May 2024 – Oct 2025 · 1 yr 5 mos · Bangalore Urban · On-site

Jul 2023 – Apr 2024 · 9 mos · On-site

• Spearhead strategic programs & work across teams to conceptualize growth strategy, setup new business & improve operations.
• Business Planning – Led the program charter for driving diagnostics business growth & Operations Mgmt. across all retail stores
• Scaled up monthly top line by 35% (Rs. 21 lakhs) & monthly bottom line by 38% (Rs. 14 lakhs) across 6 months
• Defined KPIs based on success metrics (cx) & designed stakeholder engagement model for synergy
• Restructured the incentive structure; revamped the product & service offering as per user stories
• Improved user request & query handling TAT by 20% by automation & integration of user platforms
• Cost optimization via lean management & cross-utilization of resources; eliminated marketing cost based on activity return
• Process Improvement – Led the project charter for cost optimization of runner network across all business verticals in Tata 1mg
• Achieved a cost optimization of 38% (Rs. 3crore per annum) in runner network across all business verticals within 6 months
• Analyzed workflows & critical touchpoints; optimized logistic routes & manpower via ERP integration & resource cross-utilization

Jan 2022 – Jun 2023 · 1 yr 5 mos · On-site

• Led operations & growth of E-Diagnostics business across 6 cities
• Business Planning: – Spearheaded operations, cx & profitability charters for the Eastern SBU
• Increased monthly topline growth by 45% (Rs. 70 lakhs) & bottomline by 59% (Rs. 27 lakhs) within 18 months
• Identified the key performance metrics for user experience model via market research & competitor analysis
• Optimized cost by redesigning manpower-utilization model & reducing inventory spillage through EOQ, JIT & FIFO methodologies

Jul 2020 – Jan 2022 · 1 yr 6 mos · Kolkata, West Bengal, India

• Supply Manager of Kolkata – a P&L centre of Lets Transport ( Account Size = 22)
• Responsibilities
•  Responsible for the growth & profitability (P&L) across all 8 clusters in Kolkata SBU
•  Implement Supply Penetration & Digital Transformation projects in the Eastern Region
•  Prepare Financial Reports & document Supply-Demand gap; share findings with CXOs
•  Requirement Planning to transform client “As Is” business for delivery engagement
•  Spearhead S&OP team to ensure Cost Optimization & Strategic Partner sourcing
•  Identify & debottleneck capacity constraints to streamline supply chain network
•  Partner with key stakeholders to identify and execute cross-functional goals
• Achievements
•  Direct contribution of Rs. 40 lakhs approx. to the top-line of business in 5 months
•  Generated a M-o-M growth of 30% in business revenue across 8 months for the unit
•  Supervised the Supply Chain Ops. – ensured 100% OTIF & Profit Margin > 10%
•  Managed the supply team and built a reliable supply base of more than 500+ vendors

Apr 2019 – May 2019 · 1 mo · Raigarh Area, India

• Improve the OEE using Lean management and Six Sigma Application in RUBM
• Learning:
•  Bottleneck identification using analytical tools – Pareto Charts and Gantt Charts
•  In-depth analysis of the delay hours; understanding the mill operations in RUBM
• Achievement:
•  Reduction of delays in Finishing area of RUBM by 555 min ( 9. 25 hours) per day
•  The officially accepted measures will generate a saving of Rs. 26.64 lakhs per day
•  Mill Utilization has improved by 8%; the throughput has improved by 1 rail per hr.
•  Implemented IT-OT integration for rail-id process flow to reduce delay hours
•  Contacted third party vendor to build an algorithm for early detection of rail id
•  Future Scope: Contacted third party can help in early detection of MDM before VI
• Initiatives
•  Developed a VBA-driven ( Macros) excel model for daily delay data visualization

Sep 2015 – Jun 2018 · 2 yrs 9 mos · Kolkata Area, India

• SAP-ABAP Developer & Workflow Consultant in Rockwell Automation (Account Size – 300/Team Size - 20)
• Responsibilities:
•  Monitoring the business logic flow across IT landscape in the SAP ERP system
•  Solutioning issues through object development & support as per business imperatives
•  Designing & implementing processes or process improvements to aid development
•  Developed technical specifications for objects based on the functional requirements
•  Design, develop & coordinate all new custom appl. & enhancement from client site
• Achievements
•  “2017 Innovation & Delivery Excellence Award” – Manpower & Cost reduction
•  Received Client appreciation across multiple domains for meeting complex requirements within strict deadlines and resolving critical issues with zero escalations
• Initiatives
•  Single-point-of-contact between the Manager and team to successfully complete upload of relevant information on an online tool that the client wished to outsource
•  Monitored the update of employee records on IBM and client related tools

May 2014 – Jun 2014 · 1 mo · Kolkata Area, India

• Received hands-on training on Iron-Making, Steel Making and Rolling processes, also the training involved providing consulting services to Steel companies
• Performed Techno-Economic Feasibility study and prepared a report on the same for setting up a new plant in a site considering factors like land and manpower availability, technological feasibility, social impact as well as financial feasibility