Shivam Srivastava

Operations Associate

New Delhi, Delhi, India6 yrs 6 mos experience

Highly Stable

Key Highlights

7+ years of HR experience in retail and IT sectors.
Expert in large-scale talent acquisition and NSO hiring.
Certified in Strategic HR Management and Train-the-Trainer.

Stackforce AI infers this person is a Retail HR Business Partner with expertise in talent acquisition and employee engagement.

Contact

Skills

Core Skills

Hr Business PartneringTalent AcquisitionHr Operations

Other Skills

Employee RelationsPolicy ImplementationTraining and DevelopmentBulk hiringEmployee EngagementHR PoliciesCompliancePerformance ManagementTraining ProgramsRecruitment ProcessesOnboardingCandidate ScreeningConflict Identification and AnalysisEffective Communication and Active ListeningCollaborative Problem-Solving Techniques

About

An accomplished HR Business Partner with 7+ years of diverse experience across the retail and IT sectors, currently serving as Deputy Manager – HR at RSPL Group (ZUUP by Red Chief). I specialize in large-scale talent acquisition, NSO (New Store Opening) bulk hiring, grievance handling, and strategic HR operations — having successfully managed HR for 500+ employees across multiple clusters. Certified in Strategic Human Resource Management (Udemy) and trained under the Train the Trainer (TTT) program, I bring a structured yet people-first approach to compliance, workforce planning, and employee engagement. I have hands-on experience in conducting on-floor and classroom training sessions for store teams, helping enhance performance, policy awareness, and customer service skills. I've led HR operations and end-to-end talent acquisition for 25+ stores, rolled out key HR policies, and worked closely with leadership to align people strategies with business goals. I’m passionate about building inclusive, high-performance workplace cultures — and am currently exploring HR Manager opportunities, particularly in HRBP, Talent Acquisition, and Training & Development, where I bring deep expertise and proven impact.

Experience

6 yrs 6 mos

Total Experience

2 yrs 2 mos

Average Tenure

Current Experience

Rspl group

HR Business Partner

Jul 2024 – Nov 2025 · 1 yr 4 mos · Gurugram, Haryana, India · On-site

1. Leading talent acquisition across all levels—from senior leadership to Customer Service Associates (CSA)—for MBO, ZUUP, and Head Office roles.
2. Overseeing smooth employee onboarding and offboarding processes to ensure a positive employee lifecycle experience.
3. Managing employee relations, conflict resolution, and grievance handling to foster a supportive and respectful work environment.
4. Driving bulk hiring initiatives for New Store Openings (NSOs) to meet aggressive business timelines and workforce demands.
5. Developing and implementing HR policies and frameworks to ensure standardization, fairness, and legal compliance across the organization.
6. Enhancing employee engagement, retention, and performance through structured programs and data-driven strategies.
7. Ensuring compliance with labor laws, company policies, and regulatory requirements while supporting policy awareness across teams.
8. Supporting workforce planning and providing actionable HR data insights to enable strategic decision-making.
9. Designing and delivering training and development programs to build staff capabilities and support continuous professional growth.
10. Aligning HR strategies with overall business objectives to drive operational efficiency and organizational success.
11. Providing day-to-day HR support to staff and line managers, ensuring quick resolution of queries and proactive HR assistance.

Talent AcquisitionEmployee RelationsHR OperationsPolicy ImplementationTraining and DevelopmentHR Business Partnering

Citykart

Cluster - HR Business Partner

May 2023 – Jul 2024 · 1 yr 2 mos · Gurugram, Haryana, India · On-site

1. Led end-to-end HR operations for two clusters comprising 20 retail stores and 500+ employees, managing talent acquisition, employee relations, performance management, and compliance.
2. Partnered with senior leadership to align HR initiatives with business goals, resulting in increased employee engagement and overall productivity.
3. Streamlined recruitment and selection processes, achieving a 20% reduction in time-to-fill for critical roles.
4. Handled sensitive employee relations cases, conducting thorough investigations and ensuring fair, consistent resolutions while minimizing legal exposure.
5. Designed and facilitated training programs to strengthen HR capabilities across cluster teams and upskill line managers.
6. Provided HR business support across multiple units, advising managers on policy adherence and resolving employee issues to maintain a compliant and positive work environmen

HR OperationsTalent AcquisitionEmployee RelationsPerformance ManagementTraining ProgramsHR Business Partnering

Copperchips

2 roles

Talent Acquisition Specialist

Oct 2021 – May 2023 · 1 yr 7 mos · Noida, Uttar Pradesh, India

Human Resources Executive

Apr 2019 – Sep 2021 · 2 yrs 5 mos · Noida, Uttar Pradesh, India

1. Develop and implement strategic sourcing plans to attract high-quality talent across functions and levels.
2. Review resumes and conduct initial candidate screenings to assess fit, qualifications, and potential.
3. Manage offer negotiations and finalize employment offers while ensuring alignment with company policies and compliance standards.
4. Execute a smooth and engaging onboarding experience to support new hire integration and productivity.
5. Optimize recruitment processes to consistently reduce time-to-fill and achieve hiring targets within defined timelines.
6. Build and maintain a strong talent pipeline to support future workforce needs and organizational growth.

Talent AcquisitionRecruitment ProcessesOnboardingCandidate Screening