Shagnyc Gupta

Operations Associate

Delhi, India9 yrs 11 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Nearly a decade of experience in operations analysis.
  • Expert in driving quality and efficiency improvements.
  • Passionate about optimizing operations and team empowerment.
Stackforce AI infers this person is a SaaS Operations Analyst with a focus on quality and efficiency.

Contact

Skills

Core Skills

Operations ManagementQuality AssuranceProcess Improvement

Other Skills

Data-driven decision-makingQualityEfficiencyProject ManagementCross-functional CollaborationPerformance ImprovementLean Six SigmaTeam ManagementLean ManagementCustomer ServiceHospitality ManagementHospitality IndustryMicrosoft OfficeHotel ManagementAccountability

About

I’m an Operations Insight Analyst at Airbnb with nearly a decade of experience driving quality, efficiency, and data-driven decision-making in fast-paced global environments. Over the past five years at Airbnb, I’ve worked at the intersection of quality, supply, and experience, helping teams improve processes, uncover insights, and scale solutions that enhance both host and guest experiences. My journey includes leading critical projects like the M13 launch, collaborating cross-functionally with operations, product, and policy teams to improve performance across categories and hosting. I take pride in transforming complex challenges into clear, actionable strategies. I’m passionate about building strong supply ecosystems, optimizing operations, and empowering teams to achieve sustainable growth. With a keen eye for data, quality, and process design, I thrive on bringing structure to ambiguity and driving measurable results. Outside work, I’m committed to personal growth—whether it’s strength training, exploring new experiences, or learning from the communities I engage with.

Experience

9 yrs 11 mos
Total Experience
2 yrs 5 mos
Average Tenure
6 yrs 3 mos
Current Experience

Airbnb

3 roles

Operation Insight Analyst

Promoted

Sep 2025Present · 8 mos

Data-driven decision-makingQualityEfficiencyOperations ManagementQuality Assurance

Quality Specialist

Promoted

Jan 2022Sep 2025 · 3 yrs 8 mos

Lean Six SigmaTeam ManagementQuality AssuranceProcess Improvement

Operations Specialist - Hosting

Mar 2020Jan 2022 · 1 yr 10 mos

Byju's (think & learn pvt. ltd.)

Business Development Associate

Sep 2019Mar 2020 · 6 mos · Delhi, India

The leela ambience convention hotel

Team Leader

Jan 2018Sep 2019 · 1 yr 8 mos · New Delhi Area, India

Hyatt place

Gallery Associate

Jun 2016Dec 2017 · 1 yr 6 mos · Gurgaon, India

Education

Institute of Hotel Management

Bachelor of Science - BS — Hospitality Administration/Management

Jan 2013Jan 2016

Stackforce found 100+ more professionals with Operations Management & Quality Assurance

Explore similar profiles based on matching skills and experience