Jan 2022 – May 2022 · 4 mos

• Effectively led diverse cross-functional teams of 5 to 20 on high-impact digital projects, ensuring on-time, on-budget delivery and achieving strong client and team satisfaction. Successfully managed $1MM+ initiatives on platforms like Adobe Experience Manager, Drupal, and AWS, while leveraging tools like OpenAir and JIRA to drive data-driven decisions and transparency. Proactively mentored team members, streamlined onboarding, and optimized resource allocation to support project success in fast-paced environments.

Jun 2021 – Present · 4 yrs 11 mos

• Implementation Lead for Cancer.gov at the National Cancer Institute, successfully modernized digital platforms through high-profile initiatives, including a $2+ million website overhaul that unified 18 platforms into one cutting-edge solution.

Mar 2021 – Present · 5 yrs 2 mos

• Successfully led a $100K website redesign and migration to an updated Drupal instance, improving customer experience by 90% through user research and usability testing. Streamlined project timelines by 20% through proactive scope management and risk mitigation, consistently aligning with client goals.

Aug 2020 – Mar 2021 · 7 mos

• Led cross-functional onshore and international teams to deliver the Enterprise AI-powered platform Marcel for Publicis Groupe, impacting over 80 million users across multiple agencies. Implemented agile methodologies to achieve 99% on-time sprint delivery, directed backlog prioritization, and ensured defect-free features throughout the SAFe SDLC. Advocated for team morale and sustainable velocity, driving an 80% boost in employee retention while effectively communicating with stakeholders across all project phases.

Jun 2018 – Aug 2020 · 2 yrs 2 mos

• Collaborated with AT&T and FirstNet Authority leadership to deliver the multi-million-dollar FirstNet Developer Program, driving innovation for the nation’s first broadband LTE network for First Responders. Achieved 200% growth in the Application Review Program within a year by leading the development of a custom app to automate intake, reporting, and dashboards. Improved community engagement by implementing a streamlined governance process, achieving 90% growth in program effectiveness. Strengthened client relationships through strategic counsel, proactive risk management, and process improvements, ensuring project success and securing long-term partnerships. Oversaw software systems management, leveraging tools like Google Analytics and Salesforce to enhance reporting accuracy and address defects, while onboarding and training team members to optimize collaboration and knowledge sharing.

Mar 2021 – Present · 5 yrs 2 mos · Washington DC-Baltimore Area

• IT Product/Project Management consulting

Mar 2017 – Jun 2018 · 1 yr 3 mos · Reston, VA

• Delivered technical, business, and management expertise to support the Department of Health and Human Services and CMS in enhancing their enterprise architecture program. Documented healthcare programs' current environments using facilitation and modeling techniques, while conducting policy and requirement analyses to assess impacts and dependencies. Collaborated with CMS business owners to define target goals, propose alternative solutions, and develop strategic work plans to achieve objectives.

May 2015 – Jul 2015 · 2 mos · Arlington, VA

• Developed segments of a volunteer management book and educational resources distributed nationally and internationally to NAMI affiliates. Created detailed evaluation reports analyzing the effectiveness of annual training programs. Planned conventions by producing materials such as posters, brochures, and certificates. Conducted research to assess the feasibility of technology platforms for online support groups, providing improvement recommendations on structure, privacy, and emergency practices. Strengthened technical skills by mastering SharePoint and advanced Microsoft Office tools, while gaining hands-on experience in non-profit operations and strategic planning. Improved communication, interpersonal, and critical thinking skills through active participation in key meetings and professional development sessions.

Aug 2014 – May 2016 · 1 yr 9 mos · Charlottesville, Virginia Area

• Secured funding by researching grants and crafting persuasive proposals for various organizations. Maintained an active social media presence by managing content, engaging with followers, and ensuring seamless information flow. Played a key role in planning major events, drafting organizational bylaws to achieve 501(C)(3) status, and developing marketing tools to successfully recruit volunteers for a large-scale convention.

Aug 2014 – May 2015 · 9 mos · Charlotessville, VA

• Detail-oriented professional with proven expertise in creating and implementing strategies to boost funding and foster community connections. Key accomplishments include co-organizing a graduate exhibition with over 300 students and 1,000 attendees, refining funding proposals to maximize opportunities, and successfully securing over $7,000 from sponsoring organizations and stakeholders.

Aug 2012 – Jun 2013 · 10 mos

• Conducted a comprehensive literature review to analyze the effects of a specified pathogenic agent on health outcomes
• Assessed the health status of populations affected by a specified pathogenic agent and their related determinants of health
• Utilized standard scientific methods to conduct research to gather and analyze quantitative/ qualitative data
• Co-wrote proposal and final research paper entitled “Identification of proteases in pathogenic Naegleria fowleri amoebae”

Aug 2012 – Jun 2013 · 10 mos

• Advised student in developing learning skills to facilitate their understanding of course materials
• Held individual and group review sessions for students
• Assisted professor in grading papers