Jun 2025 – Present · 11 mos · Canada

• Strategic HR partner leading organizational development, DEIB, and volunteer engagement initiatives for 100+ volunteers.
• Spearheaded OD & Culture subcommittee of 6 specialists, delivering DEI-aligned leadership, learning, and recognition programs.
• Boosted volunteer engagement by 20% and retention by 25% through values-driven onboarding and recognition initiatives.
• Partnered with People Ops & Legal to strengthen inclusive policies, reducing compliance gaps by 15%.
• Designed and presented culture, DEIB, and training metrics to leadership monthly, enabling data-driven strategic decisions.
• Standardized engagement, performance, and learning frameworks across 8 cross-functional pods, enhancing operational alignment and workforce productivity.

Apr 2025 – Jun 2025 · 2 mos · Canada

• Managed end-to-end recruitment for a national nonprofit, supporting volunteer and staff talent acquisition needs.
• Led full-cycle recruitment: posting job ads, screening applications, conducting interviews, and coordinating candidate selection.
• Partnered with TAS team volunteers to assess talent needs, ensuring timely placement of candidates across 8+ functional areas.
• Streamlined onboarding processes for new hires and volunteers, improving engagement and retention from day one.
• Utilized ATS and HR tools to track applicants and generate recruitment metrics, enabling data-driven talent decisions.
• Supported DEIB-focused recruitment strategies, enhancing candidate experience and organizational inclusivity.

Dec 2022 – Dec 2024 · 2 yrs · Pune, Maharashtra, India

• Delivered strategic HR leadership across 8 business units supporting 2,000+ employees, driving engagement, retention, and workforce planning.
• Reduced attrition from 22% to 10% through targeted employee engagement, feedback programs, and succession planning.
• Streamlined performance management dashboards, increasing team productivity by 18%.
• Conducted compliance audits and policy reviews, cutting violations by 25% and mitigating organizational risk.
• Led quarterly talent reviews and succession planning, reducing critical role vacancies by 40%.
• Partnered with senior leaders to enhance workforce planning and leadership pipeline readiness by 15%.

May 2021 – Dec 2022 · 1 yr 7 mos · Ahmedabad, Gujarat, India

• Optimized HR operations and employee experience across 500+ employees through policy standardization, engagement, and analytics-driven insights.
• Analyzed employee engagement survey data using Qualtrics and Excel, generating actionable insights that increased workplace satisfaction.
• Standardized HR policies & SOPs, improving operational efficiency by 30% and enhancing compliance.
• Implemented HRIS & payroll solutions (Zoho People), streamlining onboarding and payroll processes.
• Integrated analytics dashboards with Power BI to improve HR reporting and decision-making, enhancing service delivery by 35%.
• Reduced policy violations by 25% through targeted compliance initiatives and continuous HR process improvement.

Feb 2019 – May 2021 · 2 yrs 3 mos

• Managed full-cycle HR operations, payroll, and employee engagement for 400+ employees, ensuring compliance and operational efficiency.
• Administered leave and payroll via internal HRIS, maintaining 100% accuracy and statutory compliance.
• Conducted structured exit interviews, generating data-driven insights that improved workforce planning by 20%.
• Led large-scale employee engagement initiatives, increasing participation by 40% and fostering a positive work culture.
• Maintained comprehensive employee records in HRIS, supporting strategic HR decisions and improving data accuracy by 30%.
• Partnered with managers to optimize onboarding, training, and performance management processes, strengthening talent retention and development.

Jun 2017 – Feb 2019 · 1 yr 8 mos

• Delivered software quality assurance for enterprise applications, enhancing system reliability and cross-functional project outcomes.
• Conducted regression, UI, and smoke testing, improving system reliability by 25%.
• Designed and executed test strategies, streamlining QA processes and increasing team efficiency by 30%.
• Collaborated cross-functionally to support project implementation, boosting stakeholder satisfaction by 20%.
• Applied analytical skills and attention to detail, increasing testing accuracy by 35% and reducing post-release defects.
• Documented QA processes and metrics to inform leadership decisions on software deployment and process improvements.