Suzana Qaimari

CEO

Dubai, United Arab Emirates3 yrs experience

Key Highlights

  • Over three years of executive administrative experience.
  • Proficient in managing executive schedules and communications.
  • Strong background in customer service and relationship management.
Stackforce AI infers this person is a skilled administrative professional with expertise in customer service and executive support.

Contact

Skills

Core Skills

Executive SupportAdministrative AssistanceSales ManagementCustomer Relationship ManagementOffice AdministrationCustomer ServiceCommunication

Other Skills

Account ManagementAdministrationAdministrative ProcessesAppointment SchedulingArabicAttention to DetailBudget TrackingBusiness AdministrationCalendaringCalendarsCall ManagementClerical SkillsCommitteesCommunication TrainingCompany Secretarial Work

About

A professional executive assistant with more than three years of experience in providing high-quality administrative support and customer service. With extensive knowledge of office management practices, procedures and a variety of software programs.

Experience

3 yrs
Total Experience
9 mos
Average Tenure
--
Current Experience

Cypher capital

Executive Assistant

Feb 2022Dec 2022 · 10 mos

  • I am resourceful, innovative, and proactive to support executive leaders. I think independently to make decisions under pressure, with effective communication skills to share information with the supervisors' efficiently and effectively. I works with executive leaders to handle all the executive’s administrative needs.
Executive ManagementDiary ManagementMeeting FacilitationData ManagementHandle Confidential InformationMicrosoft Outlook+6

Phoenix store

Sales Manager

Apr 2021Jan 2022 · 9 mos · Dubai, United Arab Emirates

  • Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
  • Present sales, revenue and expenses reports and realistic forecasts to the management team
  • Identify emerging markets and market shifts while being fully aware of new products and competition status
Customer Relationship Management (CRM)Sales ManagementMarket AnalysisReporting RequirementsCustomer Relationship Management

Glamour care clinics

Administrative Assistant

May 2020Jan 2021 · 8 mos · Dubai, United Arab Emirates

  • Organize and schedule appointments and meetings.
  • Maintain contact lists.
  • Produce and distribute correspondence memos, letters, faxes, and forms.
  • Assist in the preparation of regularly scheduled reports.
  • Develop and maintain a filing system.
Appointment SchedulingFilingClerical SkillsData EntryAdministrative AssistanceOffice Administration

Rotana hotel

Customer Service Specialist

Feb 2019Nov 2019 · 9 mos · Jordan

  • Providing customer support via telephone, e-mail, voice chat or in-person
  • Informing customers about products and services
  • Responding to customer questions
  • Resolving customer complaints
  • Suggesting solutions for common problems
  • Preparing documents and reports
  • Updating customer database
  • Training new customer service agents
  • Collaborating with the management team
  • Improving overall customer satisfaction
Customer Service ManagementProblem SolvingCommunicationTrainingCustomer Service

Education

University of Jordan

Bachelor of English literature and languges — English Language and Literature/Letters

Jan 2015Jan 2019

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