Shailesh Kumar

CEO

Vancouver, Canada21 yrs 7 mos experience
Highly Stable

Key Highlights

  • Proven leadership in managing large teams at Amazon.
  • Expertise in process improvement and operational efficiency.
  • Strong background in project and program management.
Stackforce AI infers this person is a senior operations leader in the BPO and IT service management sectors.

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Skills

Other Skills

Service DeliveryVendor ManagementCall CenterProcess ImprovementSlaPMPTransition ManagementBusiness Process ImprovementBusiness AnalysisIT Service ManagementProject ManagementOutsourcingProgram ManagementSix SigmaBPO

Experience

21 yrs 7 mos
Total Experience
7 yrs 2 mos
Average Tenure
--
Current Experience

Amazon

5 roles

General Manager

Promoted

Apr 2026Present · 2 mos

Site Leader

Promoted

Jun 2024Apr 2026 · 1 yr 10 mos

Sr. Manager Operations

Promoted

Aug 2021May 2024 · 2 yrs 9 mos

Ops Manager

Promoted

Feb 2020Jul 2021 · 1 yr 5 mos

Manager Amazon Studios India

Jul 2018Jan 2020 · 1 yr 6 mos

Dell emc

5 roles

Quality Sr. Principal Engineer

Promoted

May 2017Jun 2018 · 1 yr 1 mo

Sr. Manager Production Control

Promoted

Jun 2015Apr 2017 · 1 yr 10 mos

Area Manager, Dell India Consumer Technical Support

Sep 2011May 2015 · 3 yrs 8 mos

Project Program Management Advisor

Apr 2010Sep 2011 · 1 yr 5 mos

Sr. Team Manager

Apr 2007Mar 2010 · 2 yrs 11 mos

American express

Manager Customer services

Jan 2002Jan 2007 · 5 yrs

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