all the traction of the Branch – co-ordinate single handedly with the Admin, IT, Payroll / finance, Employee Care and HR teams; Team of HRs handling the BGV and handling people under our payroll, recruitment, team management, operations, client delivery, client sales and vendor relationship.

Feb 2013 – Dec 2013 · 10 mos

• Recruited, interviewed and selected employees to fill vacant and new client positions, like HP, IBM, Dell, Amdocs, Frontier, AT&t etc. (U.S. Clients)
• Collected and examined very carefully detailed information about Job duties in order to prepare Job Descriptions which to reflect exactly the duties, training and skills each job requires.
• Responsible in employee benefits and relations.
• Rate negotiation.
• Placed the best-qualified candidates at client’s side.
• Managed recruiting process from requisition initiation to sourcing, to acceptance of offer and final placement.
• Recruited for all levels of candidates, from Developers to Project Managers.
• Overall Knowledge of W2, C2C, 1099.
• Sourced, screened, filtered resumes, checked references, interviewed (phone) and placed technical candidates with various clients.
• Negotiating contractual agreements with third party vendors/Independent contractors prior to client submission.
• Managing Client Interviews, negotiating bill rates and salary expectations with clients and candidates.
• Sourced consultants internally & externally (job sites, user forums, web surf), screened, coordinated recruitment events, scheduled interviews, tracked for pre-employment screening and job folder compliance, and initiated new hire processes
• Worked closely with the Team Leads and Delivery managers in the company to determine job requirements and appropriate recruiting strategies.
• Have invested time in mentoring and training new recruiters in team by helping them with the keywords, explaining the job requirements and communication training.
• Maintained candidate database and regular touch with them, updating every progress of their candidature on the client side.
• Worked with the Recruiting Managers of different accounts to crack the account / to give an expert hand on bulk / urgent / exclusive position.

Aug 2012 – Jan 2013 · 5 mos

• Being a full support and knowledge source about the Residential products, services and packages, for Verizon’s customers in United States.
• Online sales of products, schemes and new technologies related to phone, TV and Internet.
• Providing technical knowledge support about all the technologies and strategies involved in the products.
• Guiding them about the best packages and schemes for them to own and buy.
• Worked on promoting Verizon Internet (DSL and FiOS – Fiber Optics), Verizon phone (Home phone and FiOS), Verizon TV (DirecTV and FiOS TV) services.
• Help the customers and on call support, with every minute details about the procedures and ordering the packages or the services.
• Help the customer understand the services and differentiate the advantages, regarding the Verizon services.
• Up sell the products and services and make the customers order them according to their needs.
• Guided the customers through the ordering process step by step and help them add/remove the add-ons involved.
• Guided and encouraged customers for referral bonuses and promotion of the services.
• Provided full knowledge about the installation, working and usage.
• Provided tech support for installation of residential services.