Sparsh Chandra

Business Analyst

Jersey City, New Jersey, United States7 yrs experience

Key Highlights

  • Certified Scrum Master with a strong analytical background.
  • Proven track record in data-driven decision making.
  • Exceptional GPA of 3.98 in Master's program.
Stackforce AI infers this person is a Data Analyst with expertise in SaaS and Business Intelligence.

Contact

Skills

Core Skills

Business AnalysisScrumProject ManagementData AnalyticsData AnalysisAutomationData VisualizationBusiness IntelligenceLeadership

Other Skills

API TestingAdobe PhotoshopAdobe Premiere ProAdobe SparkAmazon Web Services (AWS)AnacondaAzure DevOps ServerBRDBitbucketCRM DatabasesCustom SQLData LakeDelugeEDAEditing

About

I am an ambitious and dedicated Certified Scrum Master and a Business Data Analyst with a proven track record. I graduated with a Master's degree in Information Systems from the esteemed Stevens Institute of Technology, achieving a remarkable 3.98 GPA. This academic achievement, coupled with my professional experience as a Data Analyst at Evergreen Investments and as a Data Science and Analytics Intern at Avis Budget Group, has honed my analytical abilities. My experience has equipped me with the capacity to extract valuable insights from intricate data sets and effectively communicate these insights to stakeholders, bridging the gap between raw data and strategic decision-making. Beyond my professional roles, I've also had the privilege of serving as a Graduate Teaching Assistant, where I've shared my passion for data analysis and nurtured the development of others in this field. Fuelled by an entrepreneurial spirit and an unwavering passion for data analysis, I am dedicated to making meaningful contributions in an ever-evolving, technologically advanced world. My results-driven and resourceful approach allows me to tackle complex challenges head-on, utilizing my proficiency in SQL and Python-based machine learning models to unearth data-driven insights and drive decision-making processes. I am determined to push the boundaries of what is achievable, using my skills and expertise to help organizations attain their strategic objectives and thrive in a rapidly changing landscape. If you're seeking a forward-thinking Data Analyst and Certified Scrum Master who combines technical proficiency with a passion for driving results, I look forward to connecting and exploring how we can collaborate to achieve success together.

Experience

7 yrs
Total Experience
11 mos
Average Tenure
11 mos
Current Experience

Firstsource

Business Analyst - Enterprise Transformation Office

Jul 2025Present · 11 mos · Louisville, Kentucky, United States · Remote

  • Led end-to-end requirements for an enterprise Pricing Automation initiative—owned BRD, data dictionary, and process flows; aligned Pricing, FP&A, WFM/Ops, and Tech on scope, Phase-1 deliverables, and governance standards.
  • Defined the input/output data model and source-of-truth lineage for pricing datapoints, including ownership, refresh cadence, access rules, and auditability to enable standardized pricing decisions.
  • Designed the future-state operating model for Excel ↔ Fabric/Lake integration: decoupled master data into curated tables, enabled Excel to reference approved standards, and established a “publish final deal snapshot” mechanism to store versioned ACV/TCV/margin outcomes for reporting, reuse, and Power BI insights.
Microsoft AzureAzure DevOps ServerData LakeBusiness AnalysisScrumBRD

Crane authentication (nxt)

2 roles

Business Systems Analyst

Jan 2025Jul 2025 · 6 mos · Lancaster, Pennsylvania, United States

Software Business Analyst

Feb 2024May 2025 · 1 yr 3 mos · Lancaster, Pennsylvania, United States

  • Formerly OpSec Security
  • Analyzed customer feedback data to identify pain points, leading to the implementation of new features in the software that improved customer satisfaction scores by 25% within six months.
  • Analyzed customer data using SQL, Power BI, and Excel to identify key trends and areas for improvement, leading to a 15% enhancement in customer satisfaction scores over six months.
  • Transformed high-level epics into actionable user stories for engineers, enhancing project delivery efficiency by 25% and ensuring alignment with customer service requirements.
  • Conducted daily SQL Scan health reports and monitored Grafana dashboards for backend errors, identifying and documenting critical bugs weekly, which led to a reduction in system downtime.
  • Updated new customer data in system spreadsheets and created interactive PivotTables and Power BI dashboards, streamlining the process for engineers to integrate new customers into the internal application, resulting in a 25% reduction in data integration time.
  • Conducted API testing for over 10+ websites using Postman to extract accurate data points for harvesting purposes, leading to a significant increase in data integrity and operational efficiency.
ScrumJiraGrafanaSQLAPI TestingJQL+7

Funding opportunities america, llc.

Business Data Analyst

Aug 2023Feb 2024 · 6 mos · Bedminster, New Jersey, United States · Hybrid

  • Directed monthly business connections meetings, resulting in a 30% increase in customer acquisition and retention, utilizing data analysis tools like SQL and Tableau to drive insights and strategic decision-making.
  • Conducted comprehensive market research and competitor analysis, utilizing Excel and VBA Macros for data management. Developed and executed data-driven marketing campaigns, enhancing prospect engagement and market positioning
  • Analyzed customer service data using SQL and Excel, identifying key areas for improvement that led to a 15% increase in customer satisfaction and a 20% reduction in response time over six months.
  • Collaborated with the software team to optimize website content, focusing on SEO strategies and analytics insights, which increased web traffic by 35% and enhanced user engagement metrics by 25% over six months.
Project ManagementData AnalyticsCRM DatabasesIT StrategyKPI Dashboards

