Vinay Raghavendran — CEO
Every SaaS company I’ve worked with had the same blind spot: revenue was leaking between Sales, CS, and Product — and nobody owned the fix. That’s the problem I solve. Over 13 years, I’ve built and scaled RevOps and Customer Success engines for companies like Proshort, Whatfix, and LatentView Analytics. My work sits at the intersection of GTM strategy, Salesforce architecture, and AI-powered automation. Here’s what that looks like in practice: - Built and managed Salesforce CRM instances from 10 users to 60+, achieving 100% user adoption - Grew a prospect database from zero to 300,000+ contacts across US, EU, and APAC markets - Managed $500K+ Martech budgets across Salesforce, ZoomInfo, Salesloft, Pardot, and Sales Navigator - Implemented generative AI use cases within GTM tech stacks before most teams had a strategy for it - Generated 1,000+ pipeline opportunities and supported $12M+ in sales pipeline through account research Today, as a founding member of Proshort’s Customer Success team, I’m laser-focused on one metric that matters: ensuring every customer gets measurable value from our product. Adoption isn’t a checkbox — it’s the entire strategy. I write about RevOps, Customer Success, and AI-powered GTM strategy for B2B SaaS leaders who want to stop guessing and start building predictable revenue engines. → Follow for weekly insights on RevOps, CS, and AI in B2B SaaS → DM me if you’re building or fixing your GTM engine → Let’s connect: vinayraghavendran16@gmail.com
Stackforce AI infers this person is a SaaS RevOps and Customer Success expert with a focus on AI-driven growth.
Location: Bengaluru, Karnataka, India
Experience: 12 yrs 9 mos
Skills
- Customer Success
- Revops
- Gtm Strategy
- Salesforce
- Lead Generation
- Business Strategy
Career Highlights
- Built Salesforce CRM with 100% user adoption.
- Grew prospect database to over 300,000 contacts.
- Implemented generative AI in GTM tech stacks.
Work Experience
Proshort
Senior Manager - Customer Success and Revenue Strategy (4 mos)
Whatfix
Manager - GTM Tools (1 yr 2 mos)
LatentView Analytics
Head of Lead Generation, CRM & Research (2 yrs 11 mos)
Lead - CRM Administration & Research (1 yr 7 mos)
Quanergy
Sales Enablement and Research Lead (11 mos)
LatentView Analytics
Salesforce Administrator (2 yrs 4 mos)
Magnetic Rubbish
Founder & CEO (1 yr 9 mos)
Bajaj Finserv Lending
Deputy Manager Marketing (1 yr 9 mos)
Future Value Retail
Management Trainee (Internship) (2 mos)
Education
Master of Business Administration (MBA) at Dr. DY Patil School of Management, Pune
Master of Business Administration - MBA at Trailhead by Salesforce
under graduation in progress at Tilak Maharashtra Vidyapeeth, Pune
at Chinmaya Vidyalaya