subhash kumar

Operations Associate

Bengaluru, Karnataka, India0 mo experience

Key Highlights

Expert in deal registration and pricing strategies.
Strong background in customer operations and support management.
Proven ability to manage complex sales processes.

Stackforce AI infers this person is a SaaS operations specialist with expertise in pricing and customer support.

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Skills

Core Skills

Deal RegistrationPricing StrategySales Operations

Other Skills

Analytical SkillsApproval ProcessAruba WirelessBacklog ManagementBirthBusiness AnalysisBusiness Process ManagementCSATClient CoordinationClosing ContractsCommerceCommunicationConfigure Price Quote (CPQ) SoftwareConflictConflict Management

Experience

0 mo

Total Experience

Average Tenure

Current Experience

Hewlett packard enterprise

2 roles

Customer Operations Specialist

Jan 2016 – Present · 10 yrs 5 mos

Specialist

Jan 2016 – Present · 10 yrs 5 mos

Deal Registration:
· Pricing specialist for AMS region. Delivers support for the Sales Organization by providing quality pricing tasks and follow-up on possible deals with the sales representative and/or BDM’s and other internal departments.
· Perform the conflict check & run the conflict report via SFDC ,
· Search the conflict for end user parent and subsidiary company, and address.
· Review and compare your product lines against the SFDC registrations.
· Reject any affected Major PL’s that have conflict in approved statuses.
· Make a note of what PL’s have been denied in deal registration due to conflict.
· Interact with sales operation team to identify if they can override the conflict process by determining it is a separate opportunity.
· Approve on behalf of sales or route to sales for approval.
· Identify the Non-standard deal and route it accordingly.
· Involved in process of CSAT, International Export, SLED/FED ,RFQ,RFP,OEM,global outbound and global inbound .
· Identify the correct sales for the correct segment and route it accordingly. ( STID or Zip code )
· Identify the select registration or open registration to select the tire distributor.
· Identify if the multiple distributors listed and add correct distributor.
· Adding the Internal Comments (Notes) for ourselves and Sales with details searches.
· Sending the email notification to sales and partners with current status (Approved, rejected or WIP)
· Wen sales rescinds the deal registration within 2 business days act accordingly with email confirmation.
· Expert in similar process like E-RATE, EXTENSTION.
· Identify if the deal can be approved within our empowerment and action accordingly.
· Identify if the deal can be partially approved.
· If any missing information is pending getting touch with related team request them to provide supportive docs or info.
· Tracking the Ageing deals and notify to the sales in order approve or reject.
· Sending the fallow up email or reminding the sales that Deal Re