Sakshi P.

Product Manager

Bengaluru, Karnataka, India5 yrs 3 mos experience

Key Highlights

  • Expert in bridging product and customer needs.
  • Proven track record in customer success and product management.
  • Skilled in implementing complex HR solutions.
Stackforce AI infers this person is a SaaS Customer Success Specialist with strong product management capabilities.

Contact

Skills

Core Skills

Customer SuccessProduct Management

Other Skills

AdoptionAgile EnvironmentBusiness Process MappingBusiness-to-Business (B2B)C (Programming Language)C++Change ManagementClient DemosCompetitive AnalysisCompetitive LandscapeCustomer AnalysisCustomer EngagementCustomer ExperienceCustomer Relationship Management (CRM)Customer Retention

About

I build meaningful customer experiences by bridging the gap between product, people, and process. With a strong foundation in customer success, solution implementation, and product strategy, I thrive in fast-paced environments where I can solve complex problems, simplify workflows, and help teams scale. I’m passionate about translating business needs into actionable solutions-whether that means running a smooth onboarding, leading a technical demo, or shaping product improvements through user feedback. Over the years, I’ve worked closely with enterprise clients, cross-functional teams, and product roadmaps, always focused on delivering value, not just features. I’m comfortable wearing multiple hats: a strategic partner to clients, a product thinker to internal teams, and a proactive problem-solver wherever needed. Outside of work, I love to travel🌏, stay active outdoors🏃🏻‍♀️, and unwind with a cup of ginger tea ☕️! Always up for a conversation-let’s connect!

Experience

5 yrs 3 mos
Total Experience
2 yrs
Average Tenure
1 yr 1 mo
Current Experience

Project44

Customer Success Product Specialist

May 2025Present · 1 yr 1 mo · Banglore · On-site

Entropik tech

Product Success Specialist

Aug 2022May 2025 · 2 yrs 9 mos · Bengaluru, Karnataka, India · Hybrid

Darwinbox

2 roles

Implementation | Functional Specialist

Jul 2021Aug 2022 · 1 yr 1 mo · Gurugram, Haryana, India

  • Implementation of various modules and HR policies ranging from time management, talent acquisition, employee engagement, talent management, confirmation and separation on Darwinbox HRMS.
  • Understand business requirements and design solutions covering various functional scenarios and facilitate client demos.
  • Development of creative product manuals and training videos for each module to help ease the migration of the customers to the platform.
  • Prepare the blueprint documents and functional specifications in the Business process mapping stage and assist with the complete solution to the client for client-specific use cases.
  • Conduct UATs (User acceptance testing) and train the training sessions for the customers to ensure the adoption of the product.
  • Coordinate with the Development team to define any change request from the client and solution for the client-specific use case.
  • Guide the client through the change management process and manage both internal and external expectations.
  • Providing support to the clients after Go-live and handling any blockers in the smooth usage of the product.
ImplementationClient DemosBusiness Process MappingUser Acceptance TestingChange ManagementCustomer Success+1

Management Intern

Feb 2021Jun 2021 · 4 mos · Gurugram, Haryana, India

Education

Rajiv Gandhi Prodyogiki Vishwavidyalaya

Bachelor of Technology - BTech — Computer Science

Jun 2017Apr 2021

Stackforce found 100+ more professionals with Customer Success & Product Management

Explore similar profiles based on matching skills and experience