Shekhar Gupta

CTO

Redmond, Washington, United States16 yrs 10 mos experience

AI ML PractitionerAI Enabled

Key Highlights

Led Azure App Services Diagnostics team to 20M subscriptions.
Achieved 99.9% SLA with high customer satisfaction.
Fostered an inclusive and diverse engineering culture.

Stackforce AI infers this person is a SaaS expert with strong leadership in cloud-native application development.

Contact

Skills

Core Skills

Cloud-native ApplicationsLeadershipScalabilitySoftware DevelopmentCloud Computing

Other Skills

ASP.NET CorePeople ManagementService ManagementDistributed SystemsService-Level Agreements (SLA)C#RESTWeb APIsSQL/NoSQL DBsLarge Language Models (LLM)Open AIReact.jsASP.NET Web APITeam DevelopmentPerformance Management

About

- Strong Dynamic Engineering Leader with extensive experience of delivering highly available and scalable customer centric enterprise cloud/cloud native services. - Passionate about People's career and growth and fosters an open, diverse and inclusive work culture. - Heads Azure App Services Diagnostics team with the vision to empower every developer on cloud with self-serve and smart diagnostics enabling them to run their applications reliably at scale on cloud. - Experience of Growing the service from 0 to 20M subscriptions with SLA of 99.9% - My Engineering Motto - "Always love the problem and not the solutions". If we love the problem, we always find innovative, cost-efficient and evolving solutions to solve the problem.

Experience

16 yrs 10 mos

Total Experience

Average Tenure

16 yrs 10 mos

Current Experience

Microsoft

3 roles

Principal Software Engineering Manager

Promoted

May 2018 – Present · 7 yrs 11 mos

I lead an engineering team responsible for developing and maintaining highly scalable and distributed Azure App services Diagnostics platform.
End to end responsibility for backend, frontend, data ingestion and query, visualization, deployment, diagnostics and serviceability.
This diagnostic service empowers Azure customers with self serve troubleshooting and recovery capabilities to run their workloads on azure with high resiliency and scale.
Grew the service from 0 to 20M subscriptions with SLA of 99.9%.
Total revenue contribution of 20M per year (by enabling customers to self resolve their issues and reduce support costs) and high customer satisfaction score (> 4.7 of 5) resulting in high retention rate.
Awarded Microsoft Patent award for the project.
Created a team of diverse engineers, grown them to senior engineers and foster an open and inclusive work environment.

ASP.NET CorePeople ManagementCloud-Native ApplicationsLeadership

Senior Software Engineer

Jun 2009 – May 2018 · 8 yrs 11 mos

Designed and Developed highly reliable and scalable web service/REST APIs to empower azure app service customers with metrics and observability platform. (Used by > 100K azure subscriptions)
Developed a cost-efficient elastic deployment engine adaptive to app service infrastructure deployment needs.
Good Practical knowledge and experience in running online services, secure deployment and serviceability aspects.
Expertise in Full stack development :
> Backend Technologies :C#, REST, Web APIs, WebSockets, Redis Cache, Blob storages, SQL/NoSQL DBs, ElasticSearch.
> FrontEnd Technologies: HTML,CSS,Javascript, Jquery, Angular, React, MVC Framework.

Service-Level Agreements (SLA)Software Development