Shagnyc Gupta — Operations Associate
I’m an Operations Insight Analyst at Airbnb with nearly a decade of experience driving quality, efficiency, and data-driven decision-making in fast-paced global environments. Over the past five years at Airbnb, I’ve worked at the intersection of quality, supply, and experience, helping teams improve processes, uncover insights, and scale solutions that enhance both host and guest experiences. My journey includes leading critical projects like the M13 launch, collaborating cross-functionally with operations, product, and policy teams to improve performance across categories and hosting. I take pride in transforming complex challenges into clear, actionable strategies. I’m passionate about building strong supply ecosystems, optimizing operations, and empowering teams to achieve sustainable growth. With a keen eye for data, quality, and process design, I thrive on bringing structure to ambiguity and driving measurable results. Outside work, I’m committed to personal growth—whether it’s strength training, exploring new experiences, or learning from the communities I engage with.
Stackforce AI infers this person is a SaaS Operations Analyst with a focus on quality and efficiency.
Location: Delhi, India
Experience: 9 yrs 11 mos
Skills
- Operations Management
- Quality Assurance
- Process Improvement
Career Highlights
- Nearly a decade of experience in operations analysis.
- Expert in driving quality and efficiency improvements.
- Passionate about optimizing operations and team empowerment.
Work Experience
Airbnb
Operation Insight Analyst (8 mos)
Quality Specialist (3 yrs 8 mos)
Operations Specialist - Hosting (1 yr 10 mos)
BYJU'S (Think & Learn Pvt. Ltd.)
Business Development Associate (6 mos)
The Leela Ambience Convention Hotel
Team Leader (1 yr 8 mos)
Hyatt Place
Gallery Associate (1 yr 6 mos)
Education
Bachelor of Science - BS at Institute of Hotel Management