Vicky Shah

Operations Associate

Mumbai, Maharashtra, India10 yrs 10 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 8 years in Operations and Talent Management
Expert in process improvement and team management
Strong background in e-commerce startup operations

Stackforce AI infers this person is a seasoned Operations Manager with expertise in e-commerce and talent management.

Contact

Skills

Core Skills

Operations ManagementProcess ImprovementTalent AcquisitionPeople ManagementTalent Management

Other Skills

AnalyticsManagement Information Systems (MIS)Microsoft OfficeResource Planning & AllocationOperations researchLogistics ManagementInventory ManagementSourcingOnboardingTrainingCost analysisReportingQuality initiativesProcess change initiativesVendor Management

About

With 8+ years exposure in Operations, Talent Management, Framing & Implementing Strategy volume hiring of blue colour staff and in e-commerce start up. Always strive to add value & to contribute meaningfully towards the organisation and at the same time strive for overall development and excellence. Seeking challenges that encourages a continuous learning and creativity exposure to new ideas and simulates my personal and professional growth. Strengths: Operations Management Cultural Building / Transformation Organization Development Consulting Talent Acquisition Talent Management Performance Management Employee Engagement MS Office

Experience

10 yrs 10 mos

Total Experience

7 yrs 4 mos

Average Tenure

10 yrs 10 mos

Current Experience

Zepto

Process Excellence Manager Central operations

Aug 2022 – Present · 3 yrs 10 mos · Mumbai, Maharashtra, India

AnalyticsManagement Information Systems (MIS)Microsoft OfficeOperations ManagementProcess Improvement

Swiggy

3 roles

Operations Manager

Promoted

Apr 2020 – Present · 6 yrs 2 mos

This Candidature requires deep understanding of Resource Planning & Allocation, Operations research, Logistics Management and Inventory Management.
I was responsible for overall managing the Operations through sourcing, on-boarding, and training team to meet the companies operational requirement.
Strategy and Planning : Candidature assist the top-management in developing operations strategy for effective operations on field and scaling the sourcing requirements of the company to meet the Optimum Utilization of Resource.
Perform cost analysis and reporting as well as manage schedules, quality initiatives and process change initiatives.
Implementation : Improve the Process by working with product team to understand the new feature, changes & ensure that they are effectively communicated to the end user.
People Management : Responsible for managing the Operations Team, including Sourcing, Vendor management, On Boarding, Training, MIS and formulating Incentive plans as well as career planning for each member of the team.

Resource Planning & AllocationOperations researchLogistics ManagementInventory ManagementSourcingOnboarding+7

Assistant Operations Manager II

Promoted

Apr 2018 – Present · 8 yrs 2 mos

Responsible for sourcing and On-Boarding of Delivery Executives. The position is a middle-management role within the operations team.
Handling Sourcing and On Boarding through various channels.
Vendor Management
Managing a team of 54 executives.
Process Training for new joinees.
Conducting preliminary round of Interviews

SourcingOnboardingVendor ManagementProcess TrainingConducting InterviewsTalent Acquisition+1