Aug 2019 – Jun 2021 · 1 yr 10 mos · Sunnyvale, CA

• Working as a project manager for integration testing for onsite and offshore teams in a follow-the-sun model of development.
• Improved processes in handoffs to offshore teams by creating a new way of tracking scripts.
• Analyze business requirement documents (BRDs) and created test cases.
• Support and identify all test data during BRD phase
• Coordinate with all cross functional teams to align on test environment.
• Work with both QA and UAT teams to determine test data requirements
• Create Kanban boards, test tracking documents
• Conduct Bug Review Boards (BRB) as needed
• Schedule, maintain, and facilitate daily status meetings
• Conduct cross-functional end-to-end integration testing with all impacted stakeholders
• Coordinate validation from downstream systems confirming connectivity and data flow
• Create end-to-end (E2E) test suites in Radar encompassing all downstream validations
• Conduct multiple rounds of review meetings with stakeholders to ensure complete test coverage
• Raise bugs/issues during E2E testing and follow with stakeholders for the resolution.
• Participate in daily stand-ups and BRBs to provide up to date testing status.
• Daily reporting of target vs actual percentage for all stakeholders with emphasis on P1 blockers
• Analyze and provide final E2E IT risk assessment
• Extensively use project management tools, such as Wrike and Basecamp, to keep projects on track

Oct 2015 – Aug 2019 · 3 yrs 10 mos

• Working as the lead QA handling projects for a wide array of clients (Apple, Carbon3D, Cosmos, The Irvine Company)
• Analyze technical requirements to develop testing strategies
• Assist in estimating hours and resources needed for each project
• Create test plans to extensively detail scope of testing, risks, and timeline
• Collaborate with project managers to help create user stories and functional requirements for Apple Trailers
• Assisted as project manager for various projects
• Use Jenkins to create static exports used for QA builds
• Delegate work to team members by assigning testing responsibilities
• Mentor and train junior QA engineers and new hires
• Tested apps produced by various proprietary Content Management Systems (Denali, Apple Trailers)
• Perform GUI, Functional, Regression, Exploratory, Verification, and Smoke Testing
• Run QA scripts, generated reports, and analyzed them for issues (checkstring, head tag check, social share checks, file size checks, link checks, redirects, image resolution, and content control for geo locations)
• Perform mobile app testing in an Agile environment
• Test integration of Google Analytics into web and mobile apps
• Use Charles Web Proxy for analytics tracking (including, link, click, page, section, video, and gallery observers)
• Perform accessibility testing using VoiceOver
• Use Xcode to collect crash logs
• Created test reports to summarize testing efforts

May 2015 – Oct 2015 · 5 mos

• Created and updated testing matrices to keep track of test coverage
• Wrote and executed test cases based on user stories
• Performed GUI, Functional, Regression, Sanity, UAT, Social Testing, Exploratory, Verification, and Smoke Testing
• Ran scripts for checkstring, image resolution, and content control for geo locations
• Attended daily scrum meetings to obtain status of projects and resource allocation
• Created test plans based on requirements documents
• Created test reports upon completion of testing
• Created level-of-effort (LOE) documents for the QA team
• Screened submitted bugs for quality, completeness, reproducibility, and duplicates

May 2014 – May 2015 · 1 yr · Sunnyvale, CA

• Worked on the Marcom testing team mainly testing User Interface on www.apple.com
• Executed test suites and test cases
• Ran scripts for checkstring, image resolution, and content control for geo locations
• Extensively used Radar to file issues, track bugs, and prepare reports.
• Performed issue fix verifications
• Performed GUI, Functional, Regression, Exploratory, Verification, and Smoke Testing
• Checked for console errors
• Worked with iOS, OSX, Windows, and Android mobile devices and browsers
• Attended daily standup meetings
• Performed voice-over testing, researched & developed an accessibility strategy doc based on WCAG 2.0 guidelines
• Used various internal bookmarklets to verify alt text, Search Engine Optimization, and meta data
• Used Omniture Debugger and Charles Web Proxy for analytics tracking
• Performed extensive localization testing
• Used Kaleidoscope to check revisions
• Tested responsive, fluid pages on the Apple.com website interacting with raw CSS3, HTML 5 and Javascript code
• Used OSX/Unix command line (CLI) and Kaleidoscope to diff compare code changes, grep content, move files, check logs
• Ran scripts to verify image sizes and compression (jpg, png, svg) & checked for strings to avoid presence of deleted files in global locales

Jan 2013 – May 2014 · 1 yr 4 mos · Fremont, CA

• Tested Web applications designed for managing Research Administration and Compliance
• Designed Test Plans, wrote and executed test cases based on requirements and user stories
• Filed and tracked bugs using Easy Redmine and JIRA
• Performed GUI, UAT, Functional, Regression, Exploratory, Verification, and Smoke Testing
• Worked closely with Development team, Business Analysts and Product Managers to ensure quality and adhere to requirements
• Updated Database by running scripts using Toad and SQL Developer

Jan 2008 – Mar 2010 · 2 yrs 2 mos

• Participated in the nationwide study of allostasis, to understand how constantly changing social and environmental factors impact physiological functioning, health and aging disparities
• Interviewed and recruited participants from diverse backgrounds into study
• Assisted in writing and proofreading IRB protocols
• Performed qualitative and statistical analysis of research results

Jan 2006 – Jan 2008 · 2 yrs · Bethesda, Maryland

• Performed a wide range of research and development in small cell lung cancer
• Hands-on experience with biochemical technologies (PCR, gel electrophoresis, Western Blot ) and numerous instrumentation equipment for performing different lab tests and analysis: tissue preparation, injection, maintenance
• Prepared structural reports, presentations, publications and review