Tushar Manchanda

Operations Associate

Gurugram, Haryana, India4 yrs 2 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proven expertise in customer service management.
  • Strong background in escalation resolution.
  • Effective teamwork and collaboration skills.
Stackforce AI infers this person is a Customer Service Professional with expertise in Fintech operations.

Contact

LinkedIn

Skills

Core Skills

Customer Service ManagementEscalation ResolutionCustomer ServiceClient Services

Other Skills

TeamworkCustomer ExperienceBusiness AnalysisSupport Services ManagementAnalytical SkillsProblem SolvingCommunication

Experience

4 yrs 2 mos
Total Experience
1 yr 6 mos
Average Tenure
3 yrs 2 mos
Current Experience

Suryoday small finance bank ltd

2 roles

KYC Officer

Jun 2025 – Present · 11 mos · Gurugram, Haryana, India

Customer Service Team Lead

Jun 2025 – Present · 11 mos · Gurugram, Haryana, India

Customer ServiceCustomer Service Management

One mobikwik systems private limited

2 roles

Subject Matter Expert

Promoted

Jan 2025 – Present · 1 yr 4 mos

TeamworkCustomer Service

Vkyc Executive

Mar 2023 – Jan 2025 · 1 yr 10 mos · Gurugram, Haryana, India · On-site

TeamworkCustomer Service

Mobikwik

2 roles

consumer operations

Jan 2025 – Jun 2025 · 5 mos

Escalation Specialist

Jan 2025 – Jun 2025 · 5 mos

Escalation ResolutionClient Services

Park+

Sales Specialist

Jun 2021 – Jun 2022 · 1 yr · Gurugram, Haryana, India · On-site

Client ServicesCustomer Experience

Education

Swami Vivekananda Subharti University, Meerut

Bachelor of Arts - BA — Political Science and Government

Jul 2022 – Feb 2025

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