Nov 2023 – Mar 2025 · 1 yr 4 mos · Noida, Uttar Pradesh, India · On-site

• R1 RCM is a leading technology-driven solution provider that helps US Healthcare providers manage costs, increase revenue and streamline operations with an estimated $70 billion in acute and physician revenue
• Led portfolio of 5 mission-critical products impacting a large portioin of R1's revenue; delivered significant annual cost takeout by optimizing workflows and introducing AI-based automation
• Built and scaled India product organization from ground up, recruiting and mentoring 16 product managers supporting 16 engineering teams across three continents
• Designed and implemented an enterprise-wide API framework that standardized interfaces across 5 product lines, enabling hundreds of automation workflows and reducing manual operations.
• Partnered with data science team to implement LLM summarization models delivering productivity gains in AR workflows and reduction in physician review time
• Led development of conversational AI assistant for operators that leveraged machine learning on millions of processed accounts to recommend standardized actions, improving decision accuracy by 10%.
• Introduced a microservices-based architecture pattern that allowed development teams to build modular, reusable components while maintaining consistent interfaces.

May 2022 – Nov 2023 · 1 yr 6 mos · Bengaluru, Karnataka, India

• Lead the B2B product suite for ReshaMandi which includes mobile super app, web apps and internal transactional systems.
• Identified and evaluated new product led growth opportunities, resulting in the successful launch of a new product lines; Cocoon lot bidding, Cataloging as a Service (CaaS), Retail Buy Plan, Reverse Auction, Traceability and more
• Owned the top of the funnel leads from mobile application and enterprise web apps; work with Marketing and, Business teams in conversions, customer engagement and cluster development
• Defined and executed on the product strategy in conjunction with the business; product vision, development, execution and adoption
• Extensively worked on product gap analysis in a complex and traditional transaction setup; modularity and flexibility for easy integration of new business lines, scalability of the systems, integrity to maintain coherent data and standardisation.
• Led and mentored a team of product managers and data analysts; remove frictions, develop long term product vision and execute short, iterative features

Apr 2020 – Apr 2022 · 2 yrs

• Soroco is a technology company with product offerings in the digital transformation space, focusing on task and process discovery.
• Established comprehensive enablement programs for sales channels, partners, and customer success teams, reducing time-to-value for new customers
• Created and launched Soroco Product Academy with certification paths that equipped sales and channel partners to effectively position and demo the product
• Collaborated with marketing to develop compelling product narratives, competitive positioning, and sales battlecards that improved win rates against key competitors
• Partnered with pre-sales and solution engineering to build industry-specific use cases and ROI models that shortened sales cycles
• Provided critical market feedback to product teams, influencing roadmap prioritization to address customer pain points and competitive gaps

Jun 2018 – Apr 2020 · 1 yr 10 mos

• Responsible for driving adoption of Automation for client account across all global CGI BUs.
• Understand key business drivers for account teams, align incentives across teams and prepare for delivering the right business value for customers.
• Developed and lead Revenue Strategy for the IP from CGI BUs across the globe. Responsible for evaluating and positioning the IP across all relevant RFPs.
• Evangelize the adoption of automation across BUs.
• Capability development of members on the IP by conducting road shows, webinars, training and certification programs for CGI members from across all BUs. Built an University approach to product Uptake
• Define and harden the process of account on-boarding, use case discovery and feasibility analysis.
• Continuous improvement in delivering scalable solution designs to account teams to ensure self-sustaining accounts and reduce the operating support expenditure.
• Discuss and align the implementation priority to the priorities of the BUs. Help the BU leadership in preparing business case for automation adoption. Continuously track and monitor the progress across BUs.
• Proactively identify and communicate impediments, risks and issues through regular touch points with APAC leadership group.
• Continuously liaise with the Product Engineering team to reduce the gaps in the product and improve the out of the box capabilities of the platform.
• Mentor a team of 40+ automation professionals in decision making using discovery frameworks such as Design Thinking.

Nov 2016 – Jun 2018 · 1 yr 7 mos

• Lead the transformation of a B2B product to meet the requirements of a modern day user. Responsibilities include soliciting feedback from steering committees, user groups, sales teams and internal stakeholders, drive cross-team collaboration, own the Product backlog and mentor the team in taking decisions that are in-line with the product vision.

Jun 2016 – Jun 2017 · 1 yr · Bengaluru Area, India

May 2014 – Nov 2016 · 2 yrs 6 mos · Bangaore

• Responsible for everything business at CrewKarma. This might mean working on strategy, business continuity and sustainability, investments, product management, talent acquisition or anything else that is essential in moving closer to achieving our vision.
• CrewKarma is a global creative network and is dedicated to the growth of the human capital with in the creative industry. With CrewKarma, a creative professional can
•  Engage: with peers, industry, institutions, brands and agencies
•  Be Discovered: Showcase and Broadcast, Feature in feeds, be matched to jobs and projects
•  Build a Brand: Contribute to community, position as an SME, use the platform as a PR channel
•  Learn: Career guidance, Events and Discussions, Consume content

May 2006 – Apr 2013 · 6 yrs 11 mos · Bangalore

• Experience in Account management, Project Deliveries, People management across Business Analysis and Quality Assurance functions.

Dec 2002 – Apr 2006 · 3 yrs 4 mos · Bangalore, India