Apr 2019 – Dec 2022 · 3 yrs 8 mos · Bengaluru Area, India · On-site

• SDET Lead for Freshworks Identity /Authentication Platform (PaaS/SaaS) supporting Freshworks’ suite of products.Lead the quality division of Identity, Authentication, Access Management, Billing areas of Freshworks platform.
• Seamless SSO with any IdP via SAML / OAuth2.0 / OIDC / JWT
• Platform service defined to act like internal IdP for Freshworks Products / Solutions - Configurable Password Policies for customers
• Unify the billing and subscription management across Freshworks portfolio of products
• Identity Platform service used by >2 million DAU with >200K active connections/day supporting >50,000 large customers' varied identity needs.
• Tech stack:
• Backend languages/frameworks: Python, Java, Spring
• UI: Angular, React, Redis,
• Deployment/containers: Kubernetes, Istio, Docker, AWS, GCP.
• MySQL, PostgreSQL
• CI/CD/DevOps: GitLab, Github, ECR, Docker, Terraform, Jenkins, Ansible, JIRA, SonarQube
• Security: Okta, OneLogin, Google, Azure, Conjur, AWS WAF,
• QA, performance, observability: Prometheus, Grafana, Datadog, Selenium, JMeter, OpenTelemetry.

Dec 2016 – Apr 2019 · 2 yrs 4 mos · Pune Area, India · On-site

• About: AppDirect is the cloud service commerce leader making software and products accessible globally. The AppDirect cloud service commerce platform unites providers, developers and consumers of cloud services into a single ecosystem. This makes it easy for businesses to find, buy and manage cloud services from a central location and delivers new opportunities for providers to distribute, sell, and market cloud services.
• Job and responsibility:
• Worked with business to gather all functional requirements and create Test Strategy, Test Cases and Test scenarios.
• Working with Product owner (PO) in backlog and story grooming, setting up priority and maintaining Jira Scrum board.
• Development of new test cases and maintaining the existing test suites and Jenkins jobs. Monitor Regression suite and maintaining it periodically.
• Defect Triage and defect management.
• End to End(E2E) User story analysis and Test Design.
• E2E Test data creation and test scripts execution.

Nov 2013 – Dec 2016 · 3 yrs 1 mo · Duba,i UAE · On-site

• Project 1. Corporate Payment Gateway(CPG), Emirates(Nov’13-July’14)
• Domain: Payment Gateway
• Technology: Java/J2ee, Spring, Webservices, JSF, Maven
• Role: Worked as Developer/Business Analyst
• Description:
• Corporate Payment Gateway (CPG) which funnels all application web-payment needs to the Group’s preferred Payment Gateway Service Provider(s) (PGSP). Any application that requires payment processing online would need to integrate with the CPG and thus avoid the duplication of effort in multiple applications integrating with PGSP. CPG, in turn, will perform the integration between the Emirates Group Storefronts (Web applications, as well as others) and the Group’s preferred PGSP. The PGSP, in turn, will communicate with the Acquirer(s) to process the payment (Authentication, Authorization and Auto capture/Billing).
• Project 2. Safety Information Data System (SiD), Emirate (July’14 – Dec’14)
• Domain: Safely, Aviation
• Technology: Java/J2ee, Spring, Rest Web services , JSF, Maven
• Description:
• SiD is a web-based safety reporting system where users can report safety related events using different type of reports or forms like Air Safety Reports, Engineering Safety Reports, Dangerous Goods Report, Ground Safety Reports, Workplace Hazard/Injury Reports, etc. This information is managed by SiD and presented in such a manner so as to make it easy for Safety Analysts to analyse it and take appropriate actions to prevent recurrences of such events that endanger safety. SiD’s Audit module ensures compliance of the safety guidelines in the Aviation industry.
• Project 3: Airport Service UI (ASUI) , Dubai Airport (Dec’14 – Nov’16)
• Technology: Java, Selenium WebDriver and cucumber with Java
• Role. : Worked as Software Test Developer/Business Analyst
• Description:
• ASUI is Emirates brand new project to have a single stop for all airport services. All lounges of emirates airline across the world will be newly developed on PSS and Mars/Macs system.

Mar 2012 – Nov 2016 · 4 yrs 8 mos · Bangalore · On-site

• Client1 : StateFarm Insurance (USA): Nov’12- Nov’13
• Domain: Insurance
• Project Description: eSignature Process Management.
• Statefarm is USA well known Insurance company.
• The webservice will manage the eSignature process for STATE FARM business process with other 3rd party(docuSign) who are eSignature vendor.
• Technology: Spring, Hibernate, Webservices(Apache cxf)
• Client 2: VISA- Credit Card (March’12- November’12)
• Project: CCDRi- Credit Card Data Repository Information
Technology: Core Java, Quartz scheduler, Apache Velocity
• Environment: RAD and DB2 with CC for version control.
• Description:
• Visa Inc. is a global payments technology company that connects cardholders, merchants, financial institutions and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks.
• Worked on FY12 Data Services Platform Enhancement Phase-3.
• The project was to do the notifications enhancements in CCDRi applications.

Jun 2011 – Mar 2012 · 9 mos · Bangalore · On-site

• Platform: Java/J2EE,Hibernate, Oracle 9i
• Domain: Telecom (OSS/BSS) & Revenue Assurance.
• Project: Moneta 2.6 (Revenue Assurance Product)
Moneta 2.6 is a revenue assurance product. It is installed at more than 40+ telecoms operators worldwide.
• The Product assures that operators don’t lose any money due to leakage in revenue system. It takes care of in dispensaries across revenue system.
• Worked on CR for Vodafone Romania for Local Number Portability.

Apr 2009 – Jun 2011 · 2 yrs 2 mos · Bangalore · On-site

• Worked as a Java Developer for Wireline Application for Bell Canada(CGI Client).
• Bell is largest service provider of Canada and EBCCS is its Electronic bell customer contact system. It a Order Management System.
• Project: Electronic Bell Customer Contact System, Bell Canada
• Successful completion and delivery of more than 6 releases in CGI.
• (Release: 8.1, 8.2, 9, 12, 14, 15)
• The application handles all kind of Orders like New Connect, Modify,Move,Cancel & Change etc.
• Along with successfully performed role of a build master.