Tejas V

Business Development Executive

Bengaluru, Karnataka, India4 yrs 11 mos experience

Highly Stable

Key Highlights

Expert in Islamic and conventional banking ecosystems.
Proven track record in fintech growth strategies.
Strong focus on ethical and sustainable finance.

Stackforce AI infers this person is a Fintech professional with expertise in Islamic finance and strategic growth.

Contact

Skills

Core Skills

Fintech IntegrationGrowth StrategySales ManagementBusiness DevelopmentCustomer Experience ManagementOperations ManagementCustomer Support

Other Skills

Analytical SkillsAuditingAutoCADBusiness Growth StrategiesBusiness-to-Business (B2B)CATIAClient AcquisitionCollaboration with Analytics TeamsComplianceCross-Functional ExecutionCustomer Escalation ManagementCustomer Experience EnhancementCustomer LoyaltyCustomer SatisfactionCustomer Service

About

Banking & Fintech Professional | UAE Market Specialist | Islamic & Conventional Finance With 5+ years of experience spanning banking, fintech, and financial operations, I bring a strong understanding of both Islamic and conventional banking ecosystems in the UAE. My expertise lies in combining Shariah-compliant principles with modern financial innovation, helping organizations deliver solutions that are ethical, sustainable, and growth-oriented. Key Areas of Expertise: • UAE Banking Landscape (Islamic & Conventional) • Shariah-Compliant Models (Mudarabah, Musharakah, Ijarah, Sukuk) • Transaction Monitoring & Compliance • Fintech Integration & Digital Transformation • Risk & Fraud Management • Customer-Centric Growth Strategies I’ve successfully worked with CXOs, senior leadership, and cross-functional teams, driving results through a mix of analytical problem-solving, regulatory compliance, and strategic innovation. My goal is to contribute to the UAE’s vision of becoming a global hub for ethical and sustainable finance, while building strong partnerships across the banking and fintech ecosystem. Always open to meaningful conversations around Islamic banking, financial inclusion, digital finance, and fintech growth in the Middle East

Experience

4 yrs 11 mos

Total Experience

3 yrs 6 mos

Average Tenure

1 yr 5 mos

Current Experience

Cashfree payments

Assistant Manager – Growth & Strategy

Jan 2025 – Present · 1 yr 5 mos · Bengaluru, Karnataka, India · On-site

Driving strategic growth in the fintech space with a strong focus on client acquisition, data-driven decision-making, and cross-functional execution. I lead end-to-end sales efforts, from identifying high-potential opportunities to closing strategic deals, while collaborating closely with internal teams across sales, banking, and operations. Equipped with tools like Salesforce, Lusha, EasyLeadz, Apollo, Sales Navigator, and Retool, I bring structure, speed, and insight to every stage of the sales pipeline.

Client AcquisitionData-Driven Decision-MakingCross-Functional ExecutionSalesforceSales Pipeline ManagementFintech Integration+1

Razorpay

5 roles

Senior Sales Associate

Promoted

May 2022 – May 2023 · 1 yr

Successfully led a team of 5 retention sales representatives, resulting in a 115 Cr gross merchandise value of transactions with churned merchants, leading to increased company profits.
Managed a team of 10 sales representatives for platform negotiation, handling pricing negotiations for over 2500 merchants across SME to mid-market segments.
Spearheaded Terminal procurement Projects to provide dedicated terminals in major banks, effectively eliminating loss-making terminals.
Strategically managed Funded Start-up accounts to mitigate competition and drive business growth.
Leveraged previous experience in revival to launch a BPO site in Gurugram, overseeing billing, hiring, training, and ensuring the successful go-live of the project. Collaborated with InfoSec, IT, Slash RTC (Calling Tool), and Fresh desk to procure necessary licenses.

Team ManagementPricing NegotiationsTerminal ProcurementBusiness Growth StrategiesSalesforceSales Management+1

Senior Analyst

Promoted

Jul 2021 – Jul 2022 · 1 yr

Enhanced customer experience by reducing First Response Time from over 30 minutes to 5 minutes and improving Customer Satisfaction from 38% to 80% within the Onboarding Team.
Collaborated with product and business analytics teams to implement significant product changes.
Successfully improved Net Promoter Score from negative to over 25 NPS in three months while managing operating losses.
Conducted Root Cause Analyses for management and Service Manager escalations, ensuring exceptional client experience through collaboration with various teams in Banking Operations, Business Operations, Merchant Risk, and Onboarding.

Customer Experience EnhancementRoot Cause AnalysisCollaboration with Analytics TeamsCustomer Experience Management

Associate Team Lead Operations (Onboarding)

Promoted

Jan 2021 – Jul 2022 · 1 yr 6 mos

"Experienced Analyst proficient in KYC onboarding, managing a team of 40 members dedicated to efficiently onboarding new merchants while ensuring compliance with KYC regulations."

KYC OnboardingTeam ManagementComplianceOperations Management

Associate Team Lead Grievance

Promoted

Nov 2020 – Apr 2021 · 5 mos

Junior Analyst responsible for managing a small team focused on handling Grievance Customer operations, overseeing Social Media escalations, and effectively addressing Management-level escalations.

Grievance ManagementSocial Media EscalationsCustomer Support

Customer Support

Nov 2019 – Apr 2021 · 1 yr 5 mos

As a Junior Analyst, I work on my own to study data, find patterns, and give feedback to help with decisions. I research and create reports that help the team and company. My focus on details and meeting deadlines helps the team work smoothly.

Data AnalysisReport CreationCustomer Support