Apr 2023 – Apr 2026 · 3 yrs

• As HRBP Senior Manager II at Zepto for South India, I serve as the strategic HR Business Partner for the South India region, owning people programs, employee relations, and HR operations for a large, mixed workforce (on-roll + off-roll). I partner with regional leadership to shape workforce plans, manage complex employee relations, and implement programs that drive retention and cost efficiencies. I lead cross-functional HR rollouts and act as a bridge between business goals and HR delivery.
• ✅Partner to support 750+ on-roll and ~2,000 off-roll employees across South India.
• ✅Designed and launched the Unnati program — reduced hiring costs by 10% and attrition by 8%.
• ✅Led investigations, regulatory compliance coordination, and manager coaching for performance and conduct issues.

Feb 2022 – Mar 2023 · 1 yr 1 mo

• In my role as HRBP Senior Manager I was accountable for leading HR initiatives for the region during an intense growth phase focusing on performance management, onboarding, manager enablement, and localized HR policy implementation. I worked closely with cross-functional leaders to align people's priorities with regional business targets.
• Achievements:
• ✅Implemented localized performance review cadence and calibration forums.
• ✅Strengthened onboarding and manager enablement practices to improve new-hire ramp.

Mar 2021 – Feb 2022 · 11 mos · Bengaluru, Karnataka, India

• In my role as HR Business Partner at Paytm (Travel team), I partnered with product and operations leaders to implement HR processes across technical and non-technical teams. I drove performance management changes, talent planning and manager coaching to support business objectives.
• ✅Implemented a new performance management system improving performance tracking and development.
• ✅Partnered with leadership on restructures, hiring prioritisation, and role design.

Mar 2020 – Jan 2021 · 10 mos · Bangalore

• While being employed with Rapido, I owned HRBP responsibilities across multiple functional teams, focusing on building people processes, investigations, and operational HR delivery during a period of rapid change. I advised leadership on best practices to maximize employee efficiency and retention.
• ✅Implemented a performance management program and a redesigned onboarding process that reduced time-to-productivity.
• ✅Coached managers on people development and conflict resolution.

Dec 2018 – Feb 2020 · 1 yr 2 mos · Hyderabad Area, India

• Throughout my time at MedPlus Health Services Pvt. Ltd., I supported full-lifecycle HR operations including recruitment, onboarding, employee engagement events, and process improvements to meet rapid scaling needs. I partnered with business leaders to refine HR policies and improve hiring pipelines.
• ✅Executed recruiting campaigns and process changes that shortened time-to-hire.
• ✅Planned employee engagement initiatives that improved morale and internal communication.

May 2018 – Nov 2018 · 6 mos

• Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
• Led employee performance reviews and discussed improvement strategies with each team member.
• Gave input on how to improve training and employee productivity.
• Trained current employees on additional job positions to maintain coverage of roles at all times.
• Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
• Oversaw personnel recruitment, performance and scheduling.
• Recruited and hired qualified candidates to fill team vacancies by posting openings in local newspapers, using job boards and sharing details via social media platforms.

Mar 2018 – Apr 2018 · 1 mo

Apr 2017 – May 2017 · 1 mo · Bengaluru Area, India

• At the core of my responsibilities at My Joining Bonus I supported B2B research, outreach, and market entry strategy while collaborating with sales and partnerships to evaluate new client opportunities. The role complemented my HR lens by strengthening stakeholder engagement and business acumen.
• ✅Supported B2B outreach and market research initiatives that informed early go-to-market plans.

Aug 2015 – Aug 2016 · 1 yr

• As part of my tenure with Innovapath, I led talent acquisition programs, employer branding and process optimization to support sustained hiring needs for technical roles. I worked closely with hiring managers to design selection criteria and improve candidate experience.
• ✅Reduced time-to-hire by 15% through ATS improvements and streamlined interview workflows.
• ✅Launched employee referral and employer-branding initiatives to strengthen candidate pipelines.