Evergreen investments

Data Analyst

Jan 2023May 2023 · 4 mos · Duluth, Georgia, United States · Remote

  • Analyzed and optimized company records, by removing null and void spaces using Zoho Dataprep
  • Executed and integrated Data Cleaning and structuring using custom SQL queries in Zoho Analytics on the company’s data
  • Visualized CRM data and developed a customized dashboard using Zoho Analytics to facilitate sales and Marketing strategy
  • Extracted Property Data, from CRM using Python and Deluge Scripting and imported the updated Leads record in the CRM
REST APIsPython (Programming Language)Javazoho cliqDelugeZoho+7

Stevens institute of technology

5 roles

Tableau Mentor

Promoted

Oct 2022May 2023 · 7 mos · Hoboken, New Jersey, United States

  • Tableau Mentor for the Business intelligence and Analytics Club
  • Mentoring students on the basics of Tableau, Custom SQL Tableau, and Creating an interactive Dashboard.
TableauCustom SQLOracle DatabaseKPI DashboardsData VisualizationBusiness Intelligence

Teaching Support / Teaching Assistant (Strategic Perspectives on Project Management)

Oct 2022Dec 2022 · 2 mos · Hoboken, New Jersey, United States

  • Teaching support for the course MGT 610 - Strategic Perspectives on Project Management
Gantt ProjectProject ManagementMicrosoft Project

Teaching Assistant (Applied Analytics Practicum)

Sep 2022Jan 2023 · 4 mos · Hoboken, New Jersey, United States

  • Teaching Assistant for the course BIA 686-WS (Applied Analytics Practicum)
Python (Programming Language)TableauPL/SQLSQLData Analysis

Secretary of Indian Graduate Student Association

Promoted

May 2022May 2023 · 1 yr · Hoboken, New Jersey, United States

ManagementLeadership

Secretary of Student Graduate Financial Association (SGFA)

Jan 2022May 2022 · 4 mos · Hoboken, New Jersey, United States

Avis budget group

Data Science and Business Analytics (IT)

Jun 2022Aug 2022 · 2 mos · Parsippany, New Jersey, United States · On-site

  • Decoded fleets dataset, by removing duplicates in reference with VIN number and Sales Description
  • using different functions like countif, sort filter etc
  • Worked on MMR report in their own GUI developed in Java and established an optimized fleet data
  • Improvised SQL query and pulled Fleet’s data of each state of US with count of VIN’s of year 2022 and
  • joined that with revenue data from their server and established a tableau dashboard
  • Researched and Analyzed, Budget’s NPS scores and developed a system for improving NPS ratings by
  • 27%

Sygnific careers

2 roles

Market Research Business Analyst

Feb 2021Apr 2021 · 2 mos · Bhopal, Madhya Pradesh, India

  • Market study, Data analysis, Re-engineering and Curation Work.
REST APIsTableauJavaScriptSQLData Analysis

Market Research Analyst

Feb 2021Apr 2021 · 2 mos · Bhopal, Madhya Pradesh, India

  • Monitored and investigated firm competitors activities, created business plans and strategies for them, and used Tableau to do visual statistical analysis on business data
  • Designed and implemented software integration, as well as assisting in the reengineering of change operations
  • Re-engineered flaws of competitors and applied statistical approach for company’s betterment using Agile Methodology
  • By maintaining client contacts and conducting meetings, I assisted in generation of leads with clients

Level up academy

2 roles

Business Analyst and a Team Leader

Nov 2020Mar 2021 · 4 mos · Delhi, India

  • Developed social media strategies for company’s growth and made business modules for clients
  • To improve communication among team members, created and maintained weekly dashboards in a
  • variety of software programs, including Microsoft Project (Gantt chart) and Microsoft Excel.

Social Media and Business Manager

Oct 2020Nov 2020 · 1 mo · Delhi, India

  • Local businesses were analyzed using classification models (CART) in order to foresee target market
  • Weekly sprints were conducted with team members, adopting agile approaches to increase cooperation and punctuality
  • Assisted in analyzing data for companies website, improved its efficiency by 84%

Xtranet technologies private limited

2 roles

Business Analyst (Web implementation and Data)

Promoted

Oct 2019Jun 2021 · 1 yr 8 mos · Bhopal, Madhya Pradesh, India

  • Worked with ERP team in developing and researching project, kept a detailed analytical track on
  • excel and provided with visualized data charts made in Tableau.
  • Developed robust websites using web technologies such as HTML, CSS and Python as per
  • requirement
  • Created a user-friendly tool to display graphs and charts based on requirements of client
  • From demand gathering through execution, managed a variety of technical projects in an agile
  • setting
TableauData AnalysisSQL

IT / Project Manager

Jan 2019Oct 2019 · 9 mos · Bhopal, Madhya Pradesh, India

  • My internship extended to a full-time position, and I was promoted to a Web and a Data Analyst

Vision advisory services pvt.ltd.

Intern

Nov 2018Feb 2019 · 3 mos · Bhopal, Madhya Pradesh, India

The sanskaar valley school

Co-Curricular Vice Captain

Nov 2015Oct 2016 · 11 mos · Bhopal, Madhya Pradesh, India

Education

Stevens Institute of Technology

Master of Science - MS

RKDF UNIVERSITY

Bachelor of Engineering - BE — Electrical Engineering Technologies/Technicians

Pandit Deendayal Energy University

Bachelor's degree — Electrical and Electronics Engineering

The Sanskaar Valley School

High School Diploma — ISC Science With Mathematics

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