Nov 2018 – Feb 2023 · 4 yrs 3 mos · Noida, Uttar Pradesh, India

• Managing CEO’s heavy calendar by planning and scheduling meetings & conferences
• Screening and reviewing CEO’s emails & highlighting the ones requiring immediate attention
• Handling all the domestic and international travel reservations, cutting company travel expenses by 15%
• Preparing minutes of the meeting
• Tracking, monitoring and ensuring completion of the open action items within the timelines
• Drafting corporate communications & responding to emails on behalf of CEO
• Tracking progress across key projects/initiatives, plugging bottlenecks & expediting dependencies to ensure desired output within timelines
• Taking dictation & compiling powerpoint presentations
• Researching and assembling data for reports and presentations
• Managing client database & expense management
• Acting as a volunteer to share the user experience for newly launched services
• Organizing meetings, townhalls & conferences

Jul 2017 – Nov 2018 · 1 yr 4 mos · Gurugram, Haryana, India

• Managing Calendar, scheduling appointments and organizing meetings
• Co-ordinating travel arrangements both domestic and international and organizing logistics
• Planning itinerary and managing correspondence
• Managing CEO’s incoming mails for ensuring IRDA & other important institutions’ communications are shared with relevant shareholders
• Arranging weekly/monthly business review meetings including sending invites, preparing agenda, circulating presentations and action log of the meetings
• Follow up for the actionables emerging out of the meetings and updating their status in the action tracker
• Co-ordinating & follow up for meeting agendas before the scheduled meetings
• Providing weekly business updates to the various stakeholders
• Creating, updating and maintaining action logs for weekly/monthly business review meeting
• Creating, updating, submitting & tracking expense reports
• Managing business contacts database and updating contacts
• Answering and managing phone calls, routing mails
• Managing daily office administration including IT problem resolution
• Co-ordinating internal and external calls, conferences, meetings and events
• Maintaining filing systems
• Managing other misc & administrative activities as needed
• Co-ordination with internal and external stakeholders
• Maintaining strong relationships with key offices (Canara, OBC & HSBC)
• Guests co-ordination & building relationships
• Working with other EAs to ensure smooth operations of CEO’s office

Nov 2015 – May 2017 · 1 yr 6 mos · Dubai

• Providing administrative & secretarial support to the Chairman
• Managing Chairman’s calendar by scheduling appointments and meetings
• Coordinating with Business Heads for MIS & other reports
• Managing Chairman’s e-mail flow and prioritising urgent matters
• Preparing correspondence on Chairman’s behalf
• Preparing agenda items, minutes of meetings and powerpoint presentations
• Conducting research on industry trends and competition and reporting findings to the Chairman
• Co-ordinating international and domestic travel, hotel booking and logistics
• Managing interactions with all Vendors and Suppliers on behalf of the Chairman
• Organizing events, meetings and luncheons
• Preparing expense statements and tracking their payments
• Overseeing all aspects of general office coordination
• Maintaining and updating customer database

Oct 2010 – Jul 2015 · 4 yrs 9 mos · Gurgaon

• Ø Providing administrative and business support to the CEO
• Ø Project monitoring and keeping the CEO updated with the status
• Ø Attending meetings and preparing MOM
• Ø Generating MIS reports
• Ø Calendar management and meeting set up
• Ø Maintaining of all important and confidential documents
• Ø Co-ordinating with inter-departments for various reports/information
• Ø To attend visitors and to co-ordinate with them on behalf of CEO
• Ø Composing internal and external correspondence
• Ø Ensuring co-ordination and communicating the scheduled meetings to all the concerned
• Ø Developing and maintaining effective business contacts with vendors
• Ø Taking dictation, preparing action lists, making powerpoint presentations
• Ø Managing travel arrangements – visa arrangements, ticket bookings, cab arrangement, hotel bookings
• Ø Event co-ordination and management
• Ø Audio/Video conferencing
• Ø Expenses management
• Ø Updating client list

Dec 2005 – Oct 2010 · 4 yrs 10 mos · Delhi, India

• Preparing agenda items & taking down minutes of the meeting
• Preparing MIS reports & PowerPoint presentations
• Managing FRRO processes & Visa documentation
• Calendar management & making travel arrangements
• Organizing meetings and conference calls